astrastraps.co.uk Reviews 

412
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the watch straps, noting their comfort, durability, and stylish appearance. Many people appreciate the efficient delivery service, with orders arriving promptly and well-packaged. Reviewers frequently highlight the excellent customer service, noting helpful communication and effective problem resolution, often going above and beyond to assist. However, some people experienced issues with certain product types, describing them as uncomfortable, poor quality, or not fitting as expected. A few other people also felt that delivery times could be long or that orders were lost, and some found customer service challenging when trying to resolve problems or exchanges.

What people talk about most

Product

People report positive experiences with product quality, often describing items as comfortable, stylish, and... See more

Quality

Users describe positive interactions with quality, frequently praising the high quality and comfort of the... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising swift and fast... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and... See more

Customer service

Consumers find customer service to be positive, with many describing it as great, excellent, and top-notch.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So I’m a snob not going to lie, I’ve only ever brought apple straps but given the dramatic increase in cost I thought I’d try something else. These watch straps are amazing, very very good quality, th... See more

Company replied

Rated 5 out of 5 stars

Love my new Astra strap band for my FitBit. Have left it a good couple of weeks to review to use it and see how it is. Firstly the sweat and blistering has gone that was caused by the rubber FitBit ba... See more

Company replied

Rated 5 out of 5 stars

I’m loving my 3 straps bought from astra straps! They’re comfortable, high quality, stylish and I now have a few for different occasions. Swift delivery too and well packaged

Company replied

Rated 5 out of 5 stars

Strap arrived well packaged and undamaged. The quality of the strap was 1st class - the type of quality I would expect from an OEM and at a really reasonable price. The strap looked as good as adver... See more

Company replied



Contact info

4.4

Excellent

TrustScore 4.5 out of 5

412 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(412)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great straps

This is my second order from AstraStraps and all have been of great quality.

9 November 2024
Unprompted review
Rated 1 out of 5 stars

Fake offshore company

Looks like I should have read all the negative reviews. Evidently a scam company. Thought like many it was UK based but didn’t pay attention to a US phone number. No shipping details and expect the items will either not be shipped or be terrible quality IF they arrive.
I will keep posting negative reviews to get the star rating down. These scam companies need shutting down.
Update : the items did finally arrive, and as per others experience here, are totally cheap rubbish - unwearable. I don’t hold any hope of refunds.

15 November 2024
Unprompted review
Rated 2 out of 5 stars

Broke after a month

I bought a leather strap. It broke in just over a month. I contacted them. They offered to replace it but I had to pay £10.

Don’t waste your money

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Gorgeous strap which will add a lovely…

Gorgeous strap which will add a lovely stylish look for an evening out or for an extra bit of bling if you like glamour every day. Great service and the availability of interest free payment options is nice to have too

20 October 2024
Unprompted review
Rated 4 out of 5 stars

The straps I got are great

The straps I got are great. Bright, colourful and comfortable. The only problem was I had to attach the clips myself which was quite a fiddly task and there were no instructions on how to do it, just the clips and the straps.

10 October 2024
Unprompted review
Rated 5 out of 5 stars

As I live in the UK

As I live in the UK, I was very happy how fast I received my package and I was not disappointed in the quality of the item. Very happy thank you.

3 October 2024
Unprompted review
Rated 5 out of 5 stars

I was looking for a nice rather than…

I was looking for a nice rather than expected iPhone watch strap and came across Astrastraps. I ordered a leather one for my husband and due to the discount offered I ordered a lovely usual one for myself.
Delivery was quick and product just as described.
We are already talking about ordering a few more to fit our mode or event.

7 October 2024
Unprompted review

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