Had a EICR check done by Assured Electrical Solutions. Sam was sent out to do the report, fantastic service from Sam he was so friendly and knowledgable even answered my questions about non electrica... See more
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Review summary
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Steven Davies did a fantastic job installing our new Ohme Pro EV charger today. He arrived on time, was super professional and friendly from the start. The installation was neat, tidy, and completed... See more
Company replied
Cannot thank Assured Electrical Solutions enough! When my power suddenly went out, they responded incredibly fast and had someone at my door in know time. The electrician was knowledgeable and quickl... See more
Company replied
From the outset our experience was fantastic. Ross arrived early and took us through everything. We were able to decide where things needed to go and were supported with Ross' knowledge throughout. Th... See more
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Company details
Written by the company
We’re an established electrical contractor based in Cardiff & Barry. We specialise in the design, installation and maintenance of all types of electrical systems, from simple domestic work to complex commercial installations so if you’re looking for a reliable and experienced electricians then you’ve come to the right place! As a trusted and highly skilled electricians, our customers tell us we’re the best, and we’re proud to have customers return to us time and time again. We have over 20 years of experience working in domestic homes and commercial buildings, such as shops, factories, industrial units, showrooms and many more. We will put your electrical-related worries behind you fast and make the whole process as easy and stress-free as possible.
Contact info
The Business Centre, Cardiff House, Cardiff Road, CF63 2AW, Barry, United Kingdom
- 01446364014
- info@assuredelectricians.co.uk
- assuredelectricalwales.co.uk
4.8
Excellent
390 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great service prompt to come out to fix…
Great service prompt to come out to fix an issue with had with a socket - worked a solution out quickly and in the most cost effective way. Thanks to Evan the engineer that came out as well as Ewan & Joe in the office.
28 September 2026
Unprompted review
Had a EICR check done by Assured…
Had a EICR check done by Assured Electrical Solutions. Sam was sent out to do the report, fantastic service from Sam he was so friendly and knowledgable even answered my questions about non electrical things. It makes a change to feel comfortable in the house.
Also the team at the call center especially Ryan has been amazing.
26 September 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for the fantastic 5-star review! ⭐⭐⭐⭐⭐
We’re delighted to hear that Sam provided such a friendly, knowledgeable and professional service while carrying out your EICR. 😊⚡ It’s especially lovely to hear that he made you feel comfortable in your own home and took the time to answer all your questions.
We’re also thrilled to hear your kind words about Ryan and our office team. We’ll make sure your brilliant feedback is passed on to everyone involved!
Thank you for choosing Assured Electrical Solutions! 🙌💙
Excellent engineer - Evan
Evan was polite, informative and worked efficiently at my property. Very pleased with the service received.
25 September 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for the fantastic 5-star review! ⭐⭐⭐⭐⭐
We’re delighted to hear that Evan was polite, informative and efficient throughout the work at your property. 😊⚡ It’s fantastic to know you were so pleased with the service you received.
We’ll be sure to pass your brilliant feedback on to Evan. Thank you for choosing Assured Electrical Solutions! 🙌💙
Absolutely fantastic service from…
Absolutely fantastic service from Assured Electrical Solutions!
I honestly couldn’t recommend Ryan and his team highly enough. They recently looked after my father with the installation of his EV charger, and from start to finish they were absolutely brilliant.
Ryan was incredibly helpful, professional and reassuring, taking the time to explain everything clearly and making sure my father was completely comfortable with what was being done. The whole team were friendly, respectful and extremely tidy, and the quality of the work was excellent.
It’s not often you come across a company where you genuinely feel that the customer comes first, but that was certainly the experience we had with Assured Electrical Solutions.
A huge thank you to Ryan and the team for looking after my dad so well. Fantastic company, fantastic service and genuinely great people.
Would have no hesitation whatsoever in recommending Assured Electrical Solutions to anyone looking for electrical work or an EV charger installation. 👏⚡🔌
Thanks again, Ryan and team!
21 September 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for this absolutely fantastic review! ⭐⭐⭐⭐⭐
We’re delighted to hear that Ryan and the team provided such a positive experience for your father with his EV charger installation. 😊⚡🔌🚗
It means a great deal to hear that Ryan took the time to explain everything clearly and made sure your father felt comfortable and reassured throughout. We’re also thrilled you were impressed with the professionalism, friendliness, tidiness and quality of the installation.
We’ll make sure your wonderful feedback is passed on to Ryan and the whole team. Thank you for trusting Assured Electrical Solutions to look after your dad and for such an amazing recommendation! 🙌💙
Arrived on time.
Arrived on time and was clean tidy and efficient. The member of staff was polite and happy to help. Would highly recommend this company
23 September 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for the fantastic 5-star review! ⭐⭐⭐⭐⭐
We’re delighted to hear our electrician arrived on time and provided a clean, tidy and efficient service. 😊⚡ It’s great to know you found them polite, helpful and professional throughout.
Thank you for choosing Assured Electrical Solutions and for highly recommending us! 🙌💙
Competitive quote for EV Charger Replacement
Competitive quote for EV Charger and they really know what they were talking about. Installation was quick, clean and high quality. Install was scheduled much quicker than others I called, and done when they said it was. Hope to use them again.
18 September 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for the fantastic review! ⭐⭐⭐⭐⭐
We’re delighted to hear you were happy with our competitive EV charger quote and the knowledge of our team. 😊⚡🔌🚗 It’s great to know we could arrange the installation quickly and that everything was completed on schedule, cleanly and to a high standard.
Thank you for choosing Assured Electrical Solutions — we’d be delighted to help you again in the future! 🙌💙
My experience with this company was…
My experience with this company was amazing, customer service was really good. Done the job that was needed with no problems. Highly recommend!
10 September 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for the amazing 5-star review! ⭐⭐⭐⭐⭐
We’re delighted to hear you had such a great experience with Assured Electrical Solutions. 😊⚡ It’s fantastic to know our customer service stood out and that the work was completed smoothly with no problems.
Thank you for highly recommending us and for choosing Assured Electrical Solutions! 🙌💙
The job from assured electrics went…
The job from assured electrics went smoothly & there were no problems at all, Evan was brilliant & very tidy, no mess at all . Overall 10/10. Excellent.👍
21 September 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for the fantastic review! ⭐⭐⭐⭐⭐
We’re delighted to hear everything went smoothly and that Evan did such a brilliant job. 😊⚡ It’s great to know he kept everything clean and tidy with no mess left behind.
A 10/10 is fantastic feedback! We’ll be sure to pass your kind words on to Evan. Thank you for choosing Assured Electrical Solutions! 🙌💙
Absolutely amazing team
Absolutely amazing team! I couldn’t recommend Assured Electrical Solutions highly enough.
From start to finish, they kept me informed throughout the whole process and were always incredibly friendly, approachable and professional. Communication was excellent, and it was clear they genuinely cared about providing a great service.
Their pricing was also really honest and transparent, which made such a difference — no surprises, just clear and fair pricing from the outset.
A genuinely great experience from start to finish. I’ll definitely be using them again and wouldn’t hesitate to recommend them to anyone looking for a reliable and trustworthy electrician!
15 September 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for this absolutely amazing review! ⭐⭐⭐⭐⭐
We’re delighted to hear you had such a positive experience with the whole Assured Electrical Solutions team. 😊⚡ It’s fantastic to know our communication, friendly service and professionalism stood out from start to finish.
We’re especially pleased you appreciated our clear and transparent pricing — making sure customers understand the costs from the outset is really important to us. 🙌
Thank you for your trust, recommendation and kind words. We’ll be delighted to help you again whenever you need us! 💙
Great service from Evan Coombs.
Great service from Evan Coombs.
Very friendly, polite and very tidy job.
Will certainly use this firm again.
15 September 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for the fantastic 5-star review! ⭐⭐⭐⭐⭐
We’re delighted to hear that Evan Coombs provided such a great service and that you found him friendly, polite and professional. 😊⚡ It’s brilliant to know you were so pleased with the quality and tidiness of his work.
We’ll be sure to pass your lovely feedback on to Evan. We look forward to helping you again in the future! 🙌💙
Evan was absolutely fantastic
Evan was absolutely fantastic - polite, friendly and couldn’t be more helpful. Excellent work quality and left everything impeccably tidy. Superb.
15 September 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for the fantastic 5-star review! ⭐⭐⭐⭐⭐
We’re delighted to hear that Evan was polite, friendly and incredibly helpful throughout. 😊⚡ It’s brilliant to know you were so impressed with the quality of his work and that he left everything impeccably clean and tidy afterwards.
We’ll be sure to pass your superb feedback on to Evan. Thank you for choosing Assured Electrical Solutions! 🙌💙
He knew exactly what he was doing
He knew exactly what he was doing and how to correct the issue. Very reliable. Would use again.
15 September 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for the fantastic 5-star review! ⭐⭐⭐⭐⭐
We’re delighted to hear our electrician quickly understood the issue and knew exactly what was needed to put it right. 😊⚡ It’s great to know you found the service reliable and would choose us again.
Thank you for choosing Assured Electrical Solutions! 🙌💙
Everyone at assured was lovely to deal…
Everyone at assured was lovely to deal with. Easy to get an appointment. They were punctual and professional. Will definitely use them in the future!
14 September 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for the fantastic review! ⭐⭐⭐⭐⭐
We’re delighted to hear that everyone at Assured was lovely to deal with and that you found the whole process easy, punctual and professional. 😊⚡
It’s fantastic to hear that you’ll choose us again in the future. Thank you for choosing Assured Electrical Solutions and for your lovely feedback! 🙌💙
Wouldn’t use them again they take your…
Wouldn’t use them again they take your money before they do a job and when your not happy with the work that they have done they aren’t really that bothered the manager Ryan is very rude and smug and I wouldn’t deal with a company like this again you are better off going to a smaller firm who cares about their reputation and pleasing the customer, very poor service from assured electrical solutions
11 September 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your feedback. We’re sorry to hear that you feel disappointed with your experience.
We would like to clarify that our payment process is explained and agreed before an appointment is confirmed, and customers are made aware of the charges before any work proceeds.
We also take concerns regarding completed work seriously and have processes in place to review any issues raised with us. We are therefore disappointed to hear that you felt we were not interested in resolving your concerns.
We’re also sorry that you were unhappy with your conversation with Ryan. It is never our intention for a customer to feel that a member of our team has been rude or dismissive, and we will review the communication internally.
We value our reputation and customer satisfaction greatly, and we remain happy to review any specific concerns regarding the work carried out if you contact our office with your job details.
Kind regards,
Assured Electrical Solutions
Great service provided
Evan provided a great service, arrived very promptly and worked efficiently. Would definitely recommend based on today's experience.
11 September 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for the fantastic review! ⭐⭐⭐⭐⭐
We’re delighted to hear that Evan provided such a great service, arriving promptly and completing the work efficiently and professionally. 😊⚡
We’ll be sure to pass your brilliant feedback on to Evan. Thank you for choosing Assured Electrical Solutions and for recommending us! 🙌💙
Fantastic company from quote to…
Fantastic company from quote to completion of job. So easy to have a quote, it was booked in promptly and literally the job was completed the following day.
Leon did such a good job so professional and tidied up afterwards.
Will definitely use again if I need an electrician.
8 September 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for the fantastic review! ⭐⭐⭐⭐⭐
We’re delighted to hear that everything was so easy and efficient, from receiving your quote and booking the appointment through to having the work completed the very next day. 😊⚡
It’s brilliant to hear that Leon did such a professional job and left everything clean and tidy afterwards. We’ll make sure your lovely feedback is passed on to him!
Thank you for choosing Assured Electrical Solutions — we’ll be very happy to help again whenever you need an electrician! 🙌💙
Don't use their services, please!
Please, please do not use The Assured Electrical Services.
We had a new white meter installed by an electricity company. After the engineer left I tried to use our oven and it was causing a trip in the whole electric system. So the company asked us to pay for an professional engineer to sort out the problem and we would be refunded for the service. We contacted the Assured Electrical Solutions and they give us a quote of £214,80. We told them exactly what was the fault. My husband sent photos of the white box and they said they would send us an engineer. So, they asked for the payment in advance saying that the engineer was going to come at 2:00pm but we would receive a phone call before he comes. The engineer didn't show up and no phone call came, so my husband contacted them again. I started talking to them through WhatsApp and at first they said the engineer was doing another job and when he was finished there, he was coming to our house. So, I told them to do not come as I'm not longer interested in them to do the service for us. Very quick I got a message from them saying that the engineer was on his way. He phoned me and I didn't get his call but he knocked my door. My husband asked for his ID he said he hadn't one. No even his name Richard, he hadn't said if my husband hadn't insisted. He hadn't any toolbox or nothing. He looked to the white box and them he got more interested in the electric system box. He started checking the voltage of the electric box and he said he couldn't touch the white box. I asked him about the oven, if he'd done something in the oven while I was in my leaving room. He said no. The guy had not a clue about electricity, he was there only to pretend he was an engineer. He didn't do absolutely nothing, he then notified his company that the job was done and we received a message of completion of the job, but with no right to reply. My husband asked him for the Invoice they said they would provide, but he denied. So, we feel we were deceived, they sounds more like a group of people working to make easy money and abusing of the good faith of who needs help with electricity, which is quite expensive costs. They are spam, money diggers!
3 September 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you for your feedback. We are sorry to hear that you were unhappy with your experience, however we do need to clarify a number of points raised in your review.
Our engineer attended your property as arranged and carried out electrical testing to investigate the reported tripping fault. An electrician cannot simply assume the cause of an electrical fault based on a description or photographs; appropriate checks must be undertaken to establish where the fault originates and, importantly, that it is safe to proceed.
The suggestion that our engineer was “pretending” to be an electrician or had “not a clue about electricity” is completely incorrect. Our engineers are qualified professionals, and checking the electrical installation and protective devices forms a legitimate part of diagnosing a tripping fault.
We also cannot interfere with or carry out work on equipment belonging to the electricity network operator or energy supplier where we are not authorised to do so. This does not mean that no investigation was undertaken.
We appreciate that you were unhappy with the timing of the appointment and understand the frustration this caused. However, we do not accept the characterisation of our company as a “scam” or that we attend properties simply to take customers' money. Assured Electrical Solutions is an established electrical contractor carrying out electrical work for customers every day.
If you would like us to formally review the attendance, testing undertaken and the circumstances surrounding your booking, please contact our office with your job details and we will be happy to investigate this through our complaints procedure.
Kind regards,
Assured Electrical Solutions
Just had Leon fit our Ring Doorbell
Just had Leon fit our Ring Doorbell. Absolutely first class electrician. The installation was a tricky one but he never once complained. He was friendly/smiley amazing. Beautiful job. Use these guys folks. 1000% Happy
2 September 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for the amazing review! ⭐⭐⭐⭐⭐
We’re delighted to hear that Leon did such a fantastic job fitting your Ring Doorbell, especially with it being a tricky installation. 😊⚡🔔
It’s brilliant to hear how friendly and professional he was throughout, and that you’re 1000% happy with the finished job! We’ll make sure your fantastic feedback is passed on to Leon.
Thank you for choosing Assured Electrical Solutions and for recommending us! 🙌💙
Great work
Great work, easy to communicate with, and would use Evan again
28 August 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for the fantastic 5-star review! ⭐⭐⭐⭐⭐
We’re delighted to hear you were pleased with Evan’s work and found the whole process easy to communicate throughout. 😊⚡
We’ll be sure to pass your great feedback on to Evan, and we’d be more than happy to help again in the future! 🙌💙
Really professional job from Evan
Really professional job, Evan came and went through the works, explained what was needed, outline safety and what to do before returning to do the next lot of work, and was very helpful in explaining his professional recommendation for how to improve the electric in our house both for safety and ease.
Would highly recommend him and look forward to him returning and helping us improve our home further!
27 August 2026
Unprompted review
Reply from Assured Electrical Solutions
Thank you so much for the fantastic 5-star review! ⭐⭐⭐⭐⭐
We’re delighted to hear Evan provided such a professional and thorough service. 😊⚡ It’s great to know he took the time to explain the work required, the safety considerations and his recommendations for improving the electrics in your home.
We’ll make sure your brilliant feedback is passed on to Evan, and we look forward to helping you with the next stage of the work. 🙌
Thank you for highly recommending Assured Electrical Solutions! 💙
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