Audika - Croydon Reviews 

90
•
TrustScore 5 out of 5

4.8

19 Park Street, CR0 1YD CROYDON, Greater London, GB

•

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Rated 5 out of 5 stars

I was a bit wary as this was my first visit since Amplifon have come under the wing of Audika, but great to be able to go local again as my branch of Amplifon had closed. But all good! Lauren was fr... See more

Rated 4 out of 5 stars

Rachel was highly informative and more than gentle enough to restore/asess my hearing. I had a total of 3 sessions with her over a few months and would definitly go back again should my hearing need i... See more

Rated 5 out of 5 stars

Professional audio expert. Made me very welcoming. Appointment was bang on time. Environment of work is clean and tidy. The check up very thorough. Explained all hearing issues succinctly. On the whol... See more

Rated 5 out of 5 stars

Mr Alex Rodrigues was the ear care practitioner attending to my elderly Dad. Alex was professional, informative, patient regarding explaining each process. Also he took the time to make us feel comfor... See more



Contact info

  • 19 Park Street, CR0 1YD, CROYDON, Greater London, United Kingdom

  • 020 8688 0032

4.8

Excellent

TrustScore 5 out of 5

90 reviews

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4.8

All reviews

(90)

5,987 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time customer

First time customer. Rachel was extremely informative and reassuring about the micro suction procedure. All very painless and quick. Thoroughly recommend!

20 December 2024
Unprompted review
Rated 1 out of 5 stars

Listened to my hearing but did not…

Listened to my hearing but did not discuss it. \
your only comment was "I recommend this aid at £6000.

4 October 2024
Audika - Croydon logo

Reply from Audika - Croydon

Hello,

Thank you for taking the time to leave your review, we appreciate all the feedback we receive so we can learn and continuously improve.

From our records, we can see that the full top of the range range hearing aids were discussed as we aim to provide the hearing solution that would be most beneficial to your hearing needs.

If you would like to discuss this further, we would be more than happy to help you and our Customer Service Team will endeavour to assist you. Please feel free to contact us on 01622 775191 / 0800 740 8796 or by emailing us at contact@hiddenhearing.co.uk using C12304493 as a subject reference.

Kindest Regards

Hidden Hearing
01622 775191 / 0800 740 8796
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Very Interesting.

The information given to me on how to improve my hearing and keeping it stable. She was very patient and explained all what I needed to know about my ears. It was interesting

28 September 2024
Rated 5 out of 5 stars

The staff is very helpful.

The staff is very helpful and clarifying all our questions and concerns about the hearing results and the hearing aids. The staff has cleared all my questions and doubts regarding the hearing issues and the aids. Will visit them again.

13 September 2024
Rated 5 out of 5 stars

I’ve been suffering with blocked ears…

I’ve been suffering with blocked ears for about 3 weeks booked an appointment and Rachel in the Croydon clinic very professional and made me feel at ease both ears are now clear and my hearing is back to normal.
Thank you Rachel.

11 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent free hearing test

Went to the Croydon branch of Hidden Hearing to get a free hearing test as a base line for when my hearing eventually deteriorates. Amy explained clearly how the tests worked and the results. Friendly and professional. The whole processs from booking, being greeted as arrived to the consultation itself was very good. Highly recommended to everyone over 55 to get their hearing tested. Will go back in 2 years!

20 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

My appointment was with Linda, who provided an excellent customer service, taking great care with looking at my ears, offering advice & how to maintain them in the future....she takes great pride in helping others and is a credit to the company. I will certainly recommend Hidden Hearing to friends and family.

15 August 2024
Unprompted review
Rated 5 out of 5 stars

I visited the Croydon branch for an ear wax clean.

I visited the Croydon branch for an ear wax clean and was gladly surprised there was no wax to be found. Linda was very professional by explaining every step which I really appreciated, and on top of this wasn’t charged. I appreciate Linda being the face of this branch given her welcoming and helpful approach. Keep up the great work.

13 June 2024
Unprompted review
Rated 5 out of 5 stars

The service was impressive through and…

The service was impressive through and through.

You can tell that Linda and Michael both really care about the well-being of their clients; creating a friendly atmosphere and providing a professional service, explaining what they were doing and giving great advice on future practices. I will definitely return to Hidden Hearing Croydon should the need arise again.

15 May 2024
Unprompted review
Rated 5 out of 5 stars

I had a great experience

I had a great experience, Linda Morgan of Croydon,who worked on me was very,very gentle and patient with me when she was removing wax that had biult up in my ear for a while,she couldn't give up each time she tried and was assuring me all time,it will be done.Thanx to her experience .

14 May 2024
Unprompted review
Rated 5 out of 5 stars

Had my heahearing aid reviewring tested.young man…

Had my hearing tested.young man explained ,what was going on and why.tesred my hearing aids.have to have new batteries.the only thing,that spoiled the experience,was when I asked how much new hearing aids were.far too expensive for a pensioner.if ihad to get new aids.i would probably have to go back to n.h.s

26 April 2024
Rated 5 out of 5 stars

Excellent service

I had an appointment at Hidden Hearing in Croydon with Linda Morgan. The care was top notch. The information given was clear and helpful. This Croydon branch was welcoming and the service was excellent. I highly recommend Linda and Hidden Hearing.

23 April 2024
Unprompted review

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