Assistbill Reviews 102

TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, most reviewers were let down by their experience overall. Many people reported unexpected charges, often for £40.56, appearing on their bank statements, leading some to cancel their cards and query the transactions. Customers frequently mentioned that these charges were unexpected, as they had no knowledge of subscribing to any service from this company. The website was often described as uninformative, and many felt there was a lack of clarity regarding the purpose of providing card details, such as when paying for legitimate services like parking or food. The minority of people were dissatisfied with the difficulty in cancelling subscriptions, with some noting that even after attempting to cancel, payments continued to be processed. Some reviewers also highlighted issues with the company's pricing model, where an initial £0.00 charge for verification or a short free trial quickly escalated to recurring monthly fees without clear consent.

What people talk about most

Payment

Customers report issues with payment processing, frequently citing unexpected charges. Many customers... See more

Website

Clients share negative opinions on the website. Many reviewers report being redirected to the website through... See more

Subscription

Reviewers express significant frustration and dissatisfaction regarding subscriptions. Many customers report... See more

Cancellation

Consumers find cancellation to be a frustrating experience. Many reviewers report having to cancel their bank... See more

Price

Reviewers highlight negative aspects of price, consistently expressing frustration over unexpected charges.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Directed to this website through my QR code reader so thought I was paying for Weatherspoons breakfast at Heathrow. Aborted as soon as I realised it was not Weatherspoons but a streaming s Website b... See more

Rated 1 out of 5 stars

Absolute scum who are the lowest of the low. AI generated website as devoid of meaningful content as these people are of value to humanity. Maybe they should have tried paying attention at school (alt... See more

Rated 1 out of 5 stars

Disgusting non-existent company. After authorizing a 0.00 Google play app with no ties to this company... for some reason my info was then used by whoever this Assistbill lot are to "subscribe" and... See more

Rated 1 out of 5 stars

Assistbill com is a scam Never heard of them until a message from my bank to say they'd tried to take 2 payments on my debit card. Bank stopped them changed my card. Apparently this " company "... See more


1.3

Bad

TrustScore 1.5 out of 5

102 reviews

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Rated 1 out of 5 stars

fraud

fraud
I have no idea how this company got my details, but they fraudulently took £40.62 from my bank account at 3:00 a.m. in the UK. I have had to cancel my cards and order a new one.

30 July 2025
Unprompted review
Rated 1 out of 5 stars

Credit card SCAM

Credit card company phoned to ask if I had made transaction today for £40-56. I DEFINITELY HAD NOT.
Credit card company picked it up as a potential scam which it was.

27 July 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Like all the other reviewers, i got scammed while ordering in a restaurant . Was debited for 48.95. Is you read this: unsuncribe on their website and block your creditcard

7 July 2025
Unprompted review
Rated 1 out of 5 stars

QR OTP scam

QR OTP code hijacked me in haven while trying to order via QR code. Santander blocked a £40 payment and unsubscribed me from these scammers and ordered a new card.

22 July 2025
Unprompted review
Rated 1 out of 5 stars

a completely fraudulent company

This a completely fraudulent operation. They hijack QR codes so that you think you're paying for something legitimate but in fact you have been redirected. They will then try to take increasingly large sums from your account. Fortunately my bank was on the ball and the transaction was blocked. Needed a new card and PIN.

20 July 2025
Unprompted review
Rated 1 out of 5 stars

This is a scamming company

This is a scamming company! Be wary of using ApplePay as they can charge the card in your Apple Wallet. I was charged £40.56 and have blocked them from taking another payment and advised the company I was buying goods from. ASSIST BILL IS A SCAM AND WILL CRIMINALLY REMOVE MONEY FROM YOUR ACCOUNT.

13 July 2025
Unprompted review
Rated 1 out of 5 stars

Toal scam

I was trying to pay for two bus tickets from a QR code whilst on holiday in Budapest. The site must have directed me to assist bill. As you may appreciate being in another country and trying to sort out payment whilst standing on a moving bus that I didnt realise and was still of the impression that I was paying for bus tickets. Didn't know payment had gone to assist bill until I checked my credit card details. So I take some responsibility but see this redirection as a total scam. You think you are entering details to pay for one thing but redirected to their site. The only positive was that it looks like I got the bus ride fo free. Unless the fine is in the post from the Hungarian authorities. I have contacted my Credit Card company to instruct them not to make any further payments to assist bill.

13 July 2025
Unprompted review
Rated 1 out of 5 stars

QR code reader scam

Directed to this website through my QR code reader so thought I was paying for Weatherspoons breakfast at Heathrow. Aborted as soon as I realised it was not Weatherspoons but a streaming s
Website but had already input my card details. Luckily my bank flagged a suspicious transaction for attempted 40.56 debit by this site. Spoke to their fraud department who also said another attempt to debit over 2000 was made ... my account doesn't even hold that amount! Card cancelled for a new one. Be careful when you enter card details especially on QR code reader, may have clicked on the wrong link.

15 July 2025
Unprompted review
Rated 1 out of 5 stars

What's going on?

I was downloading the U channel on my bedroom TV - I have it on the main one. I clicked the barcode on the screen and it took me to the registration page, then asked for my card details. I know U is supposed to be free but I thought praps they had premium content for which they charged, that at some point I might want to use.. I later received an email saying I had 3 day trial and then it would be £40.00 a month! I emailed them and they confirmed I had cancelled within the period but will still be contacting my card company. And mine is an android device so it can't only be something to do with Apple Pay. Ive emailed support at u and they confirmed they would never ask for payment details. How can this happen?!!

15 July 2025
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM- Assistbill.com

TOTAL SCAM-I noticed an email from two days ago saying that they were going to take the £40.56 from the account after the three days for free trial. I checked out the website and it’s literally only one page that doesn’t tell you anything about what they do. I’ve got straight in touch with my bank at 11:30 pm ( last night) who searched for any pending payment and there wasn’t anything. I requested my bank to stop any future payments to this company. Just after 12 o’clock midnight today my bank declined a payment request. Looking back it does look as though it’s something to do with Apple Pay some how.

14 July 2025
Unprompted review
Rated 1 out of 5 stars

TOTAL SCAM

TOTAL SCAM
The QR code was advertised as a CitiPark car park app. I even ran my finger around the edges of the code just to make sure it wasn't a vinyl sticker over the top of the "real" one. Nope. I did think it was odd that the payment part came up in EUROs and when it came up with all sorts of discounts for games, cinema and other junk, I backed out of it.
I Googled the company and it gives you a free trial for ONE DAY. Fortunately, no money was ring fenced on my credit card, but I went in and cancelled the subscription and printed off the successful submission. I have also received an email confirmation.

13 July 2025
Unprompted review
Rated 1 out of 5 stars

£40.56 transaction pending

I noticed a transaction in my pending payments on my Halifax banking app. ASSISTBILL.COM WEYBRIDGEGB for £40.56. After doing some research I came across the reviews here - a lot with the mysterious £40.56 taken from their bank accounts. I contacted Halifax fraud dept and they traced it back to an Apple Account 'transaction' that I apparently did online at 8:28pm on 7th July. I know it wasn't me. The bank refunded me the money and will contact the company for an explanation. My bank card has been cancelled and I am expecting a new card in a few days.

12 July 2025
Unprompted review
Rated 1 out of 5 stars

I approved £0

I approved £0, the next day they tried to take £40.56 twice but Santander declined them and alerted me. I went on the Assistbill website and cancelled the subscription I didn't know I had!

7 July 2025
Unprompted review
Rated 1 out of 5 stars

Report to Action Fraud

Agree with others this seems an absolute scam and criminal activity. I will be reporting this to the Action Fraud on my return to the UK.
I was booking a visitor attraction in The Netherlands (cost 12 Euros) and was asked to confirm my card with £0 which I did and then cancelled the transaction. A couple of days later my bank declined 2 payments to assistbill.com both for £40.56. Well done to Monzo Bank for declining these payments. assistbill.com, watch out hopefully law enforcement will be getting involved.

28 June 2025
Unprompted review
Rated 1 out of 5 stars

Assist Bill . Com

They are scammers. The bank contacted me . I had to get my card blocked . I am 99% sure they took the details from Sky when Sky made it so difficult for me to cancel my payments 2 weeks ago. Thank fully the bank have not allowed any payments, Get a new bank card

29 June 2025
Unprompted review
Rated 1 out of 5 stars

Drop Off Heathrow Parking SCAM

The website lures people by pretending to deal with £6.00 drop off charge - Heathrow Airport Drop-Off Zones and Charges' and inviting them to 'Activate your account in 2 steps.' But this link requires you to put in details of your credit/debit card. It then sends an email, 'An all-in-one digital media service that offers users unlimited access to a huge catalogue of games, movies, education and fitness content. Online Hub Max, where entertainment never ends. If you do not wish to be a member, you need to cancel this trial promotion before the end of the free period. You will not be billed for the trial, however once the 3 days free trial ends, it will be converted to a paid membership automatically renewed monthly at £40.56. Closing this mail is not enough to stop the active subscription and the renewal at the end of the free trial period.' There is no link to paying £6.00 Drop Off charge. BEWARE.
I rang my Bank and cancelled my card before any payments are taken.
Please keep away from 'Heathrow Airport Drop-Off Zones and Charges and 'Activate your account in 2 steps.' I paid £6.00 drop off charge via APCOA Parking operating on the behalf of Heathrow Airport Limited. This requires you to put in your car registration details etc. Very simple to pay and you get an instant email confirming the payment.

24 June 2025
Unprompted review
Rated 1 out of 5 stars

They are scammers

They are scammers, registered with them for WiFi at Parkdean Caravan Park in Looe. The WiFi should have been free but they tried to charge me £40.56, luckily Natwest fraud team stopped the payment and are blocking this company.
I will be contacting Parkdean to let them know what is going on.

20 June 2025
Unprompted review
Rated 1 out of 5 stars

Forget about them

Forget about them. charged me £0 to get in a site then charged me £40.67, 2 days later, luckily my bank where on it, and I've got them blocked,, Utter Scammers

17 June 2025
Unprompted review

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