The doctor was extremely professional. Friendly and understanding. Explained everything in layman's terms, with none of the mumble jumble. Reception staff are warm and kind. So far no complaints. I am... See more
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We received accurate information by phone about location, parking and directions. This proved very helpful. The reception was warm and welcoming. After some chat, I was given an ear examination. This... See more
On entering the clinic was greeted by a friendly receptionist who made me feel very welcome. As I had arrived a little early was offered either a tea, coffee or water which I found to be very thought... See more
They provide an amazing service really nice staff and give you lots of information but the only thing they have against them is the prices are so high
4.9
Excellent
117 reviews
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Glen was an absolute pleasure to deal…
Glen was an absolute pleasure to deal with he made you feel very comfortable and a great company to deal with and a very quick turn around to get the hearing aid would definitely recommend this company
25 January 2025
The woman was very polite she explained…
The woman was very polite she explained very clearly what she was going to do she answered the couple of questions I had truthfully and showed me the results and where i should be on the graphs she made me feel at ease, very good
23 January 2025
Hearing Test.
Friendly & welcoming staff.
Relaxed atmosphere
Professional visit where my hearing aids were checked over. And opportunity to ask questions etc.
17 January 2025
Staff very professional and efficient
Staff very professional and efficient. Good customer care / service.
19 December 2024
Just had a wax removal at Hidden…
Just had a wax removal at Hidden Hearing in Deal. The procedure was preformed by Ear Care Practitioner Ashleigh Bullen and I must say the treatment given was excellent, I fully recommend service.
26 November 2024
Unprompted review
Free Hearing Test
Very nice street level location
Friendly receptionist
Polite professional friendly efficient Audiometrist
Cannot speak more highly of my appointment experience which was for free hearing test
21 November 2024
I couldn't have asked for better.
16 October 2024
In days back to hearing wife again
Looked at several places to visit about possible hearing problems and emailed site and got called and got appointment same day and was examined and told what I need to do and another appointment closer to home following week for treatment
26 September 2024
The utter professionalism of Shaun plus…
The utter professionalism of Shaun plus his very pleasant demeanour and straight forward approach
29 August 2024
Was a very nice experience
Was a very nice experience. Glen the audiologist was very very nice and went through everything precisely and easily understood. Took his time and made me feel very comfortable nothing was a bother definitely 10 out of 10 I would say to anyone who needed hearing aids this company are the best. Also on the customer contact side Izzy the receptionist was lovely as well
1 August 2024
Unprompted review
I hearingenjoyed my annual checkup
I enjoyed my annual checkup, the secretary and lady who did the examination were very efficient and cheerful, and I am already looking forward to next year.
12 July 2024
This was a very well informed meeting…
This was a very well informed meeting and everything was explained in a detail that was easy to understand. There was no hard sell, and we were given time to consider our options.
14 June 2024
Excellent service and advice.
29 May 2024
Staff were fantastic and really helped…
Staff were fantastic and really helped me on a “bad” day!! Especially Izzy!
26 March 2024
Professional and very informative.
Professional and very informative.
Took time and care with check up.
22 March 2024
Consultant was thorough and helpful…
Consultant was thorough and helpful during my appointment.
20 March 2024
Very good staff appointment on time
16 February 2024
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