Audika - Guildford Reviews 

108
•
TrustScore 5 out of 5

4.8

Unit 4 Trinity Gate, Epsom Road, GU1 3JQ GUILDFORD, Surrey, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Have had my hearing aids with this company for over 7 years very friendly helpful efficient and trustworthy Explain everything to you in a concise and caring manner. Products are excellent a... See more

Rated 5 out of 5 stars

Mr Colclough was very knowledgeable and helpful. He explained my husbands hearing difficulties and we came away from his consultation reassured. We are now considering the £3000 outlay on hearing aids... See more

Rated 5 out of 5 stars

Went to Hidden Hearing for ear wax removal - the work was carried out by Roopa Samani. Before starting she xplained clearly what was going to happen and checked my health records. She performed the wa... See more

Rated 5 out of 5 stars

I attended Hidden Hearing today and was seen by Dee Hartman. Immediately put at ease by her friendly manner and any question I had, answered immediately and succinctly. I went through a ‘auction’ of t... See more



Contact info

  • Unit 4 Trinity Gate, Epsom Road, GU1 3JQ, GUILDFORD, Surrey, United Kingdom

  • 01483 230270

4.8

Excellent

TrustScore 5 out of 5

108 reviews

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4.8

All reviews

(108)

5,987 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Not cancelling my appointment would be…

Not cancelling my appointment would be appreciated

23 April 2025
Audika - Guildford logo

Reply from Audika - Guildford

Good morning,
Thank you for your 3-Star review. We would like to assure you that we make every attempt not to rearrange appointments. However, unfortunately sometimes it is unavoidable.
If you would like to discuss further, please contact our customer services team on 0800 740 8796.
Kind Regards
Customer Services - Hidden Hearing Ltd

Rated 5 out of 5 stars

Much better speech reception

I have been using hearing aids for many years. Until I tried out the Oticon I used in the ear aids.I found the Oticon aid to give a much clearer speech reception.

30 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from Hidden Hearing

It was a very pleasant and helpful experience. Everything was explained really well and I was made aware of what each step involved and was given the outcome. I had confidence in the gentleman as he was very knowledgeable and presented everything well.
I was given options and there was no hard sell.
I thoroughly recommend this company.

24 November 2024
Rated 5 out of 5 stars

After an enforced absence

After an enforced absence, my hearing was tested, aids have been updated they perform so much better, very happy and my service kit has been replenished.
Service was excellent as per normal, this is a really personal service.

6 November 2024
Rated 5 out of 5 stars

Great experience

Have dealt with Mick for many years and also saw Avni this morning for the first time to have new devices set up and fitted. Avni was very patient and professional as well as knowledgeable about the new functionality in addition to the use of the website. What an asset she is to HH. Well done to her and Mick and all at Team Guildford.

15 October 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

Joe came to do a home visit for my elderly parents who were both struggling with their hearing. He explained the hearing test and options for the hearing aids thoroughly, and was very patient and kind with mum and dad. It’s lovely the whole family can have a proper conversation with both of them now, it’s made everything so much easier for everyone. Would highly recommend Hidden Hearing, the service has been outstanding from start to finish, we cannot thank you enough Joe!

5 June 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, very well organised. They really care about your hearing and the consultant is very knowledgeable

17 April 2024

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