A very good experience. The order was easy, their system for adapting the ring size to one's finger is precise and, despite short manufacturing delays, delivery is fast. Daily use lives up to all its... See more
Company replied
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I love it, but on many occasions on a mobile terminal it either take long time or don't work at all, so then I have to use my smartwatch or phone. But when it works the receiver all smile and like th... See more
Company replied
UPDATE- Astari have been great and very rapidly arranged refund on return of ring. I really wanted to this to work and to support but Curve have been useless. Have tried to set up account with Curve w... See more
Company replied
I ordered and delivery was fast. I did struggle with the set up as I also had to set up a curve account, but once that was sorted it was up and running, now I wouldn't be without it, love that I dont... See more
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Company details
Written by the company
At ASTARI we use passive NFC technology to make the best payment wearables possible. We challenge the standard through beautifully designed products that are easy to use due to their simplicity. We do this by making the best payment wearables of high quality, with an eye on sustainability and our impact on the world.
Contact info
4.4
Excellent
228 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 week
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Worth the wait!
Outside of the long wait for the gold ring to arrive, it’s been a great experience. Easy to set up on my iPhone via Curve, worked first time with no issues. The ring itself is very well crated, stylish, fits perfectly and is a good icebreaker. Would highly recommend
1 June 2026
Unprompted review
Reply from Astari Wearables
Hi,
Thank you for sharing your experience with us.
We know the wait for the gold ring was longer than expected, so we truly appreciate your patience. It means a lot to hear that once it arrived, it lived up to your expectations.
We're delighted that the setup process with your iPhone and Curve was straightforward, and that your ring worked perfectly from the very first tap. It's also wonderful to hear that you're enjoying the design, fit, and the conversations it sparks.
Thank you for your recommendation and for choosing Astari. Your support means a great deal to our team.
Wishing you many more seamless payments ahead.
Best regards,
Vincent
Customer Support | Astari
Great ring
Great ring — I love it. Works perfectly. People are always surprised when it’s time to pay!
20 June 2026
Unprompted review
Reply from Astari Wearables
Hi Wartono,
Thank you for taking the time to leave a review.
We're delighted to hear that you're loving your ring and that it's working perfectly for you. It's also great to know that it still surprises people when it's time to pay.
Thank you again for your support and for choosing Astari.
Wishing you a great day ahead.
Best regards,
Vincent
Customer Support | Astari
It take more then 5 month until…
It take more then 5 month until delivery and I didn’t expect it anymore. But then - it arrives with very kind customer support. And now I do appreciate it. It line a miracle how good it works.
20 June 2026
Unprompted review
Reply from Astari Wearables
Hi Tobias,
Thank you for sharing your experience with us.
We know that waiting more than five months for your order was far from ideal, and we truly appreciate the patience and understanding you showed throughout the process.
It means so much to hear that, despite the long wait, our customer support team was able to keep in touch and make your experience a positive one in the end.
We're especially happy to know that the ring exceeded your expectations once it arrived. Hearing that it feels like a little miracle every time you use it is exactly why we do what we do.
Thank you again for giving us the chance to earn your trust. We hope you continue enjoying your ring for many years to come.
Wishing you a wonderful day ahead.
Best regards,
Vincent
Customer Support | Astari
Amazing customer service
I can’t speak highly enough of their customer service. I bought my first ring about 18 months ago. I preordered it. They kept me updated on their progress and apologised if they was a delay in the process. When it arrived the instructions were very clear and I started using it immediately.
Unfortunately, about 16 months in it stopped working. I wrote to them explaining the problem and they asked for a video to show it. Immediately, they said they’d send a new, improved version to me free of charge. They even lay me change the style. I love the ring and wear it 24/7.
1 April 2026
Unprompted review
Reply from Astari Wearables
Hi Paula,
Thank you so much for taking the time to share such a thoughtful review.
It means a lot to hear that you've been with us since the preorder stage and that our updates and communication helped make the wait easier. We know how important it is to keep our customers informed every step of the way.
We're sorry to hear that your original ring stopped working after so much use, but we're glad we could get things sorted quickly and send you one of our newer versions. Knowing that you continue to wear your ring every day is the best feedback we could ask for.
Your support over the past 18 months truly means a lot to our team. Thank you for being part of the Astari journey and for placing your trust in us.
Wishing you all the best, and we hope your new ring serves you well for many years to come.
Best regards,
Vincent
Customer Support | Astari
This ring is not compatible with all…
This ring is not compatible with all the debit cards even though it is mentioned. I spend days with the customer support getting this to work at the end I had to return it.
10 June 2026
Unprompted review
Reply from Astari Wearables
Hi Brum,
Thank you for your review and for taking the time to share your experience. We’re genuinely sorry that, despite all our efforts, we weren’t able to get the ring working with your specific payment card.
Vincent spent considerable time working through the setup with you and investigating the issue together. As we discussed throughout our correspondence, the problem was unfortunately not with the ring itself, but with the fact that your particular card is not supported directly or by Curve. While the ING Mastercard Debit cards are supported, the older Maestro and V PAY cards are not. We also never state that those cards are compatible with our wearables, and our supported banks information and setup page reflect this.
We completely understand that this was disappointing from your perspective. Even though the limitation was outside of Astari itself, the end result was that you couldn’t use the product as you had hoped.
Although our return policy would normally not cover return shipping in a case like this, we reviewed your situation and decided to reimburse those costs as a gesture of goodwill because we wanted to ensure you were not left out of pocket. We felt that was the right thing to do, even though the compatibility limitation originated with a third party rather than with the ring itself.
As a small company, we always try to be fair and work with our customers to find the best possible outcome, even when circumstances are outside of our direct control. We genuinely appreciate the time you invested in trying to make it work with us.
If you feel that our support, transparency, and ultimately our willingness to fully refund both your order and your return shipping reflected our commitment to customer service, we would be very grateful if you would consider updating your review to reflect the complete outcome. It would mean a great deal to our small team.
We wish you all the best with your new smartwatch, and we hope that one day, if your bank issues a supported Mastercard Debit card, we’ll have the opportunity to welcome you back.
Best regards,
Mike
Operational Manager
An incredible little device
What an incredible little device! I wanted something I could wear to pay for things that wasn't a watch. This popped up on a search. Great product, great comms from the team - don't hesitate, get one now!
12 June 2026
Unprompted review
Reply from Astari Wearables
Hi Pianoplayer,
Thank you so much for your kind words and for taking the time to share your experience.
We're delighted to hear that the ring has been exactly what you were looking for. Knowing that you wanted a simple, convenient way to pay without needing a watch makes your feedback especially meaningful to us.
We're also really pleased that our team could provide the level of support and communication you deserve throughout the process.
Your recommendation means a lot, and we're grateful to have you as part of the Astari community.
Wishing you a great day ahead.
Best regards,
Vincent
Customer Support | Astari
Really nice ring, great quality and works!
Really nice ring. Fits perfectly due to testing the ring sizer first. Went for a few drinks the same day I received it and was surprised no one had seen one before. Blowing people's minds! :)
Small criticisms: Took a long time for the ring sizer to arrive (actual ring was much faster). Although the instructions (including videos) were very good, I still had to do some googling to finish the setup (maybe it was me being silly but when adding my curve pay card to my manage-mii app, I didn't know how to find my curve pay card number. Maybe add that to the instructions. But still giving it 5 stars!
14 June 2026
Unprompted review
Reply from Astari Wearables
Hi John,
Thank you so much for taking the time to leave such a detailed review.
We're thrilled to hear that you're enjoying the ring and that the sizing process helped you get the perfect fit. We also had a smile reading about the reactions you got when paying for drinks. Those moments when people see a payment ring in action for the first time never get old.
We really appreciate your honest feedback as well. We're sorry the ring sizer took longer to arrive than expected. Thank you also for mentioning the setup process. While we do cover how to view your Curve card details in our setup video on the website, feedback like yours helps us understand where we can make things even clearer and easier to follow.
Thank you again for your support and for the 5 star review. Reviews like yours genuinely help us grow as a company and continue improving both our products and customer experience.
Wishing you a great day ahead,
Best regards,
Vincent
Customer Support | Astari
Love the ring and the app
13 June 2026
Unprompted review
Reply from Astari Wearables
Hi Patricia,
Thank you for taking the time to leave a review.
It is wonderful to hear that you're enjoying both the ring and the app. Simple comments like this really do make our day, because our goal is to create an experience that is easy, reliable, and enjoyable from setup right through to everyday use.
Thank you again for your support and for being part of the Astari community.
Wishing you a great day ahead,
Best regards,
Vincent
Customer Support | Astari
keychain & ring experience
I ve got both the keychain and the brushed ring. These are both excellent products that provide versatility, freedom and elegance !!!
Very highly recommended!!!
12 June 2026
Unprompted review
Reply from Astari Wearables
Hi Andreas,
Thank you so much for taking the time to leave such a kind review.
It's great to hear that you've been enjoying both the keychain and the brushed ring. We love the fact that they each offer something a little different, so it's always nice to hear from customers who use both and appreciate that flexibility.
Comments like yours genuinely mean a lot to us, especially when you've taken the time to share your experience and recommend us to others. Support like that helps our small team more than you might realise.
Thank you again for being part of the Astari community.
Wishing you a great day ahead,
Best regards,
Vincent
Customer Support | Astari
The Astari ceramic ring is fantastic
The Astari ceramic ring is fantastic, I had a lot of difficulty with Curve as their sign up instructions are not very clear, after entering my details and sending them an image of my passport they were for some reason unable to verify my identity, they refused to give me any information as to why this happened and offered no support whatsoever to resolve the problem. Vincent at Astari was very helpful and recommended HyperJar, there was a teething issue with setting that up as well but after Vincent offered further support I was able to get things up and running, Vincent offered fantastic customer support and I can highly recommend Astari if you are looking for an attractive wearable. I’ve had a few shocked faces when paying for items using the ring as many are still unaware of this technology!
8 June 2026
Unprompted review
Reply from Astari Wearables
Hi Tymon,
Thank you so much for taking the time to leave such a detailed review. It genuinely means a lot to us.
First of all, we’re thrilled to hear that you’re enjoying your Astari ceramic ring and that it’s already generating those priceless reactions at the checkout. Those surprised faces never get old, and it’s one of the things we love most about bringing this technology to more people.
We’re also very grateful for your kind words about Vincent. I’ll make sure he sees your review. As a small team, we work hard to provide the kind of support we would want to receive ourselves, especially when things don’t go according to plan.
We’re sorry to hear about the difficulties you experienced with Curve. Unfortunately, as much as we try to make the onboarding process seamless, we are sometimes dependent on larger partners for identity verification and payment services. When issues arise on their side, we often have limited visibility into the exact cause, which can be frustrating for everyone involved. That’s one of the reasons we’re always looking for alternative solutions, such as HyperJar, when possible.
What makes us particularly happy about your review is that despite the challenges, we were able to work together to get everything up and running in the end. That’s exactly the experience we strive for. We know the setup journey wasn’t completely perfect, but we’re delighted that the product itself and the support you received lived up to expectations.
As a small company, every order and every review helps us grow. The more we grow, the more of the customer experience we can bring into our own hands rather than relying on external partners. If you feel that the ring itself and the support provided by Vincent ultimately delivered the experience you were hoping for, we’d be incredibly grateful if you would consider updating your review to 5 stars. As a small company, every additional star helps us grow, improve, and continue investing in making both the setup process and the overall experience even better for future customers.
Thank you again for your support, and we hope you continue surprising cashiers for many years to come.
Best regards,
Mike
Operational Manager
Hello
Hello , I bought a ring from Astrari an year ago after a bad experience with a different company , sadly recently died , the support received from Astrari was excelent , helped me going trough the steps of figuring out what is the problem , did all checks on multiple phones and it turned out to be the ring stopped working , the company was kind to sent a replacement and let me change size for safer day to day conditions, the ring is a bit fragile as ceramic but looks great , it works great on all shops where I went and also showed off to my friends and was great , best model of ring and easy to set up with applications like curve and all , thank you for all.
10 June 2026
Unprompted review
Reply from Astari Wearables
Hi Pap,
Thank you for taking the time to share your experience and for your kind words.
While we're sorry that your original ring stopped working, we're glad we could help troubleshoot the issue and get a replacement sorted for you. It's great to hear that the new ring and size are working well, and that you've been enjoying using it in everyday life.
It's especially nice to hear that you've been showing it off to friends. Those reactions never get old.
Thank you again for your support and for choosing Astari. We truly appreciate having you as part of the community.
Wishing you a great day ahead,
Best regards,
Vincent
Customer Support | Astari
Exceptional customer service and…
Exceptional customer service and communications all the way .. I just wish every transaction with other companies mirrored theirs
8 June 2026
Unprompted review
Reply from Astari Wearables
Hi Alan,
Thank you for taking the time to leave a review.
Reading comments like this really makes our day. We're delighted to hear that you were happy with both the service and communication you received from our team.
Thank you for your support and for choosing Astari. We truly appreciate it.
Wishing you a great day ahead,
Best regards,
Vincent
Customer Support | Astari
Very disappointing customer experience.
Very disappointing customer experience.
I pre-ordered an Astari Metal Ring and encountered delivery issues despite providing a complete and correct shipping address. After multiple follow-ups, ASTARI confirmed that my address was properly formatted but simply directed me to contact the courier myself.
The problem was that the courier's phone line was constantly busy and unreachable. Instead of taking ownership of the issue and coordinating with their shipping partner, ASTARI left me to resolve the problem on my own.
I've successfully received many other online orders through the same courier at the same address, so this was clearly an exception that required proper customer support. Unfortunately, no meaningful solution was provided, and my order remained unresolved.
The product may be good, but customer service is tested when things go wrong. In my case, the support experience fell well below expectations.
8 June 2026
Unprompted review
Reply from Astari Wearables
Hi Philip,
Thank you for taking the time to share your experience, and we are genuinely sorry that this situation left you feeling unsupported.
First of all, we completely understand your frustration. When a shipment encounters an unexpected issue, especially when the address has been confirmed as correct, customers quite rightly expect us to help drive the resolution.
In this particular case, we did verify that the address information provided was complete and correctly formatted, which unfortunately left us with limited options from our side. The courier required direct contact with the recipient regarding the delivery, which is why we advised reaching out to them. However, we can absolutely understand how frustrating that becomes when their phone lines are difficult or impossible to reach.
As a small but fast growing company, we sometimes find ourselves dependent on larger logistics partners whose processes are not always as flexible as we would like. While that does not excuse the experience you had, it does explain why we were not able to intervene as effectively as we would have wanted.
We always try to work with our customers to find a solution when issues arise, and we are sorry that in this case it did not feel that way. Feedback like yours is important because it helps us identify where we can improve our escalation procedures when courier partners are not performing as expected.
If the situation remains unresolved, we would still be happy to take another look. Please send an email to info@astariwearables.com with “Trustpilot Review” in the subject line, and I will personally review the case to see whether there is anything further we can do.
We hope that despite this disappointing experience, you can appreciate that we were trying to work within the constraints imposed by the courier. We would greatly appreciate the opportunity to hear from you directly, so I can personally review exactly what happened and see what we can do to turn this experience around. Our goal is always to provide a 5 star experience, and I would love the chance to help get you there.
Best regards,
Mike
Operational Manager
I would like to thank the team at…
I would like to thank the team at astari for keeping me up to date on my delivery off my rings it did take while to receive them off no fault off there’s just on going conflicts in the world having to re route supply’s. I hadn’t had one before so waiting didn’t matter to much But this review is about the product not the delivery. I can’t fault the rings they look good I got 2 silver gloss rings one was for my sons birthday I’ve been using mine couple off weeks now no issues at all set up was straight forward. I have used it in stores pubs restaurants works as it should lots off people making comments off all ages how trendy it is no fumbling for wallets or phones I think they are a good safety item to have incase you maybe lose your cards also on holiday heading to pool or beach no need to carry any money or phones with you this product is well worth the money and I’m sure when more people hear about them they will want one my son just set his up and said the same thing works perfectly no issues. I would definitely recommend people to get one the security is spot on also been a well thought out product a convenient way to pay for drinks lunches ect brilliant product first class communication with staff .
8 June 2026
Unprompted review
Reply from Astari Wearables
Hi Andrew,
We're really pleased to hear that both you and your son are enjoying your rings and that they've been working flawlessly. It's always great to hear about the reactions people get when paying with them, it never gets old.
We also appreciate your patience regarding the delivery and your kind words about our team's communication throughout the process.
Thank you again for your support and recommendation. It means a lot to everyone here at Astari.
Wishing you a great day ahead,
Best regards,
Vincent
Customer Support | Astari
During the day i am depending on my…
During the day i am depending on my wheelchair.With this astari ring it's so easy now to pay for something.No wallet to take out of my pocket.No need of my phone.Simply use my ring.In my situation it's perfekt.
I am very happy
8 June 2026
Unprompted review
Reply from Astari Wearables
Hi Novawhere,
Thank you so much for taking the time to leave this review.
Reading your message genuinely put a smile on our faces. It's wonderful to hear that your Astari ring has made everyday payments easier and more convenient for you. Being able to pay quickly without having to reach for a wallet or phone is exactly the kind of freedom we hope our products can provide.
Thank you for sharing your experience with us and for being part of the Astari community. We are delighted to hear that you are enjoying your ring.
Wishing you a great day ahead,
Best regards,
Vincent
Customer Support | Astari
Set up was easy
Set up was easy, used the curve app. I chose the white ceramic ring, which looks nice and goes with everything, used in my local pub for the first time recently and it worked perfectly
5 June 2026
Unprompted review
Reply from Astari Wearables
Hi Louise,
Thank you so much for taking the time to leave this review.
We're delighted to hear that the setup process was easy and that your white ceramic ring is working perfectly. It is great to know that your first payment at the local pub went smoothly, and we agree, the white ceramic ring really does go with everything.
Feedback like yours genuinely helps us grow as a company and gives new customers confidence when considering an Astari wearable. We truly appreciate your support.
Thanks again for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
Customer Support | Astari
Not simple to setup but once done it’s great.
Firstly, I love the Astari ring I bought. It works well and gets lots of interest whenever I use it.
The main issue I had was the confusing setup procedure. It requires two apps to operate and the process to get them both working correctly wasn’t helped by the lack of clear instructions.
However, having stumbled through the procedure the ring now operates well and within seconds the Curve app messages me to confirm my purchase details.
1 May 2026
Unprompted review
Reply from Astari Wearables
Hi NICK,
Thank you for your review and for sharing your experience with Astari.
We're delighted to hear that you're enjoying the ring, that it's working well, and that it's attracting plenty of interest whenever you use it.
We also appreciate your honest feedback regarding the setup process. We understand that getting everything connected can sometimes feel more complicated than it should, particularly when multiple apps are involved. Improving the onboarding experience is something we're continuously working on, and feedback like yours plays an important role in helping us identify where we can do better.
It's great to hear that once everything was configured, the ring has been performing exactly as intended and that you're receiving your payment notifications through Curve without any issues.
Your feedback genuinely helps us grow as a company and improve the experience for future customers, so we truly appreciate you taking the time to share it.
Thank you again for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
Customer Support | Astari
Very happy with the ring and very easy…
Very happy with the ring and very easy to use.
6 June 2026
Unprompted review
Reply from Astari Wearables
Hi Jonathan,
Thank you for your kind review.
We are thrilled to hear that you are enjoying your ring and that you found it easy to use. Creating a seamless and convenient payment experience is exactly what we strive for, so feedback like this is always wonderful to receive.
Your support and feedback really help us grow as a company and continue improving what we do. It means a lot to the entire Astari team.
Thanks for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
Customer Support | Astari
I love the ring
I love the ring. I have the silver one and it looks great.
I set up the ring but couldn't get it to work.
I emailed customer service and they took a while to reply.
When they did they were extremely helpful and my ring now works well.
I recommend them
5 June 2026
Unprompted review
Reply from Astari Wearables
Hi Sally,
Thank you so much for taking the time to leave this review and for sharing your experience.
We are delighted to hear that you love your silver ring and that it is looking great. We are also pleased that our support team was able to help get everything working properly in the end.
We sincerely apologize for the delay in our initial response. As a growing company, we are continuously working to improve our response times and customer experience. Reviews like yours really help us grow as a company and mean a lot to the entire team.
Thank you as well for recommending Astari. We truly appreciate your support.
Thanks for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
Customer Support | Astari
Astari Black Ceramic Ring
Great payment ring. Reasonably priced with good instructions for setup.
Suggest you get a referral link before signup with Curve.
3 June 2026
Unprompted review
Reply from Astari Wearables
Hi,
Thank you for your review and for sharing your experience with the Astari Black Ceramic Ring.
We're delighted to hear that you found the ring reasonably priced and that the setup instructions were helpful. We also appreciate you sharing your tip regarding Curve, as insights from experienced customers can be very helpful for others getting started.
Feedback like yours really helps us grow as a company and continue improving both our products and customer experience.
Thanks for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
Customer Support | Astari
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