The staff are very friendly,cheerful and helpful.My hearing test procedures and results were clearly explained and I was put at ease.You do not feel as if you are being rushed and are encouraged to as... See more
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I’ve just had my first appointment with Tracy Vaughan at Hidden Hearing. I’m 52 & had wax removed from my ears several times before in different places. Tracy by far the most professional , informativ... See more
Earlier today my mom had a home visit review appointment with Poojah Gupta. Poojah had phoned ahead to let us know she was on the way, which was very reassuring. Poojah is very personable; it... See more
Had the best experience. Was seen by a gentleman who had 36 years experience and experience counts for everything! He was patient kind and caring even when I got upset at finding out I had hearing dam... See more
4.8
Excellent
176 reviews
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My neighbour recommended HIDDEN HEARING…
My neighbour recommended HIDDEN HEARING in Lichfield Town centre as l was having trouble with my ears popping and not hearing clearly, l had just finished taking a course of ear drops, l was nervous as l knew l would probably need syringe. Lady on reception was friendly and said that if l could wait ten minutes they could tell me if l had wax in them or not, l was examined and was told l did have a lot of wax in both ears and because it was loose she asked me if l wanted it done there and then, l explained l was nervous and she was very reassuring l would be OK, but she would stop at any point if l needed her to. So l had them done, very happy l did , she kept asking if l was OK, explained everything that was happening along the way, and had photoes on her system for before and after treatment. I am so glad l was recommended to go there, and l would myself recommend any one else who was worried about anything to go and be reassured, my ears l normal again and l feel great. Thankyou Hidden Hearing, but most of all thanks to Tracy Vaughan Ear Care Practioner, who treated me and made me feel comfortable.
7 March 2022
Unprompted review
Excellent caring service
My first visit to Hidden Hearing. Excellent, friendly service. The procedure was explained in detail and carried out in a very professional manner. Great concern over my comfort was shown by Tracy at the Lichfield practice. My hearing is so much better, sounds I haven’t heard in a long while. THANKS.
7 March 2022
Unprompted review
Had a very effective wax removal…
Had a very effective wax removal experience today in Lichfield at HH. Procedure fully explained, not too uncomfortable and dealt with the problem superbly. Hearing immediately restored for a nigh 80 year old.
28 February 2022
Unprompted review
Friendly and professional service from…
Friendly and professional service from Tracy at Lichfield who removed my earwax. I have found this procedure uncomfortable when performed by another company on another occasion, but this was not at all an unpleasant experience, and best of all I can hear clearly again!
21 February 2022
Unprompted review
Excellent service
25 November 2021
Well looked after,good service.
Well looked after,good service,hope they last me well,thank you.
23 July 2021
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