Astari WearablesReviews 

236
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 159 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product's quality and functionality, finding it to be a convenient and effective payment solution that often sparks interest and conversation. Many appreciate the ease of use and the seamless user experience, making payments quick and hassle-free, especially in situations where carrying a wallet or phone is inconvenient. The customer service is frequently praised for being excellent, helpful, and responsive, ensuring a smooth process from setup to resolving any issues. However, some people encountered difficulties with the payment process, noting that the product occasionally does not work with certain payment terminals or is not compatible with all debit cards. A few customers also experienced challenges with the initial setup procedure or with customer support regarding ID verification and delayed responses.

What people talk about most

Product

Customers had positive experiences with the product, often praising its convenience and functionality, with... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the convenience and ease of use of... See more

Payment

People report ambiguous experiences with payment, with many finding the payment ring convenient and efficient... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing extreme satisfaction with... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the superb and faultless support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

A very good experience. The order was easy, their system for adapting the ring size to one's finger is precise and, despite short manufacturing delays, delivery is fast. Daily use lives up to all its... See more

Company replied

Rated 4 out of 5 stars

I love it, but on many occasions on a mobile terminal it either take long time or don't work at all, so then I have to use my smartwatch or phone. But when it works the receiver all smile and like th... See more

Company replied

Rated 4 out of 5 stars

UPDATE- Astari have been great and very rapidly arranged refund on return of ring. I really wanted to this to work and to support but Curve have been useless. Have tried to set up account with Curve w... See more

Company replied

Rated 4 out of 5 stars

I ordered and delivery was fast. I did struggle with the set up as I also had to set up a curve account, but once that was sorted it was up and running, now I wouldn't be without it, love that I dont... See more

Company replied


Company details

  1. Jewellery Manufacturer
  2. Electronics Accessories Wholesaler
  3. Payment Service

Written by the company

At ASTARI we use passive NFC technology to make the best payment wearables possible. We challenge the standard through beautifully designed products that are easy to use due to their simplicity. We do this by making the best payment wearables of high quality, with an eye on sustainability and our impact on the world.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

236 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(236)

170 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb in every way.

Superb in every way.
Can add multiple cards into the app and load any of them onto the ring simply!
Wow, brilliant!
Got great support to help sort the order.
When delivered, I setup and used in literally 5 minutes!

9 October 2025
Unprompted review
Rated 5 out of 5 stars

The wearable work flawless

The wearable work flawless, with easy set up. The support Is great ,i had a problem with the ring and contacting the support they send me a new one with no change. The only advise Is to chose the ring in metal, cause the base one Is a Little fragile. Over all great experiens.Highly recomended

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Loving this a lot more than I thought!

I genuinely love this ring so much - I bought it as a 'Just-in-case I forget my phone' but to be honest I just use it instead because it's always there and I don't have to get anything out. Can definitely see this being a great gift for someone too. I also love the design.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Simply amazing

The ring is fabulous! It works beautifully: exactly like you'd hope it would, and set-up was extremely simple. Delivery was fast and the level of customer service from Mike at Astari is what every company should aspire to. A brilliant experience from start to finish.

27 August 2025
Unprompted review
Rated 5 out of 5 stars

Thank you so much.

Thank you so much.
The ring, (gold) is perfect. It is beautifully finished and is less bulky than it appears in one or two of your promotional photos so, for me, that was even more of a surprise. Your customer service was excellent too: keeping me up-to-date with every aspect of the delivery.
I would happily (and already have) recommended you to other potential customers, my local Indian Restaurant being one. P.s. Greatly appreciate your donations to your Wildlife charity.
Much blessings to you all, Stuart, UK.

23 August 2025
Unprompted review
Rated 1 out of 5 stars

Waited so long for the item to turn up…

Waited so long for the item to turn up and when it did it didn't work. I bank with the largest and most popular digital bank but it wasn't compatible. Had to go to CURVE and that also didn't work. Will be seeking a refund. Not worth the money or the grief.

22 August 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Rupert,

Thank you for your feedback, and we’re really sorry to hear about your experience so far.

We understand how frustrating this must have been. Just to clarify, our wearables only work directly with the banks listed on our supported banks page, and unfortunately, not all digital banks are included yet. For this reason, Curve is often a great alternative, as it allows you to connect a wider range of cards to your wearable.

We haven’t seen any support email from you yet, so if you’re open to it, we’d love the chance to help get Curve working for you. It’s very likely we can still get things resolved for you.

Please don’t hesitate to reach out—happy to assist however we can.

Best regards,
Astari Customer Support

Rated 3 out of 5 stars

I finally got the ring after a very…

I finally got the ring after a very long delivery process and lack of proper tracking But I must say that the ring is very good and will be handy in th future you just need to sort out your logistics and that would mean a perfect experience

14 August 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi John,

Thanks so much for sharing your thoughts. We’re really sorry to hear about the long delivery time and the lack of proper tracking—logistics delays can be incredibly frustrating, and we completely understand how that impacted your experience.

That said, we’re thrilled to hear you’re happy with the ring itself and that it’ll be a useful tool for you going forward. We’re actively working on improving our shipping and tracking systems, especially after feedback like yours.

If you feel the product and overall value made up for the initial delay, we’d be very grateful if you’d consider updating your review to 4 or even 5 stars. It makes a big difference for a growing brand like ours, and helps us keep improving.

Thanks again for your patience, and enjoy your new wearable!

Best regards,
Mike
Astari Customer Support

Rated 5 out of 5 stars

No issues whatsoever

No issues whatsoever. Installation was super easy, and it connects securely everywhere - even to street vending machines. The overall design and matt colour scream quality. Way better than the one I had before from another company. Funny, that this technology still turns heads :-)

15 August 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely LOVE my new Astari ring

I absolutely LOVE my new Astari ring! The service received has been excellent. So convenient to use and a gorgeous ring also. A couple of minor tech issues getting it set up but once done it has worked really well. Lots of surprised looks when I use it in the shops :)

14 August 2025
Unprompted review

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