Grichma and Kerry make a good team in providing a warm welcome backed up by sound expertise and efficient administration. The hearing tests are explained in advance and results are discussed in a clea... See more
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The staff are great. They couldn’t complete the procedure but rebooked me and gave me excellent advice on what to do in the meantime to complete it successfully next time. I have every confidence in... See more
Grishna (?), was very helpful and informative about my father's hearing issues and the use of his hearing aids and how to replace the one he has lost. Excellent service. Friendly, patient and pleasa... See more
The hearing aids I now use have changed my life dramatically as I am hearing so much more after several years of NHS aids. Many thanks to Audika and, in particular to Grichma at their Rugby branch. S... See more
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Thank you to all the staff at Rugby
Thank you to all the staff at Rugby! Kerrie for her excellent directions and warm welcome, Emma for sorting out the ear wax in such a reassuring way and Pram for doing a brilliant job in sorting out the ‘faulty’ hearing aid! Good to know you are there for us!
Service with a smile
The service and friendly nature of the staff was absolutely marvellous.
Hidden hearing went above and beyond to…
Hidden hearing went above and beyond to fit me in when my hearing aids stopped worked. They were friendly and professional- I would highly recommend!
hearing test
everthing was explained , all the way through the process . no pressure to buy , start to finish excellent service , would highly recommend
Polite and Thorough
I had a hearing test which was carried out with Hassan, he explained to me clearly what to expect he was polite and thorough. I was very impressed with his professionalism. I would recommend.
Great service
All round great experience, superb service.
It just like meeting up with an old friend.
Always has my best interests at heart.
Would recommend them to anyone. 👍🏻
Efficient and on time.
Excellent service from Pram and Kerry Rugby Branch
Excellent service from Pram and Kerry. Pram really listened and made some great adjustments to my devices. Feel like I have a new lease on life again. Can’t thank you enough.
EXCELLENT SERVICE
Pramit Pancholi took time to explain everything about my hearing test he answered all my questions in a helpful way. I have no hesitation in recommending him. I will certainly be going back to see him in the future.
Hear Hear.
I am so Happy with my hearing aids. Cannot believe how they have changed my life.Pram is friendly and is very professional. Gave me good advice how to take care of my aids too.Pram explained everything so clearly so I could understand.I fully recommended Hidden Hearing to anyone.
From June Hill. One happy lady from Rugby.
Really professional
Hassan is clearly very experienced and knowledgeable. He conducted a really thorough hearing test. But Hidden Hearing instruments are very expensive. Not for me - just yet.
Problem Solved.
I left home for my holiday with a problem with my hearing aids.Stopped on route and found this amazing young man who shuffled his appointments to fit me in and solve my issue
Hassan was very througher from start to finish,and I was thrilled he had sorted my issue and I could continue to my holiday,with my hearing aids fully functional.
Thank you so much I can t thank you enough.
Pram could not have been more helpful.
Pram could not have been more helpful and patient. He made sure that I understood all the processes involved in using my new hearing aids and set up the phone app for me. It makes such a difference to be able to control my hearing in varying circumstances.
Excellent service a+
Pram was such a professional with his expertise and knowledge of his Job, nothing was to much trouble to answer our questions or concerns about our hearing aids, would recommend pram without a doubt.
A++++ service
Fully recommend, Emma was brilliant
I’ve always struggled with my ears being small which makes them hard to clean. Emma was fantastic with getting as much wax out as physically possible which has made work much easier now I can hear properly! Fully recommend, will 100% be using again in the future.
Trip to Rugby Branch
Trip to Rugby
Emma was professional,efficient and knowledgeable
Jan working at the Rugby store
Jan working at the Rugby store, was fantastic, very professional, very helpful
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