Audika - Folkestone Reviews 

105
•
TrustScore 5 out of 5

4.9

Sandgate Road 140, CT20 2TE Folkestone, England, GB

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Rated 5 out of 5 stars

The staff at Audika have been unfailingly polite, friendly and efficient since James first visited the company (then called Hidden Hearing). Nicky, the audiologist, is excellent. Knowledgeable, he... See more

Rated 5 out of 5 stars

Just had my (free) hearing test at the Folkestone branch with Nicky. Very comprehensive test, everything was clearly explained and staff friendly and personable. Profesional organisation and will... See more

Rated 5 out of 5 stars

I needed an ear wax removal process. I’d been to Audika before (when they were Hearbase) and received excellent service. This time I had considered going somewhere more local to me, but I decided to g... See more

Rated 5 out of 5 stars

I visited Audika (Hidden Hearing) 140, Sandgate road, Folkestone recently for an audiology appointment. I found the whole experience impressive... I received multiple tests assessing my hearing. Th... See more



Contact info

  • Sandgate Road 140, CT20 2TE, Folkestone, England, United Kingdom

  • 08000372080

4.9

Excellent

TrustScore 5 out of 5

105 reviews

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4.9

All reviews

(105)

5,987 reviews in the last 12 months

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Rated 5 out of 5 stars

Hearing Loss or Not?

Friendly knowledgable experienced staff. Everything explained clearly. Not rushed and no pressure selling. I have had 3 previous tests with Specsavers GP and Hospital and this was far more in depth took approx an hour to complete.
Would definately recommend and there was no cost involved. If any any doubt about your hearing GO..

3 June 2026
Rated 5 out of 5 stars

Very professional and caring…

Cannot fault the service received on 29th April at hidden hearing in Folkestone. Both receptionist and audiologist made me feel welcome, Nikki was, as usual, thorough in her examination and very professional and caring.

29 April 2026
Rated 5 out of 5 stars

A first class experience

The experience was first class from the moment we met with the very kind receptionist to Nikki the audiologist. Nikki was kind, caring and patient towards my 89 year old mum. I will be recommending Hidden Hearing to everyone.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent personal service

Great attention to detail tailored to my needs. Nicky is so very helpful and patient no matter how many questions I ask her. Also she has helped me to deal with tasks re my hearing aids which has made me much more confident.

11 March 2026
Rated 5 out of 5 stars

Professional

I can't remember your colleague's name but she was very friendly, professional and effective. She made the procedure a great pleasure.

6 March 2026
Rated 5 out of 5 stars

Great service for earwax removal and hearing tests!

I went for my annual earwax removal appointment at Hidden Hearing in Foilkestone recently.

I saw Ashleigh Bullen who is very experienced and professional. Ashleigh is very sensitive and thorough in both the earwax removal and hearing tests.

I can highly recommend her friendly, focussed and attentive service!

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Helping me out


bot the receptionist and the ear specialist were able to reach out to me that day. When I could not hear and had to present a lecture that day. However, They managed to fit me in that morning and de- wax my ears for me. Which I was truly grateful for me. I found them terribly kind and helpful

17 February 2026
Rated 5 out of 5 stars

The care and experience from Nicky the…

The care and experience from Nicky the audiologist is amazing. I would highly recommend Hidden Hearing in Folkestone. Also Nicola the receptionist is the most friendliest, helpful lady. Both ladies go above and beyond to ensure 100% satisfaction.

27 January 2026
Unprompted review

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