Audika - Sheffield York Street Reviews 

244
•
TrustScore 5 out of 5

4.9

19/23 York Street, S1 2ER Sheffield, Yorkshire, GB

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Rated 5 out of 5 stars

Lily and Julie have always been very accommodating and helpful when it comes to my nan. Being personable and patient when dealing with older people may not seem like much but it goes along way and has... See more

Rated 5 out of 5 stars

Lilly is warm friendly careful thorough and fills me with confidence. She always quickly responds to my queries if I have them. I have complete trust in her advice. She perfectly balances efficienc... See more

Rated 5 out of 5 stars

Lily is absolutely amazing at her job. She is so friendly and professional.She goes above and beyond to help to make sure customers are happy. Communication is always quick too. She is an absolute st... See more

Rated 4 out of 5 stars

Lovely welcoming reception. Lilly, the audiologist was very knowledgeable & approachable & made me feel comfortable. I felt as though I’d had a thorough examination & I did not feel pressurised to pur... See more



Contact info

  • 19/23 York Street, S1 2ER, Sheffield, Yorkshire, United Kingdom

  • 0114 280 8800

4.9

Excellent

TrustScore 5 out of 5

244 reviews

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4.9

All reviews

(244)

6,038 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I highly recommend Hidden Hearing

I highly recommend Hidden Hearing, as they visit my father at home . They are extremely thorough and professional and his new Hearing aids have made a big difference to the quality of his life. I would highly recommend them to anyone.

25 April 2026
Rated 5 out of 5 stars

The customer care is outstanding

The customer care is outstanding. Always welcoming and immediately make you feel at ease. The hearing aids have had a positive impact on both my professional and social life. I have gained confidence in my hearing in all environments. Aftercare is helpful and ensures support at all times. Thankyou!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Hearing assessment review

I attended the Hidden Hearing for a hearing test, the first in many, many years, due to some emerging concerns with my hearing. Thankfully, my hearing test result was within normal parameters. Although no problems were picked up, I regard the assessement as a worthwhile health check up, and am grateful to the friendly and professional staff who took me through the assesssment process and explained everything clearly throughout.

24 February 2026
Rated 5 out of 5 stars

Helpful, understanding and faultless

I must admit I have been putting off going to see an audiologist for a long time as I was in denial of my hearing loss.

I went to Hidden Hearing as they were friendly and helpful on the phone.

I met Lilly at Sheffield and she was very accommodating with my difficult timings. When I got there she was very understanding of my psychological unhappiness of wearing hearing aids and thoroughly professional when conducting the audiology examination and proposing all the options available to me.

My experience has been faultless.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

First appointment

The appointment with Hidden hearing was for myself and my sister. Lilly and Rachel put us at ease as soon as we walked through the door. The care shown to both of us was excellent and Lilly took the time to explain the whole process. At the end of the appointment we came out with new hearing aids, that are brilliant and have another appointment in 2 weeks. Thank you

21 January 2026
Unprompted review
Rated 5 out of 5 stars

I had a fantastic experience at Hidden…

I had a fantastic experience at Hidden Hearing and would highly recommend them to anyone dealing with hearing issues Jan was incredibly helpful and professional, especially when it came to removing some tough ear wax. They were so kind and understanding, even offering to rebook my appointment for free when the wax was a bit stubborn. They also provided me with ear wax oil to use at home, which really helped with the process.
Now, I can hear better than ever, and I truly appreciate the excellent service I received. If you're looking for a solution to hearing issues, this is definitely the place to go!

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

My partner saw Lilly who was excellent, very helpful & knowledgeable. On this occasion he possibly isn't going to have a hearing aid, but when he is ready, he will definitely be going back to the Sheffield branch. Very impressed.

18 September 2025
Unprompted review
Rated 5 out of 5 stars

The lady I saw was very knowledgeable…

The lady I saw was very knowledgeable and informative. She explained everything in fine detail and asked questions to make sure that I had understood her.She was very friendly and chatty and put me at my ease. The appointment was a pleasure.

15 October 2025

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