A very good experience. The order was easy, their system for adapting the ring size to one's finger is precise and, despite short manufacturing delays, delivery is fast. Daily use lives up to all its... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love it, but on many occasions on a mobile terminal it either take long time or don't work at all, so then I have to use my smartwatch or phone. But when it works the receiver all smile and like th... See more
Company replied
UPDATE- Astari have been great and very rapidly arranged refund on return of ring. I really wanted to this to work and to support but Curve have been useless. Have tried to set up account with Curve w... See more
Company replied
I ordered and delivery was fast. I did struggle with the set up as I also had to set up a curve account, but once that was sorted it was up and running, now I wouldn't be without it, love that I dont... See more
Company replied
Company details
Written by the company
At ASTARI we use passive NFC technology to make the best payment wearables possible. We challenge the standard through beautifully designed products that are easy to use due to their simplicity. We do this by making the best payment wearables of high quality, with an eye on sustainability and our impact on the world.
Contact info
4.4
Excellent
235 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Astari ring con
My son ordered early December still no ring excuses after excuses week 17 is supposed to be April 26th now May still no contact
4 December 2025
Unprompted review
Reply from Astari Wearables
Hi Gary,
We’re really sorry to hear about your son’s experience. Waiting this long is understandably frustrating, and we completely understand your concern.
The delays you’ve experienced are related to supply issues with our NFC payment components, which have affected some orders placed around that period. While we’ve been providing updates as timelines changed, we recognise that this can come across as repeated delays, and for that we sincerely apologise.
As a small but fast growing company, we rely on specialised production partners, and unfortunately we have limited control when delays happen on their side. That said, we always aim to be transparent and fair. We also always offer the option to cancel and receive a full refund if the wait becomes too long, and we try to work with every customer to find the best solution.
We would really like to look into your specific order and give you a clear update. Could you please contact us at support@astariwearables.com with your order details? We’ll make sure this gets properly reviewed and resolved as quickly as possible.
We truly hope we can turn this experience around for you and your son.
Best regards,
Mike
Really useful at home and abroad
The card setup was really easy. I have setup 2 cards in the Curve app, one for abroad and one for home. Easy switch and do not have to carry separate cards.
Have recommended to someone who has also purchased one.
3 May 2026
Unprompted review
Reply from Astari Wearables
Hi Alan,
Really appreciate you sharing this. It is great to hear how smoothly you are using the ring both at home and abroad, and that switching between cards in Curve has been so easy for you.
It genuinely helps us grow as a company when customers share their experience and recommend us, so thank you for that.
Thanks for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
I would rate this company as a negative…
I would rate this company as a negative 1000 stars. Absolutely terrible. Ordered the thing in mid December and still waiting. Lots of lovely emails blaming the supply chain, Chinese new Year and now the Hormuz crisis. AVOID. AVOID
18 December 2025
Unprompted review
Reply from Astari Wearables
Hi Michael,
Thank you for your review. I completely understand how frustrating this must have been, especially after waiting since December and receiving multiple updates with changing timelines. That is not the experience we want anyone to have.
The delays you experienced were indeed caused by ongoing supply issues with our NFC payment components, combined with external factors like production slowdowns and global logistics disruptions. As a small but fast growing company in the fintech space, we rely on specialised partners for these components, and unfortunately we have very limited influence over delays on their side.
That said, we always aim to stay transparent and fair with our customers. Whenever delays become too long, we always offer the option to cancel and receive a full refund, and we genuinely try to work with each customer to find the best possible solution. In situations like this, that is realistically the best we can do, even though we fully understand it does not take away the frustration.
We also recognise that frequent timeline changes are disappointing, and for that we sincerely apologise. From your perspective, it simply feels like ongoing delays, and we take that seriously.
Every order and every review helps us grow and move towards having more control over our entire production and logistics. That is exactly what we are working very hard to achieve, so situations like this become far less common in the future.
If your order has already been refunded, we are glad that part was handled smoothly. If not, please reach out to us at support@astariwearables.com and we will resolve it as quickly as possible.
If you feel that our transparency and willingness to handle this fairly deserve reconsideration, we would truly appreciate it if you might consider updating your review. It makes a real difference for a small company that is actively working to improve.
We also hope that in the future you might consider giving us another chance, so we can show you the experience we are working hard to deliver consistently.
Best regards,
Jelle
6 stars here, exceptional!!
I’d give 6 stars here, service and products are exceptional! Had my ring over a year now and has never been a problem, ordered the wrong size initially and Astari were very helpful in correcting my mistake, delivery was incredibly fast, communication has always been great and I wouldn’t hesitate to recommend Astari wearables!
14 April 2026
Unprompted review
Reply from Astari Wearables
Hi Lee,
Thank you so much for this, it really means a lot to our team. We are thrilled to hear your ring has been working flawlessly for over a year and that we could quickly help sort out the sizing for you. That is exactly the kind of experience we aim to provide.
Feedback like this genuinely helps us grow as a company and continue improving both our products and customer support.
Thanks again for taking the time to leave this review.
Wishing you a great day ahead,
Best regards,
Vincent
Excellent customer service
Excellent customer service. I chose the wrong size ring. Customer service was fantastic. Ordered correct size and sent the original order back, refunded within days.
Used the ring several times without issue. Easy to setup.
10 April 2026
Unprompted review
Reply from Astari Wearables
Hi Russel,
Thank you so much for your kind words, we really appreciate you sharing your experience.
We’re really glad the resizing process went smoothly and that you’re now enjoying the ring without any issues. It’s great to hear the setup was simple and everything is working as it should.
Feedback like this truly helps us grow as a company and continue improving both our products and service.
Thanks again for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
Great Ring
Great Ring. Love watching peoples faces when I pay with it. They are so shocked. Easy to use and set up. Looks good too!!
11 April 2026
Unprompted review
Reply from Astari Wearables
Hi Lannet & Andy,
Thank you so much for your kind words, we really appreciate it. Those checkout reactions are definitely one of the best parts and never get old.
Feedback like this genuinely helps us grow as a company and keep improving both the product and overall experience.
Thanks for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
Truly worth buying it
Truly worth buying it. Had a few issues with Curve App with ID approval, I've informed Astari regarding the same and had a Great Customer Support by Vincent, an efficient, prompt and excellent services offered and all sorted now. A very Happy Customer.
17 March 2026
Unprompted review
Reply from Astari Wearables
Hi Jai,
Thank you so much for your kind words, it really means a lot to us. We are delighted to hear everything got sorted and that you had such a positive experience with Vincent. Feedback like this genuinely helps us grow as a company and continue delivering the level of service we aim for.
Thanks again for taking the time to leave a review.
Wishing you a great day ahead,
Best regards
Very bad experience!!
Very bad experience!!!
Astari ring promised to deliver the ring but then it kept getting delayed from December and now is March and I still didn't receive the ring.
When contracting the company they give you the option to a simple "cancel and refund"!
I am extremely disappointed and I do not advise you to buy from them
3 March 2026
Unprompted review
Reply from Astari Wearables
Hi Marios,
Thank you for your feedback, and we’re very sorry for the frustration and disappointment caused by the delays with your order. We completely understand how this experience has felt, especially with the timeline shifting since December.
The delay has been due to production and shipping challenges with our new metal ring collection, which is something we’ve been actively working through over the past months. The latest update is that the shipment is now on its way,, and is currently expected to arrive in week 17. As soon as it reaches our fulfillment center, we will begin dispatching all orders as quickly as possible, in the order they were placed.
We always aim to be transparent, even when the updates aren’t what anyone hopes for, and we’ve tried to keep all customers informed throughout this process. At the same time, we’ve also made sure that anyone who preferred not to wait had the option to cancel and receive a full refund, no questions asked.
That said, we completely understand your disappointment, and we would genuinely appreciate the chance to make this right for you. If you’re still open to receiving your ring, we’re confident it will be worth the wait. Alternatively, we’re more than happy to assist you with a refund immediately.
Please feel free to reach out to us at support@astariwearables.com so we can personally assist you further.
Thank you again for your patience and honesty, it truly helps us improve.
Best regards,
Jelle
This ring is a game changer
This ring is a game changer. No more holding my phone up to unlock anytime I need to make a payment, or having to remove my hat as my phone don’t recognise me to unlock. Just hole my hand over the payment machine and off I go. Shop keepers faces every time. Brilliant 🤩
Also keeps my phone and wallet safe as no longer need to have it out for anyone to grab! Double bonus for solo travelling as it is your wallet on a finger. So no need taking out your wallet or phone if you want to head on down to the beach and have no one to watch your stuff whilst you go for a dip! Absolutely can’t recommend enough
22 January 2026
Unprompted review
Reply from Astari Wearables
Hi Tom,
This is amazing to read. Thank you so much for sharing this.
We built Astari to make everyday payments feel effortless, and your experience captures that perfectly. No unlocking, no juggling your phone, no pulling out your wallet. Just tap and go. And you are absolutely right, the shopkeeper reactions are always a bonus.
We also love that you mentioned solo travelling and beach days. That extra layer of convenience and peace of mind is exactly what passive NFC wearables are all about. Secure, simple, and always on you.
It truly helps us grow as a company when customers take the time to share experiences like this. We really appreciate your support.
Thanks again for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
Best thing I have purchased
I have had my Payment Ring from Astari for well over a year and never go out without it. It’s quick it’s easy and one of the best things I have purchased. Even on holiday where I can change the currency to the local currency it’s been fantastic
24 February 2026
Unprompted review
Reply from Astari Wearables
Hi Michael,
This is amazing to read, thank you so much for sharing your experience.
Hearing that you have been using your Astari payment ring for over a year and still never leave home without it is exactly what we aim for. Quick, easy, reliable payments, whether you are at home or switching currencies on holiday, that kind of freedom and flexibility is what it is all about.
Comments like yours genuinely help us grow as a company and continue improving what we do. It means a lot to the whole team.
Thanks for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
Poor service and a fake…
Ordered ring in November and was told it will arrive 15th december then got an email saying payment chips are delayed from China so they need to wait for it to arrive then will send out end of Jan, then this changed to end of feb and now its mid march. You shouldn't be taking orders if your product is out of stock. You are mis-selling and misleading customers and should be reported.
23 February 2026
Unprompted review
Reply from Astari Wearables
Hi Manny,
Thank you for your review. I completely understand how frustrating this situation must feel, especially with multiple changes to the expected shipping timeline.
You are absolutely right that repeated delays are disappointing. The issue you experienced was caused by production delays with our NFC payment chips from our manufacturing partner. As a small but fast growing company operating in the financial technology space, we rely on specialised suppliers for secure payment components. When those components are delayed, it unfortunately impacts our delivery timelines.
I do want to clarify that this was never an attempt to mislead anyone. The rings are real, certified passive NFC payment devices, but we clearly fell short in meeting the originally communicated timelines, and for that we sincerely apologise.
We always offer customers the option to cancel and receive a full refund if the waiting time becomes too long, and we genuinely try to work with every customer to find the best solution, whether that is waiting, switching models, or refunding immediately. We never want anyone to feel stuck.
We are actively working to reduce our dependency on single suppliers and bring more production and logistics into our own control. Growth allows us to do that. Every order and every review helps us strengthen the business so we can prevent situations like this in the future.
If you feel that our transparency and willingness to refund fairly deserve reconsideration, we would truly appreciate you updating your review to reflect that. It makes a real difference for a small company that is working hard to improve.
We also hope that in the future you might consider giving us another chance, so we can show you the product experience we are striving to deliver consistently.
Best regards,
Jelle
Fabulous rings and excellent service
If I could give more than 5* to Astari I would. The Astari team and the rings are amazing. I’ve brought multiple rings now and the service every time has been faultless. Highly recommend you won’t be disappointed. Big thanks to Vincent and Mike 👍👍
24 January 2026
Unprompted review
Reply from Astari Wearables
Hi Vanessa,
Thank you so much for the incredible feedback. That truly means a lot to us.
Hearing that you have purchased multiple rings and had a faultless experience each time is exactly what we strive for. We work hard to make sure both the product quality and the customer service live up to expectations, so knowing you feel this way really helps us grow as a company.
I will also make sure Mike sees your kind words.
Thanks for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
This is a great piece of innovation
This is a great piece of innovation. Being over 65 I struggled to set it up, but my 20 year old relative did it in 5 minutes 👍 This is so cool when making purchases, most people have not seen one before. Communication regarding purchases etc is very good. What next, microchip in your fingers!!!!!!
15 February 2026
Unprompted review
Reply from Astari Wearables
Hi Stuart,
Thank you very much for your lovely feedback. We’re so pleased to hear that you’re enjoying your Astari wearable and that it’s been such a conversation starter when making purchases.
We appreciate your honesty about the setup experience as well. New technology can sometimes take a little getting used to, so we’re glad you had a helping hand and that everything was up and running in no time.
Feedback like yours truly helps us grow as a company and continue refining both our products and the support we provide. It means a great deal to our team.
Thanks again for taking the time to leave feedback.
Wishing you a great day ahead,
Best regards,
Vincent
Ordered ring first didn’t have ring…
Ordered ring first didn’t have ring size then no micro chips from china then delay as Chinese new year nearly two months later still nothing asked for refund no problem there . But shouldn’t take an orders until they can provide the product!
1 February 2026
Unprompted review
Reply from Astari Wearables
Hi Kelven,
Thank you for taking the time to leave a review. We truly appreciate the feedback, and we are glad to hear that your refund process went smoothly in the end.
We completely understand how frustrating it can be when things do not feel seamless. As a small but fast growing company operating in the financial technology space, we rely on larger banking and payment partners to make our product possible. While we always do our best to shield our customers from that complexity, occasionally delays or complications can arise that are outside of our direct control. For that, we sincerely apologise.
Please know that every order and every review helps us grow. The more we grow, the more we are able to bring processes in house, improve the customer journey, and reduce our dependency on third parties. That is something we are working very hard toward every single day.
If you feel that the way we handled your refund and communication deserves reconsideration, we would be incredibly grateful if you might consider updating your review to reflect that. Even a small adjustment makes a meaningful difference for a small business like ours.
We also truly hope to see you back in the future, so we can show you how good the product can be when everything runs as intended. We are working hard to get the very best experience out of every single ring, and we would love the opportunity to demonstrate that to you.
Wishing you all the best,
Best regards,
Jelle
GREAT WAY to MAKE PAYMENTS
the payment ring arrived promptly. set up was simple, connected the ring to the app and connected my curve payment card to the app.
purchases when using the ring with payment terminals work well. follow the advice from astari on where to place your hand on the terminal, it ensures a good nfc connection.
I can confirm the payment ring works well even when you don't have your phone with you.
thank you astari.
11 February 2026
Unprompted review
Reply from Astari Wearables
Hi Kevin,
We really appreciate you taking the time to share your experience. It's great to hear the ring arrived promptly, setup was smooth, and it's working well with your Curve card.
Feedback like yours genuinely helps us grow as a company. It also helps others see just how seamless and convenient the Astari ring can be. Especially when you don’t even need your phone to make a payment.
Thanks again for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
Would absolutely recommend!
Great quality ring, ceramic so it doesn't scratch like steel and titanium rings I have had in the past. The payment functionality is awesome and lots of people comment on it, but it is incredibly convenient and never requires you to tap twice or anything.
There was an issue with the shipping, but the customer service responded swiftly and helpfully and ensured I got it in good time. A friend asked me where they can get a payment ring and although I had researched other brands, I immediately recommended astari wearables. 11/10.
25 January 2026
Unprompted review
Reply from Astari Wearables
Hi Riley,
Thanks so much for the amazing feedback. We’re thrilled to hear you’re loving your ceramic ring and that it’s been holding up better than others you've tried. It’s great to know the payment feature has been smooth and reliable, and those curious reactions are always a bonus!
We also appreciate you highlighting our customer service. Getting your order to you quickly, even after a hiccup, is exactly the kind of experience we aim to deliver. Hearing that you’d recommend us to friends, and did! It really means a lot.
Support like this genuinely helps us grow as a company.
Thanks again for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
Great for older or arthritic people
I ordered and delivery was fast. I did struggle with the set up as I also had to set up a curve account, but once that was sorted it was up and running, now I wouldn't be without it, love that I dont have to 'fiddle about' to get my card out of my purse. As an 'older person' with arthritis I find this invaluable and would thoroughly recommend it.
1 February 2026
Unprompted review
Reply from Astari Wearables
Thank you so much for sharing this. It’s amazing to hear how much of a difference your Astari ring has made in your day-to-day life. You're absolutely right. It's such a convenient option, especially when it’s harder to manage traditional wallets or purses.
We’re glad to hear you got everything set up, even with the extra Curve step. Your experience is exactly why we designed Astari to make payments smoother, faster, and more accessible.
Sharing stories like yours really helps us grow as a company and lets others know the impact these small changes can make.
Thanks again for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
Superb Customer Services
You can make the best product in the world, but it’s only as good as the customer services, ASTARI Wearables certainly go the extra mile and beyond. A superb company.
6 February 2026
Unprompted review
Reply from Astari Wearables
Thank you so much for your thoughtful message. We're firm believers that great products are only as strong as the support behind them, so it's incredibly rewarding to hear that our customer service made a difference. Feedback like this genuinely helps us grow as a company and stay committed to delivering the best possible experience.
Thanks again for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
Efficient service
Efficient service considering it was over the Christmas period
29 January 2026
Unprompted review
Reply from Astari Wearables
We really appreciate your kind words. It’s great to hear you found our service efficient. Especially over the Christmas period, which can be a busy time for everyone.
Support like yours genuinely helps us grow and continue to improve as a company.
Thanks again for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
Immediate payment without having to…
Immediate payment without having to carry the smartphone with you. The amount paid appears immediately after making the payment.
27 January 2026
Unprompted review
Reply from Astari Wearables
Thanks so much for your comment. You captured one of the key advantages of using Astari. Making quick payments without needing your phone and seeing the confirmation instantly really makes a difference.
Support like yours genuinely helps us grow as a company and motivates us to keep improving.
Thanks again for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.