Was given the information on Atlas ferries by an Airbnb that I booked with and got a cheaper price than booking directly with the ferry company. We booked a second trip with booking.com who were not... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We travel to the Island alot to visit family but usually do the round trip in a day. This time we decided to make a weekend of it and booked chalet accommodation. The Atlas Ferry link was provide... See more
Company replied
Despite the original on line booking not being received, which we thought was down to the bank holiday weekend. Once I contacted Atlas by telephone to discuss the issue Matthew was extremely helpful a... See more
Company replied
Similar to most of the reviews, we booked our accommodation and the host sent the link for Atlas. Filled out a simple form for preferred sailings and the quote came back very quickly. Once paid the... See more
Company replied
Company details
- Ferry Service
- also in
- Travel Agency
Written by the company
Atlas Ferries assists visitors to the Isle of Wight with the very best in ferry booking. We have access to discounted travel as long as you are staying with a partner of Atlas. --------------------------------------------------- If you are not staying with one of accomodation partners please get in touch and we will try to assist by connecting your host to our partner service so we can offer you a discount. Tks
Contact info
22 Upper Highland Road, PO33 1EA, Ryde, United Kingdom
- 447441919810
- enquiry@atlasiow.co.uk
- atlasferries.co.uk
5.0
Excellent
664 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant service and phenomenal price…
Brilliant service and phenomenal price - £130 cheaper than going through Wightlink! Staff were speedy to respond and very helpful.
26 May 2026
Unprompted review
Reply from Atlas Ferries
happy to save people money on the ferry. I hope you have a great trip.
This company is one.of the best in…
This company is one.of the best in terms of customer service i have ever used. Nothing is too much trouble. Chris is just amazing! Bravo!
21 May 2026
Unprompted review
Reply from Atlas Ferries
Tks for your kind words. We love what we do and are delighted to hear others appreicate it. I hope your visit to the Island is fun and safe.
Excellent friendly service and great…
Excellent friendly service and great prices. Simple booking process.
21 May 2026
Unprompted review
Reply from Atlas Ferries
Tks. I hope you have a great trip
Reply from Atlas Ferries
tks. Wishing you a safe trip.
I've been travelling to the Isle of…
I've been travelling to the Isle of Wight for years and have always booked the ferry directly, so I was curious to try Atlas for the first time on this trip. I'm genuinely glad I did. Chris was fantastic, fast, courteous and really well organised. I knew exactly what was happening at every stage of the booking. What surprised me most was the saving compared to booking direct. It was meaningfully cheaper, not just a marginal difference. The whole experience felt personal, professional efficient and informative without being over-complicated. Exactly what you want when you just need to get from A to B.
Won't be booking any other way in future. Highly recommended.
18 May 2026
Unprompted review
Reply from Atlas Ferries
Thank you for your kind words. I hope you have a great trip, and look forward to welcoming you to our lovely Island again soon
The booking process went very smoothly…
The booking process went very smoothly and easy to do, we arrived at the ferry terminal early and we were able to get an earlier sailing thanks to your employee in the kiosk who was very helpful a seamless process for both journeys, the only downside is the food variety on board.
1 May 2026
Reply from Atlas Ferries
Tks for your review. Feedback is always useful. Although the food on the ferry is not our responsibility. I will share this with the ferry company. I hoep you had a great trip and that you will come again soon.
Great communication
Great communication, easy to book. Really prompt service and fantastic price! Will definitely recommend and use again.
15 May 2026
Unprompted review
Reply from Atlas Ferries
I am delighted to read this. Safe travels
Good Communication and very helpful in…
Good Communication and very helpful in solving a booking issue.
1 May 2026
Reply from Atlas Ferries
great. I wish you a great trip.
Great and efficient service
Great and efficient service. Saved me £60 on a return journey for 5 nights. Easy to navigate and very responsive. Thanks to Karen and the team.
14 May 2026
Unprompted review
Reply from Atlas Ferries
As it should be. And more money for Ice Cream! Have a great trip.
Brilliant service
Brilliant service - quick to respond and really helpful
10 May 2026
Unprompted review
Reply from Atlas Ferries
Tks. Safe travels
Brilliant service
Brilliant service. Managed to book heavily discounted ferry tickets on a Sunday afternoon despite issues with the Wightlink website. Great communication from Chris. Highly recommended.
10 May 2026
Unprompted review
Reply from Atlas Ferries
Tks. I hope you have a great trip
Great service and even better price!
Chris was incredibly quick to get back to my enquiry and had tickets booked almost immediately once we’d agreed timings and the price (which was vastly better than Wightlink direct!).
Very impressed from start to finish.
9 May 2026
Unprompted review
Reply from Atlas Ferries
tks. Feedback is always appreciated.
We had to change the booking time and…
We had to change the booking time and staff very helpful on that.
1 May 2026
Reply from Atlas Ferries
always happy to assist. Tks for your feedback
Reply from Atlas Ferries
tks. The way it should be.
Very easy to book and very helpful in…
Very easy to book and very helpful in changing our boarding time. Would highly recommend .
7 May 2026
Unprompted review
Reply from Atlas Ferries
tks. Safe travels
brilliant service
I have used them for 3 years now and every single time their service is excellent. Superfast responses and always the best ferry price.
1 May 2026
Reply from Atlas Ferries
Tks. We love repeat customers. Wishing you safe travels
Great customer service
Great customer service, easy to navigate and quick response. Really happy with the quote and price given. Would definitely recommend.
1 May 2026
Reply from Atlas Ferries
tks. I hope you have a fun visit to the Island
Easy to use
Easy to use, great value and clear, prompt and comprehensive communications.
7 May 2026
Unprompted review
Reply from Atlas Ferries
tks. I hope you have a great trip
Reply from Atlas Ferries
Great. Tks for the review.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.