I’m glad I only ordered the sample packs of the protein water. I was really hopeful that these would be nice but they were just far too sweet and left a gritty/powdery feel to my mouth as an aftertast... See more
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Review summary
Created with AI, based on recent reviews
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Purchasing products online is easy, however the price of your protein is becoming too expensive. Have also started purchasing protein powder from other companies, as their prices are a little lower.
Company replied
Ordered a chocolate peanut butter flavoured protein, tastes like chalk powder however vanilla seems to be a good choice
Company replied
I ordered a few flavours of the impact whey isolate protein and a few flavours of the drops. The chocolate peanut butter has a bitter aftertaste that I would never expect but the other flavours are ni... See more
Company replied
Company details
Contact info
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Northwich, United States
- au.myprotein.com
3.4
Average
8K reviews
Asks customers to review
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Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
Reply from Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
they canceled my order
13 June 2026
Reply from Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Fast dalivery
13 June 2026
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
Scam
When I paid via myprotein app, it took me to a page of 20 dollar refund scam. I thought it was from myprotein so i did give my details. Thanks to my bank who blocked that transaction which they also informed that someone tried to access my bank account 3 times after that. They blocked card and now issued me a new one.
13 June 2026
Reply from Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
Not as good as expected
The taste is not very good and the powder does not dissolved properly in water no matter how long you mix it.
11 June 2026
Reply from Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
First of all you sell quality products…
First of all you sell quality products and your prices are good . The delivery is also great as it arrives usually earlier than scheduled , overall I am very satisfied , thanks Alex .
12 June 2026
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Kayleigh
Review of the impact whey isolate protein
I ordered a few flavours of the impact whey isolate protein and a few flavours of the drops. The chocolate peanut butter has a bitter aftertaste that I would never expect but the other flavours are nice and nutritious wise the macros are great
4 June 2026
Reply from Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sam
Reply from Au Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Leah
Don’t like the raspberry lemonade creatine
I am usually very impressed with the myprotein products. This review isn’t reflective of them all the time. However this time I ordered the raspberries lemonade creatine, usually I am someone who likes this flavour, but this time it is really not my thing and kind of tastes a little like medicine. A bit disappointed but what can you do.
Update: they were happy to help out which was very nice of them. I also have since tried the mixed berries flavour and would like to say that i really enjoyed this flavour.
1 June 2026
Reply from Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
No idea where the product is
3 June 2026
Reply from Au Myprotein
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Product was on sale
8 June 2026
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Good protein bad delivery
Products are great and well packed but the delivery took a while and we ended up having to pick it up in a parcel locker. They sent an email that the delivery missed us on a day we were both at home.
30 May 2026
Reply from Au Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Excellent products, well priced delivered quickly, 10 / 10 every time !
I really like MyProtein's products ... the whey & casein both mix up into delicious shakes that have really helped me lose weight & control hunger. The supplements are good value, and the snack foods are yummy and well priced. I'm a fan of the clothing too, really good quality stuff very competitively priced. On top of all that they deliver quickly to boot ! I don't need to shop anywhere else for their great range of stuff.
29 March 2026
Reply from Au Myprotein
Hello,
Thank you for taking the time to leave your review. We truly value and appreciate your comments.
We are always striving to improve and enhance your shopping experience, and we wouldn’t be able to do this without your valuable feedback.
If you have any further questions or queries, please do not hesitate to contact us, as we will be more than happy to assist.
Kind regards,
Natalia
My order was never delivered
My order was never delivered. I requested it be delivered to a collection area - post office. They tried to deliver at 11pm at night. Never tried to deliver again
4 June 2026
Reply from Au Myprotein
Hello Destiny,
We're sorry your order wasn't delivered as expected. We are looking into this delivery issue to prevent it from happening again.
A message has been sent to your account.
Kind regards,
Liam
Purchased on the 6/6 and paid express…
Purchased on the 6/6 and paid express delivery still hasn’t got my package.
Wrote to myprotein on instagram and got reply asking so much information before they can look where is my order although I provided my order number.
Very disappointed.
Definitely last time I purchase.
6 June 2026
Reply from Au Myprotein
Hello Sam,
Thank you for leaving your review.
I am sorry to hear you have had an issue with the delivery of your order. I have investigated this and sent you a message to your online account.
Please log in to your account at your convenience to receive my message.
Regards,
Leah
Reply from Au Myprotein
Hello,
Thank you for taking the time to leave your review. We truly value and appreciate your comments.
We are always striving to improve and enhance your shopping experience, and we wouldn’t be able to do this without your valuable feedback.
If you have any further questions or queries, please do not hesitate to contact us, as we will be more than happy to assist.
Kind regards,
Natalia
Absolutely terrible customer service…
Absolutely terrible customer service send so many emails a day you don’t know where your own order is was honestly so dissapointed
30 May 2026
Reply from Au Myprotein
Hello,
We are truly sorry to hear about your disappointing experience with our customer service and order tracking. We are actively working to improve our communication and processes.
A message has been sent to your account.
Kind regards,
Liam
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