Audika - Leeds Reviews 

137
•
TrustScore 5 out of 5

4.8

Unit 1 82 Albion Street, LS1 6AG LEEDS, Yorkshire, GB

•

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Rated 5 out of 5 stars

I have been very lucky to have Faraz Aslam as my regular audiologist, who has always gone over and above in customer care. He is professional, courteous, and always reassuring. I always feel relieved... See more

Rated 5 out of 5 stars

Easy to book an appointment once I received a telephone call. Easy to find the store in Leeds . Full explanation given before commencing the hearing test. I felt safe and listened to. My identity an... See more

Rated 4 out of 5 stars

Very pleasant receptionist and audiologist. The latter was understanding, prepared to listen and explained things as the various rests were made. The only issue was that she pushed hearing aids de... See more

Rated 5 out of 5 stars

It was all very straightforward, and simpler than expected. The suggestion that my wife should attend the hearing test, as "a familiar voice", was not followed up.



Contact info

  • Unit 1 82 Albion Street, LS1 6AG, LEEDS, Yorkshire, United Kingdom

  • 01132 204320

4.8

Excellent

TrustScore 5 out of 5

137 reviews

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4.8

All reviews

(137)

6,004 reviews in the last 12 months

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Rated 5 out of 5 stars

Faraz Aslam did a home visit in Leeds…

Faraz Aslam did a home visit in Leeds to fit replacement hearing aids for my elderly Mum with dementia. He was punctual, friendly and kind, whilst being professional and helpful and explaining everything to myself and my Mum.

3 December 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Mandy in the Leeds branch was exceptionally kind, clear and efficient. She talked me through every part of the process and I felt really looked after.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Just visited Hidden Hearing Leeds

Just visited the Hidden Hearing in Leeds with my Dad.
We were seen by Faraz , who was very helpful and gave us 5* service .
I would highly recommend Hidden Hearing.
No matter who we see, the staff are always friendly and helpful . Nothing is too much trouble.
Thank you for taking care of Dad

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Great experience.

I have needed regular wax removal for the last 35 years and I can honestly say the visit to Mandy in Leeds was the best experience ever! She asked many questions and then gave a detailed explanation of the process.
The removal process was delicate but thorough and pain free. The room was immaculate and the equipment very sophisticated.

5 November 2025
Unprompted review
Rated 5 out of 5 stars

Very professional and clear explanation

I was seen by Mr Faraz Aslam. He was very approachable and professional. The hearing test was done very efficiently and he explained clearly the results of my audiogram. He then recommended the model of hearing aids which he thought best suited me. Naturally his recommendation was the top of the range in terms of performance and price. He told me to get back in touch when i made a decision on whether to get hearing aids or not. What i liked was that there was no hard sell like a double glazing salesman!

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and support

Faraz was great: polite and helpful, answering the questions we had and being very patient with my mum who struggles to process anything technical. Very impressed with the service he provided.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Faraz Aslam

Faraz Aslam
He was extremely professional and well mannered
He was helpful and very knowledgeable
A good experience

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Leeds hidden hearing.

Aleesha at Hidden Hearing in Leeds is so supportive and helpful. I had previously seen other audiologists however Aleesha really listens to me and any concerns I have.
Alison on reception is lovely and always tried to accommodates appointments to fit around work too

17 September 2025
Unprompted review
Rated 1 out of 5 stars

Waste of time and travel and parking in…

Waste of time and travel and parking in Leeds. No staff and office closed!!

29 July 2025
Audika - Leeds logo

Reply from Audika - Leeds

Hello Tony,

Thank you for your review. We are sorry we didn't have the opportunity to talk at length earlier. We know we had a reception colleague off during your appointment although we are pleased you were able to have your hearing test with us during your visit. We will reach out again next week as agreed.

Kind Regards,

Customer Services
Hidden Hearing Ltd

0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

I had a great experience with Mandy at Hidden Hearing (Leeds). It was very informative and I had great care.

I had a last minute appointment with Mandy at Hidden Hearing in Leeds today (an ear wax removal that was needed urgently as going on holiday the same morning!). Both the customer service and Mandy were exquisite, getting back to me quickly and efficiently. When I arrived at the clinic, Mandy spoke through everything we were going to be doing and made me feel very comfortable. The information I was given throughout the appointment about what was going on inside my ears was most helpful, and knew I was in good hands. I am so grateful for the Hidden Hearing services today, and would highly recommend visiting them when in need of ear and hearing care!

30 July 2025
Unprompted review
Rated 5 out of 5 stars

I had my yearly check up at my home

I had my yearly check up at my home. My hearing was checked, my ears were checked. Then my hearing aids were checked. The Hidden Hearing rep comes to me each year and he is always polite, friendly, professional in every way. He has the time to spend and listen to any concerns that I might have. I would recommend Hidden Hearing to anyone.

25 June 2025

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