Audika - Hatch End Reviews 

133
TrustScore 5 out of 5

4.8

419 Uxbridge Road, Hatch End, HA5 4JR Middlesex, Greater London, GB


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Rated 4 out of 5 stars

I was received professionally. Hearing test fine and examination of the ears was good. I did notice that in the past the consultant cleaned and changed the wire? Cone, filter and batteries befo... See more

Rated 5 out of 5 stars

Allow time to park outside store. BUT staff were excellent, my 83 year old mum has been struggling with NHS aids, she was given thorough examination and issues were explained simply and clearly, she w... See more

Rated 5 out of 5 stars

Hearing test was conducted in a professional manner Hearing aid dispenser carefully explained the procedure and was very informative on the test results. Whole appointment was conducted in a frien... See more

Rated 5 out of 5 stars

Quick and easy to arrange an ear wax removal appointment. Jessie was superb, really patient and mindful of some acute sensitivity in my right ear, close to a nerve. Follow up already fixed in 6 months... See more



Contact info

  • 419 Uxbridge Road, Hatch End, HA5 4JR, Middlesex, Greater London, United Kingdom

  • 020 8515 8300

4.8

Excellent

TrustScore 5 out of 5

133 reviews

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4.8

All reviews

(133)

4,731 reviews in the last 12 months

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Rated 5 out of 5 stars

Angela is an excellent audiologist and…

Angela is an excellent audiologist and very personable. She is kind and considerate and very feeling. I would highly recommend her to any of my clients and I look forward to her review next October.

18 October 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience at Hidden Hearing

It has been a great pleasure to give feedback for the audiologist Angela who has been extremely professional. She has made everything clear and easy for me. I have been very grateful to be seen every time by Angela herself and am now very confident with my hearing aid. It has made my life so easy!

2 October 2024
Unprompted review
Rated 3 out of 5 stars

I dont think I can rate Hidden Hearing…

I dont think I can rate Hidden Hearing fairly
I have only visited Hatch End store twice, both times I arrived early, but had to wait for my appointment time
Once to get them to connect my hearing aids to connect to the app (that lasted less than a day)
I then received an invite for a hearing check up (that never happened)
They tried to connect to the app, they couldnt connect to the app, so it was deleted
They increase the volume on my hearing aid by two points
So I've just had two invites and the work was done on their PC
I have another invite in a years time

14 May 2024
Audika - Hatch End logo

Reply from Audika - Hatch End

Good morning
Thank you for your review explaining your experience.
We provide aftercare and servicing which is available at any time it is required.
One of our team will contact to you today to discuss any issues you maybe currently experiencing.
Please reach out to our customer services team at any time on 01622 775191 / 0800 740 8796.
Please do leave us a message if we cannot get to the phone straight away and we will call you back. If you prefer to email, you can contact us on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd

Rated 5 out of 5 stars

The perfect audiologist

The audiologist, Farhit at Hatchend was very polite, sympathetic and above all very professional and knowledgeable. She was the best consultant I have met during my long relationship with Hidden Hearing.

3 April 2024
Rated 5 out of 5 stars

Great experience

Yesterday I’ve been to Hidden Hearing Hatch End branch to collect my new personalised hearing aids. The whole experience it’s been great. Both the receptionist Stephanie and the doctor Nicolo Grano have been great. Nicolo is been very professional and caring, he explained everything very well. My new hearing aids are very comfortable.

25 January 2024
Unprompted review
Rated 5 out of 5 stars

Roopa did a great job!

Just had ear wax removed at the Hatch End branch. Roopa did a great job. Explained the procedures clearly and carried them out professionally. Could hear a lot better afterwards. Highly recommended.

6 October 2023
Unprompted review

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