Audika - Worthing Reviews 

147
TrustScore 5 out of 5

4.8

7/8 Portland Square, Portland Road, BN11 1QH WORTHING, Sussex, GB


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Rated 5 out of 5 stars

As I am Profoundly death, on the edge of No Hearing at all, it is most important that I have someone who is really sympathetic to these problems. Elle, in Worthing, so always so kind, and does herle... See more

Rated 4 out of 5 stars

Firstly appointment was late due to previous client, the gentleman was polite efficient and a salesman. Only one choice of hearing aid given cost was written down in a piece of paper not ideal, l was... See more

Rated 5 out of 5 stars

I’m always made to feel welcome at Audika and the audiologist is really lovely and always helpful. The whole visit is always informative, and updating my hearing aids is quick and professional. I alwa... See more

Rated 5 out of 5 stars

Having had some problems with my aids recently it is important to recognise great service when it occurs. Your Worthing, West Sussex branch is superb including the front of house team Julie & Stephan... See more



Contact info

  • 7/8 Portland Square, Portland Road, BN11 1QH, WORTHING, Sussex, United Kingdom

  • 01903 215095

4.8

Excellent

TrustScore 5 out of 5

147 reviews

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4.8

All reviews

(147)

4,921 reviews in the last 12 months

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Rated 5 out of 5 stars

'A good outcome'

Rang the Worthing Branch of 'Hidden Hearing', mid-morning today, re my perception of deteriorating hearing, and was promptly invited to attend later in the morning for Dee [their 'Ear Care Practitioner'] to check the extent of wax build-up. Dee investigated, and then showed me the image she had taken of both ear canals. Not a pretty sight ! However, as I had been 'oiling' my ears, the wax was considered soft enough for micro-suction removal there and then....which was what happened. Dee was both pleasant and professional in her approach....and the whole experience of visiting the Worthing Branch was a very satisfactory experience. Well done ! Chris

5 June 2023
Unprompted review
Rated 5 out of 5 stars

Friendly and helpful staff

Friendly and helpful staff, who offered a very welcome ear clearing in place of the booked hearing test, which meant my daughter and I both left happy - and able to hear better! Really appreciated their flexibility on the day.

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Terrific, great service from a great team

I was desperate to get my ears suctioned and they were able to give me an appointment within a few hours. The lady who actually sorted me out was called Dee and she was very professional, compassionate and really cared about what she was doing and the service she was giving. Receptionist was also very helpful and informative. Well done ladies and thank you so much for your help yesterday.

24 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Receptionist welcoming straight away, which is always nice. Dee, the ear care practitioner, was also friendly and took the time to learn about my life-long hearing issues. It felt unhurried and relaxed. Dee also has a great tan!

19 May 2023
Unprompted review
Rated 5 out of 5 stars

First rate service

Brilliant effort by Dee at the Westbourne WOW Clinic, after 3 attempts she was able to clear the blockage in husband's ear so avoiding a trip to A&E. First rate service so thoroughly recommended.

12 May 2023
Unprompted review
Rated 5 out of 5 stars

Lovely lady carrying out…

Lovely lady carrying out microsuctuction. I was informed on every step . I have had microsuctuction before but this was certainly the best . Every care was taken and I felt nothing was rushed . Very friendly team there .

4 May 2023
Unprompted review
Rated 5 out of 5 stars

Today was the first time I had ever had…

Today was the first time I had ever had this process done , and I was quite nervous . But the lady who saw me called Dee was amazing . She was very kind , very sympathetic and a lovely lady . She talked me through every bit of the procedure , making sure I was comfortable throughout . It was all done very quickly , and I can now hear again properly ! No pain at all . I thoroughly recommend Hidden Hearing if you have any ear problems. The receptionist was very welcoming , it’s a lovely friendly atmosphere . I will most definitely use them again . Brilliant ! This was my local branch in Worthing West Sussex.

27 March 2023
Unprompted review
Rated 5 out of 5 stars

Staff were very welcoming and I was…

Staff were very welcoming and I was seen as soon as I arrived, which was a little before my appointment time. The reason for my visit was ear wax removal which was carried out efficiently and was painless. It’s amazing how much better I felt immediately as there wasn’t that feeling of fullness and my head felt clear. I also could hear more clearly!

13 March 2023
Unprompted review
Rated 5 out of 5 stars

Go with complete confidence

As a fellow health professional (one of Worthing’s Community Nurses) I am acutely aware of the difficult tightrope that has to be walked between warmth and professionalism. Dee manages that balance with great grace. She is warm, open and engaging whilst still maintaining the level of professionalism that allows for trust and confidence in her skills.

Personally, I find the wax removal process daunting but Dee made it very easy for me and ensured that I was comfortable at every stage. She is a very fine practitioner and I will certainly be reassured to know she is there when I next have a consultation.

I have absolutely no hesitation in recommending her wholeheartedly.

24 February 2023
Unprompted review
Rated 5 out of 5 stars

I wasn't sure what to expect when I…

I wasn't sure what to expect when I signed up to Hidden Hearing for an ear wax removal - but I needn't have worried. Julie took great care of me, explained everything, worked smoothly and efficiently. Job done! and worth every penny! Now my hearing is crystal clear.

6 February 2023
Unprompted review
Rated 5 out of 5 stars

Good at first

Started of really good but then the earring aid began to fail after a short period of time . But then the after sales support was shocking .

20 January 2023
Rated 5 out of 5 stars

Giving me my life back...

I have hearing problems and in addition a regular need to have my ears unblocked from wax. Wax is a problem that really cuts quality of life.. As always, today I was treated with kindness and professional care by Dee. The whole team are always top rate and again I emerged from Hidden Hearing able to clearly hear birdsong and sea waves breaking on my walk home. And yes, television is now a possibility, and normal conversations.. So thank you Dee for excellent care and being a lovely person to meet for the first time. Best wishes to the whole team. Bill

18 January 2023
Unprompted review
Rated 5 out of 5 stars

Ensured hearing was restored

The procedure on 21 December was very well handled and the operative, Belinda, was particularly helpful and happy to answer any questions and ensure I was always aware as to what was happening.

The hearing test afterwards must have showed up a few problems as a full test was arranged for a later time.

23 December 2022
Unprompted review

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