Attic Self Storage - Beckton Reviews 54

TrustScore 4.5 out of 5

4.7

3A Claps Gate Lane, Beckton, E66JF London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service received on the day from Lorenzo and Sunny. Appreciated their help when it was truly needed. Much better than the eservice I have received at other rival storage facilities.

Company replied

Rated 5 out of 5 stars

With less than 24hrs to move all my families worldly possessions out of our home I was relieved with Attic storage, and especially the help of Kapil Paul to get me set up in record time. Unlike other... See more

Rated 5 out of 5 stars

Really great deals and easy to access storage unit. Honoured online quote at sign-up. Adeel explained everything clearly from the beginning of contract and even explained how we could get more di... See more

Company replied

Rated 5 out of 5 stars

Mohammed & Adel made me feel very welcome a sa new customer and showed a level of customer care that I've not had from another other storage facility. They built a bespoke package for me that fitted m... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Business to Business Service
  3. Moving Supply Store
  4. Records Storage Facility
  5. Storage Facility

About Attic Self Storage - Beckton

Written by the company

Self Storage in London GIF

Make room for the things you love

Attic Self Storage is a London-based self-storage company that is committed to providing best-in-class personal & business storage solutions. They offer:

• Safe & secure storage

• Modern, clean and bright facilities

• Free 24-hour access

• Award-winning customer service

• Flexible storage solutions

• Best value for your money

• 100% online check-in

• Discounted packaging material

• Delivery receipt and more

Additionally, Attic Self Storage sees itself as part of the communities in which it operates and believes in supporting and being actively involved in the local area. They support a range of charities and initiatives, local to each of their sites, and are always looking for new ways to become involved.

visit site get a quote

Contact info

  • 3A Claps Gate Lane, Beckton, E66JF, London, United Kingdom

  • 02039856900

4.7

Excellent

TrustScore 4.5 out of 5

54 reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent service received

Excellent service received on the day from Lorenzo and Sunny. Appreciated their help when it was truly needed. Much better than the eservice I have received at other rival storage facilities.

11 October 2025
Unprompted review
Attic Self Storage - Beckton logo

Reply from Attic Self Storage - Beckton

Hi there,
Thanks for the great review! Really glad Lorenzo and Sunny were there when you needed them and made such a positive difference. Thanks again for choosing Attic.

Rated 5 out of 5 stars

Hi I would like to send my gratitude…

Hi I would like to send my gratitude and appreciation that kapil and sonnie showed me when registering for a storage in attic the mannerisms and respect they showed me made me felt welcomed and happy to be apart of the attic family. they showed me excellent communication skills and clear understanding when registering and applying for a storage facility at attic definitely well recommended for future users. also a big thank you and a honourable respect and gratitude for Karl who was the first person that signed me up for the storage 5 star definitely due to the staff of bow attic many thanks much obliged.🙏🏻🙏🏻🙏🏻🙏🏻

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Kapil Paul!! With less than 24hrs to move all my…

With less than 24hrs to move all my families worldly possessions out of our home I was relieved with Attic storage, and especially the help of Kapil Paul to get me set up in record time. Unlike other places that close at 9pm, Attic is open 24/7 and that unlimited access is what I needed desperately. The facilities are clean and the easy to navigate and Kapil was able to get me the best storage for my needs. I would not have achieved what I needed to in the limited time frame I had without Kapil’s help for which I am extremely grateful

16 September 2025
Unprompted review
Rated 5 out of 5 stars

The guys who work here are solid!

These guys are solid. Josh, Shah and Chad have always been mega helpful. Always welcoming and ensure you feel supported at the storage unit. They are never frustrated or annoyed at requests. Top team and great storage service.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience

Amazing experience! Fantastic customer service! Darren, Josh and Adel were very nice and helpful. The place was very clean and fancy!

31 May 2025
Unprompted review
Attic Self Storage - Beckton logo

Reply from Attic Self Storage - Beckton

Thank you for the fantastic review, Baran! We're so glad to hear Darren, Josh, and Adel made your experience a great one. It’s wonderful to know you enjoyed the clean and stylish facility too. Thanks again for choosing Attic!

Rated 5 out of 5 stars

Adel and Shah were very helpful…

Adel and Shah were very helpful despite a few issues on setup. They managed to get the issues resolved promptly

24 March 2025
Unprompted review
Attic Self Storage - Beckton logo

Reply from Attic Self Storage - Beckton

Thank you for your feedback, Edward! We're glad to hear Adel and Shah were able to resolve the setup issues quickly and provide helpful service throughout.

Thanks again for choosing Attic!

Rated 1 out of 5 stars

False advertisement and misleading quotation.

Following a quotation online, I contacted Beckton store to understand the full details of the contract. The person was very friendly and professional however, they advertised online that the minimum stay is 2 weeks but the gentleman says no the minimum stay in Beckton is 4 weeks. When I mentioned that I do not need 4 weeks, I've been told oh but 2 weeks are free. If it's free why don't you keep it and let me pay for the only 2 weeks I need? False advertisement and misleading quotation.

16 March 2025
Unprompted review
Attic Self Storage - Beckton logo

Reply from Attic Self Storage - Beckton

Thank you for your feedback. We apologise for any confusion caused by the details of our opening offer. To clarify, the minimum stay is 4 weeks, with 2 weeks free as part of the offer. While customers are not required to physically stay for the full 4 weeks, these are the minimum payment terms. In fact, this structure often works out better for customers, providing them with peace of mind.

We understand the importance of clear communication and will review the information on our website to ensure it accurately reflects our terms. If you have any further questions or need assistance, please feel free to reach out at customerservice@atticstorage.co.uk

Rated 5 out of 5 stars

Shah and Yassin have gone above and…

Shah and Yassin have gone above and beyond to help me. They are a testament to the reasons attic storage is amazing. Their service and attention to customer needs is exceptional.

15 February 2025
Unprompted review
Attic Self Storage - Beckton logo

Reply from Attic Self Storage - Beckton

Thank you for your 5 star review. We're pleased to hear you received great service from the team. Thank you for choosing Attic Self Storage.

Rated 5 out of 5 stars

Nurul was top tier in his customer…

Nurul was top tier in his customer service he treated me with respect and patience. i struggle with the pace of my speaking and it frustrates people but he was so kind and explained everything even though it was my daughter who took the storage. honestly having people like him there makes me feel comfortable and im happy to pay more knowing attic have people like him there.

16 November 2024
Unprompted review
Rated 5 out of 5 stars

Site was very clean

Site was very clean. The staff members that helped me Shah, Adel, Mo and Nurul were all great help and got everything done quickly

19 November 2024
Unprompted review
Rated 5 out of 5 stars

Attic Self Storage Beckton

Excellent service and the prices are better than anywhere else. Security system is fantastic and staff are very helpful with giving you all information. I would definitely recommend the public to use Attic self storage.

5 October 2024
Unprompted review
Attic Self Storage - Beckton logo

Reply from Attic Self Storage - Beckton

Thank you for your kind words, Fiona! We're pleased to hear that you're satisfied with our service, price and facility. Thanks again for choosing and recommending Attic.

Rated 5 out of 5 stars

I wanted to move my storage unit to one…

I wanted to move my storage unit to one closer to home. Asked for an online quote and within minutes received a call from Adel asking about my requirements and outlining the process and prices if I used Attic.
I visited the branch at Beckton that day and met with Adel who showed me the unit and offered a variety of storage sizes.
I completed the online sign up later that week and visited again to confirm payment etc.
Not so savvy with my phone but Adel helped me download the correct app, connect and then showed me how the app worked for access to my unit.
Extremely happy with my experience so far. Everyone has been polite and helpful and the moving of my items went well.
Special thanks to Adel for his calm and patient manner and for all his help.

13 September 2024
Unprompted review
Attic Self Storage - Beckton logo

Reply from Attic Self Storage - Beckton

Thank you for taking the time to review us! At Attic, we strive to make the storage process as simple and hassle-free as possible, so we're thrilled to hear your feedback. Adel will be pleased to hear that he was able to help you with everything you needed. Thanks again for choosing Attic.

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