Nicky was excellent. She explained everything without ever making me feel like she thought I was daft. Great to be able to get a free hearing test. Whilst the tests showed that I have mild hearing los... See more
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See what reviewers are saying
Always made very welcome by reception . I have been coming here for 6 yrs and nicky is very good makes you welcome and tells you e verything you want to know and explains everything you ask.
I had an appointment today. It was amazing 💯 At first I was given a warm welcome with a genuine smile from a really helpful and friendly receptionist I didn't have to wait long. I s... See more
Friendly knowledgable experienced staff. Everything explained clearly. Not rushed and no pressure selling. I have had 3 previous tests with Specsavers GP and Hospital and this was far more in depth t... See more
4.8
Excellent
90 reviews
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Helping me out
bot the receptionist and the ear specialist were able to reach out to me that day. When I could not hear and had to present a lecture that day. However, They managed to fit me in that morning and de- wax my ears for me. Which I was truly grateful for me. I found them terribly kind and helpful
17 February 2026
Nicky was extremely good at explaining everything and made me feel at ease
I found it very open and honest and informative in all areas
The staff were very knowledgeable and professional
31 January 2026
The care and experience from Nicky the…
The care and experience from Nicky the audiologist is amazing. I would highly recommend Hidden Hearing in Folkestone. Also Nicola the receptionist is the most friendliest, helpful lady. Both ladies go above and beyond to ensure 100% satisfaction.
27 January 2026
Unprompted review
Excellent Service
Ashley was very thorough, explained everything very well and did a good job. Her pleasant personality helps as well
23 January 2026
Amazing service
Amazing service. Had a previous hearing test with another provider, it’s like comparing chalk with cheese.!
Nikki fully explained everything including the test results.
10 out of 10
23 January 2026
Unprompted review
Very professional expert who treated…
Very professional expert who treated me, made me feel at ease and knew her onions
16 January 2026
Great service!
Friendly Reception, managed to get an appointment very quickly. On the day, I was called in on time. Ashleigh was very friendly, explained the procedure thoroughly and was open to any questions.
Very happy with the treatment I received and will recommend Hidden Hearing.
5 January 2026
Unprompted review
Ashley dealt with my ear wax problem in…
Ashley dealt with my ear wax problem in an exceptional manner. Fitted me in with a same day appointment using a cancellation. I can now hear again
5 January 2026
Friendly efficient service
24 December 2025
Nikki Davis delivers an exemplary high standard of audiology care.
Nikki Davis is an excellent audiologist. She is very professional, knowledgeable and kind and caring. I fully trust her in managing and monitoring my hearing loss, she reassures me.
16 December 2025
Unprompted review
Hannah was excellent as always Very…
Hannah was excellent as always Very professional and supportive
4 December 2025
I received friendly and efficient…
I received friendly and efficient service along with helpful advice.
14 November 2025
Friendly and caring
Ashleigh always explains everything in advance before doing it. She is friendly and caring.
13 November 2025
A fantastic all-round service.
Always a fantastic all-round service from the team at Folkestone Hidden Hearing. Always made to feel at ease and welcome. Clear and understandable feedback on test results and the subsequent options available. Excellent appointment and follow up management. Nikki and Nicola are exemplary at what they do, and a real credit to Hidden Hearing.
7 November 2025
Friendly competence
4 November 2025
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