Audika - Loughton Reviews 

261
TrustScore 5 out of 5

4.9

299 High Road, IG10 1AH LOUGHTON, Essex, GB


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Rated 5 out of 5 stars

I have been a customer of Audika/Hidden hearing for some time now and have always found the staff to be Exceptional at what they do.Wendy cleared my ears of excess wax recently and as usual did a... See more

Rated 5 out of 5 stars

Audika in Loughton (previously “Hidden Hearing” but staffed by the same audiologists, Sue and Nick ) continue to provide me with a high standard of service. On the recommendation of my GP, I’ve... See more

Rated 5 out of 5 stars

Nick was very kind and attentive in everything . 5 star customer service , told me everything I needed to know and adjusted my hearing aids to suit my needs . I would definitely recommend him to anyon... See more

Rated 4 out of 5 stars

Smart, welcoming and pleasant offices. Actual various hearing tests were useful and give the user a real sense of hearing improvement But the teal measure was the suggested price of the aids whic... See more



Contact info

  • 299 High Road, IG10 1AH, LOUGHTON, Essex, United Kingdom

  • 020 3225 5440

4.9

Excellent

TrustScore 5 out of 5

261 reviews

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4.9

All reviews

(261)

5,223 reviews in the last 12 months

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Rated 5 out of 5 stars

Sue was very helpful and explained…

Sue was very helpful and explained clearly, I feel I should be able to change the items on the aids myself but I somehow are not able to , and have to bother some body to do it for me , Sue went the extraneous mile and tided my Hidden Hearing minutia up and helped me to my car,

26 August 2026
Rated 5 out of 5 stars

Barry Holmes satisfied customer

I have been a customer of Audika/Hidden hearing for some time now and have always found the staff to be
Exceptional at what they do.Wendy cleared my ears of excess wax recently and as usual did a great job showing a lot patience and care.I purchased hearing aids from the then Hidden Hearing and have them serviced by Sue
who also does a great job with regular tests etc.I have recommended Audika-Loughton to a number of friends
knowing they would be very satisfied with the great service.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

5Star service

Nick was very kind and attentive in everything . 5 star customer service , told me everything I needed to know and adjusted my hearing aids to suit my needs . I would definitely recommend him to anyone .

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Audika in Loughton (previously “Hidden…

Audika in Loughton (previously “Hidden Hearing” but staffed by the same audiologists, Sue and Nick ) continue to provide me with a high standard of service. On the recommendation of my GP, I’ve just had microsuction on both ears carried out by Wendy at Audika. It was very easy to get a timely appointment and, as one might expect, Wendy was efficient, informative, professional and friendly. She showed me the ‘before’and ‘after’ images of my ear canals and drums, and the difference was remarkable .

I strongly recommend visiting this practice for hearing aids and after-service.

(And no, I have no financial involvement with this practice).

Dr M F

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Professional and efficient

Great communication, good service and Wendy was very easy to get on with.
The technology was impressive and I felt very much part of the consultation. Very good and recommended

5 August 2026
Rated 5 out of 5 stars

YEARLY HEARING TEST

Nick the audiologist is very friendly and was very thorough. Explained what I would experience in both ears during the test. Displayed results on a screen that clearly detailed them compared to the previous year. Reassured me that only a minor hearing deterioration and no adjustments to hearing aids needed.

31 July 2026
Rated 5 out of 5 stars

Couldn’t recommend Nick and the team more…

Couldn’t recommend Nick and the team more highly. From the minute I walked in to getting the hearing aids, it was an easy process, well explained, sensitively approached and has made an instant impact to my personal and professional life. Just fantastic!

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Having had ear problems for many years…

Having had ear problems for many years ,another problems caused me problems. A visit to Wendy Green at the Loughton office soon cleared it. She is always polite and helpful. A credit to the company. Thank you again Wendy. Roger Pell

13 July 2026
Unprompted review

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