Atlas Ferries Reviews 

664
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 291 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online booking system is completely straightforward, incredibly smooth, and very easy to navigate from start to finish. Travelers consistently appreciate the very competitive prices, noting that they achieve substantial financial savings compared to booking trips directly through alternative providers. Consumers note that the staff members are exceptionally professional, friendly, patient, and courteous throughout all customer interactions and inquiries. Reviewers repeatedly mention the remarkably prompt response times when requesting quotes, asking general questions, or making necessary schedule adjustments to their travel arrangements. Many people state they would gladly use these reliable services again.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting fast, efficient communication,... See more

Booking process

Reviewers mention positive feedback about booking process, highlighting that it is simple, competitive, and... See more

Price

Clients share positive opinions on price, consistently highlighting very reasonable rates and substantial... See more

Staff

People report positive experiences with staff, highlighting extremely professional, polite, and helpful... See more

Response time

Users describe positive interactions with response time, frequently noting that people receive swift replies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was given the information on Atlas ferries by an Airbnb that I booked with and got a cheaper price than booking directly with the ferry company. We booked a second trip with booking.com who were not... See more

Company replied

Rated 5 out of 5 stars

We travel to the Island alot to visit family but usually do the round trip in a day. This time we decided to make a weekend of it and booked chalet accommodation. The Atlas Ferry link was provide... See more

Company replied

Rated 5 out of 5 stars

Despite the original on line booking not being received, which we thought was down to the bank holiday weekend. Once I contacted Atlas by telephone to discuss the issue Matthew was extremely helpful a... See more

Company replied

Rated 5 out of 5 stars

Similar to most of the reviews, we booked our accommodation and the host sent the link for Atlas. Filled out a simple form for preferred sailings and the quote came back very quickly. Once paid the... See more

Company replied


Company details

  1. Ferry Service
  2. also in
  3. Travel Agency

Written by the company

Atlas Ferries assists visitors to the Isle of Wight with the very best in ferry booking. We have access to discounted travel as long as you are staying with a partner of Atlas. --------------------------------------------------- If you are not staying with one of accomodation partners please get in touch and we will try to assist by connecting your host to our partner service so we can offer you a discount. Tks


Contact info

5.0

Excellent

TrustScore 5 out of 5

664 reviews

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5.0

All reviews

(664)

277 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super quick and easy and by far the…

Super quick and easy and by far the best price I could find for our Ferry crossing to the IoW.
Would definitely recommend.

15 April 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

tks. I hope you have a great trip

Rated 5 out of 5 stars

More than 5 stars if they were available!

Helpful, professional, efficient, friendly .... the most positive customer service experience that I have had for many years!
Thank you

14 April 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

Tks for your kind words. I hope you have a great trip.

Rated 5 out of 5 stars

Great Customer Service

I havent used Wightlink before. I have booked to go to the Isle of Wight in May so not yet been on the boat itself but I have received excellent customer service with my queries and booking our place on the boat.

14 April 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

great. I hope you have a great trip.

Rated 5 out of 5 stars

This company go above and beyond with…

This company go above and beyond with their support and helpfulness. Will certainly use them again and would not hesitate to recommend.

13 April 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

Tks for the feedback. We always appreciate this

Rated 5 out of 5 stars

Ferry to the Isle of Wight

The postcode provided took me straight to the ferry terminal. The process was easy to follow. I had my dog with me which again was no problem. Couldn’t have worked better.

6 April 2026
Atlas Ferries logo

Reply from Atlas Ferries

great. I am glad you had a good trip. tks for the review.

Rated 5 out of 5 stars

Responsive, helpful, and amazing value

Jonathan and Karen were really responsive to our enquiry even at the weekend. Karen found ferries close to our desired travel times within 40 minutes of uploading our details to their website. We received the tickets early the following morning. The price reduction was substantial, even more so considering that the Atlas tickets are preferential whereas the Wightlink online tickets are standard or economy. Would recommend

12 April 2026
Unprompted review
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Reply from Atlas Ferries

Great. Just the way it should be. Tks for the feedback. I hope you have a great trip.

Rated 5 out of 5 stars

Service second to none

This is a wonderful company
From sending me details to receiving the quote was so quick.
Communication was simple and efficient
I will be using them again

11 April 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

Tks for such a nice review. I hope you have a great trip.

Rated 5 out of 5 stars

Great Customer Service

Speedy, efficient and friendly service from Jonathan and Chris. Very impressed with the service given and the savings made.

12 April 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

Tks. Safe travels.

Rated 5 out of 5 stars

Fast & Efficient - best deals

Excellent service - have used several times and they have always secured a good deal for ferry crossings. Response to requests is always quick and also very helpful answers to my questions. Now I only book IOW accommodation if they have an arrangement with Atlas Ferries

2 April 2026
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Reply from Atlas Ferries

Im glad we have managed to service you. I look forward to in the future

Rated 5 out of 5 stars

Great price, easy booking

Booked a ferry crossing with Atlas Ferries and was pleasantly surprised by the price. The whole process was quick and straightforward, payment confirmation came through immediately. Good value for what you get. Would book again.

25 July 2025
Atlas Ferries logo

Reply from Atlas Ferries

Tks for the feedback. Its always apprectiated

Rated 5 out of 5 stars

Brilliant service

Brilliant service! I called on a Saturday to book a same-day ferry, and everything was sorted in under an hour. The ticket was flexible and at a great discounted price too. Fast, friendly, and hassle-free. I would highly recommend!

11 April 2026
Unprompted review
Atlas Ferries logo

Reply from Atlas Ferries

I am glad we were able to assist.

Rated 5 out of 5 stars

Very helpful staff

The staff at Atlas Ferries couldn’t have been more helpful. They were very prompt in sorting out our ferry tickets. I will definitely use them again.

1 April 2026
Atlas Ferries logo

Reply from Atlas Ferries

great. I look forward to assisting you in the future.

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