Excellent all round service
21 August 2026
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3.6
Average
3 reviews
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Outstanding Service - success where others have struggled
I have dealt with Richard the Audiologist & Jo on front of house ,for some time , They have both gone out of their way to sort any problem and tune my ear sets to a level of performance no one else has achieved ed before, as my ears have changed adjustments have helped enormously to maintain and maximise my hearing .
I am delighted that the Audika merger has only enhanced the service level - a problem with hearing aids last week , was rectified in 5days ( which included a weekend )
Highly recommended and as an experienced user of high end hearing aids , I have learned that careful advice and continual checks and advice transforms your experience of using hearing aids .
If you are struggling with anything hearing aid and ear care wise Richard is the guy .
Andy Crawley ⭐️⭐️⭐️⭐️⭐️
19 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Tried to contact this company after…
Tried to contact this company after hearing test.
Phone call , messages emails no reply
11 August 2026
Reply from Audika - Colwyn Bay
Good morning,
Thank you for taking the time to provide your feedback and bringing your experience to our attention. This is certainly not the level of service we aim to provide.
Your feedback is greatly valued and has been passed to the appropriate teams to investigate further.
However, if you would like to discuss further, please contact our Customer Services Team who would be happy to help.
Kind Regards,
Customer Services
Audika Hearing Care Ltd
0800 740 8796 / 01622 77519
contact@audika.co.uk
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