Whenever I visit the Dudley branch of Audika I am always greeted with a smile. The waiting time is short. I always learn something new from the Audiologist, when I visit for a checkup.
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Clear concise explanation of yearly examination as I have always received from the Dudley Audika centre. I was great full that the take over/ merger has not changed the good service I have received i... See more
My Audiologist, Nailla, was really good. She explained every stage of the process in great detail, she was very knowledgeable and patient. I was so pleased with the hearing aids that she recommended.
My review was very thorough and, following my hearing retest, adjustments were made which improved my hearing. Technology improvements were explained, although there was no pressure to consider a ch... See more
4.2
Great
9 reviews
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Cheerful & efficient receptionist.
Whenever I visit the Dudley branch of Audika I am always greeted with a smile. The waiting time is short.
I always learn something new from the Audiologist, when I visit for a checkup.
25 August 2026
Very thorough
My review was very thorough and, following my hearing retest, adjustments were made which improved my hearing. Technology improvements were explained, although there was no pressure to consider a change.
27 August 2026
My Audiologist
My Audiologist, Nailla, was really good. She explained every stage of the process in great detail, she was very knowledgeable and patient. I was so pleased with the hearing aids that she recommended.
14 August 2026
Yearly review
Clear concise explanation of yearly examination as I have always received from the Dudley Audika centre.
I was great full that the take over/ merger has not changed the good service I have received in the past.
11 August 2026
How bad is the hearing affected
When she put the actual hearing aid on me and I could tell the difference without them.
That was the best part of the whole test.
Test itself was thorough as well,she was polite and explained everything very well too.
3 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very difficult to find out
Very difficult to find out
no parking
Deal patient like a customer
Doesn't explain me what is problem
Nor discuss future plan.
7 August 2026
Reply from Audika - Dudley
Good morning,
Thank you for taking the time to share your feedback
We are sorry to hear of your recent experience which is certainly not the level of service that we aim to provide.
A member of our team will reach out to you to discuss to allow us to investigate further.
Kind Regards,
Customer Services
Audika Hearing Care Ltd
0800 740 8796 / 01622 77519
contact@audika.co.uk
Good communications and clear pricing
The lady who conducted my test was very clear about all of the costs and what type of hearing aid was suitable for me with clear explanations of each type
25 July 2026
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