Assistbill Reviews 102

TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, most reviewers were let down by their experience overall. Many people reported unexpected charges, often for £40.56, appearing on their bank statements, leading some to cancel their cards and query the transactions. Customers frequently mentioned that these charges were unexpected, as they had no knowledge of subscribing to any service from this company. The website was often described as uninformative, and many felt there was a lack of clarity regarding the purpose of providing card details, such as when paying for legitimate services like parking or food. The minority of people were dissatisfied with the difficulty in cancelling subscriptions, with some noting that even after attempting to cancel, payments continued to be processed. Some reviewers also highlighted issues with the company's pricing model, where an initial £0.00 charge for verification or a short free trial quickly escalated to recurring monthly fees without clear consent.

What people talk about most

Payment

Customers report issues with payment processing, frequently citing unexpected charges. Many customers... See more

Website

Clients share negative opinions on the website. Many reviewers report being redirected to the website through... See more

Subscription

Reviewers express significant frustration and dissatisfaction regarding subscriptions. Many customers report... See more

Cancellation

Consumers find cancellation to be a frustrating experience. Many reviewers report having to cancel their bank... See more

Price

Reviewers highlight negative aspects of price, consistently expressing frustration over unexpected charges.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Directed to this website through my QR code reader so thought I was paying for Weatherspoons breakfast at Heathrow. Aborted as soon as I realised it was not Weatherspoons but a streaming s Website b... See more

Rated 1 out of 5 stars

Absolute scum who are the lowest of the low. AI generated website as devoid of meaningful content as these people are of value to humanity. Maybe they should have tried paying attention at school (alt... See more

Rated 1 out of 5 stars

Disgusting non-existent company. After authorizing a 0.00 Google play app with no ties to this company... for some reason my info was then used by whoever this Assistbill lot are to "subscribe" and... See more

Rated 1 out of 5 stars

Assistbill com is a scam Never heard of them until a message from my bank to say they'd tried to take 2 payments on my debit card. Bank stopped them changed my card. Apparently this " company "... See more


1.3

Bad

TrustScore 1.5 out of 5

102 reviews

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Rated 1 out of 5 stars

assistbill are criminals

total scam tuck £49 out of my account bank cant get it back scum bags im still fuming cant do nothing about it ive got too keep my card locked at all times unless im spending money just want too let everyone be aware these people are rats

4 August 2025
Unprompted review
Rated 1 out of 5 stars

Daylight Robbery

Saw a payment for Billassist on my credit card, no idea what this was for, called my bank, they said I had approved the payment, I definitely did not,the day they said it happened i was o a clinic getting an iron infusion. Couldn't get a refund but bank said can stop any future payments, I cancelled my credit card, now I have to go through the rigmarole of reregisteting a new card when I shop online. This kinds of fraud are happening too often.

11 August 2025
Unprompted review
Rated 1 out of 5 stars

Disgusting non-existent fraud company

Disgusting non-existent company. After authorizing a 0.00 Google play app with no ties to this company... for some reason my info was then used by whoever this Assistbill lot are to "subscribe" and rob me of 40.56!!! Their website is an AI generated nothingness with no service and only existence is to clone Google pay cards into their system onto a rolling "un-agreed" contract.

My bank refuses to admit this is fraud and I'm unable to get my money back. There HAS to be something we can do about it!!!

9 August 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS!!!!!

SCAMMERS!!!!!! I used a QR code from an air fryer I had bought. I got a message asking to approve a payment of 00.00. Stupidly I clicked on it and and a few days later they took 45.60 out of my account. I contacted them and they did sort it out. Seriously unimpressed with such underhand and dishonest tactics.

7 August 2025
Unprompted review
Rated 1 out of 5 stars

How do these people sleep at night?

Absolute scum who are the lowest of the low. AI generated website as devoid of meaningful content as these people are of value to humanity. Maybe they should have tried paying attention at school (although I suspect they do not have enough brain cells between the lot them so they could actually do something worthwhile with their useless lives rather than stealing other’s hard earned money.unfortunately my bank initially refused my fraud complaint against them but now seems to have cancelled the payment.

4 August 2025
Unprompted review
Rated 1 out of 5 stars

It's a complete SCAM

It's a complete SCAM. Normally one would read the reviews before buying the product. This is impossible with assistbill.com as in common with 99% of reviewers I had no knowledge that I was buying into this subscription. I had never heard of this business. I was looking on the web for something completely different. Next thing I know my bank statement showed a charge of £40.56
They have now agreed to cancel my "subscription" but refuse to refund the £40.56 saying, "...due to the usage of the service during the subscription period, we are unable to issue a refund in this case".
I have NOT had any use in this period. All I have done from day One is to tell them frequently that I had absolutely no knowledge of this business until the charge appeared on my bank statement. It's a scam!

30 July 2025
Unprompted review
Rated 1 out of 5 stars

Me too

Me too! £40.66. Good old First Direct stopped payment and barred future ones. They’re a bit thick to try the same amount each time..

6 August 2025
Unprompted review
Rated 1 out of 5 stars

assist bill scam

trying to contact my insurance company through their app and what i thought was them popped up , realised it wasnt so closed it , next thing i know a payment had come out for subscription , the bank refused toi do anything as they said i had done it from ip address.......... cancelled future payments but not got money back

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Assistbill com is a scam Never heard…

Assistbill com is a scam Never heard of them until a message from my bank to say they'd tried to take 2 payments on my debit card. Bank stopped them changed my card. Apparently this " company " supposedly offer something free and you only pay postage and then they've got your card details and start taking moneyy but I NEVER fall for that so how they got my card number I've no idea. Anyway sorted!

4 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Was trying to install Lidl+ and got this instead. free introductory package before the paid subscription starts. No direct way to cancel the subscription. You have to contact support and request cancellation. Thankfully, cancelled my card when I suspected I had been scammed

4 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam.... never heard of them

Tried to take an amount of £40.56 from my account. Never heard of them and like many comments, think it was through a QR code from a fridge-freezer of all things!!!
They've tried 3 times in a week now, fortunately my bank has blocked them each time and alerted me.

28 July 2025
Unprompted review
Rated 1 out of 5 stars

FRAUD

Fraudulent company no idea who they are but have managed to take a £40.56 out of my account. Who are these people 😡😡😡

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent

Fraudulent! Thankfully my bank has blocked my card & notified me! I have no idea who this company is or why they tried to take £40.56 out of my bank account!

31 July 2025
Unprompted review
Rated 1 out of 5 stars

Report this fraud to your bank - It's not a service, just a scam.

Make sure you contact your bank and report this as fraud so you can get refunded and make sure that your bank block any future transactions to them (it might require them to send you a new card)

A quick look at their incredibly generic Ai website is all you need to know, it's all rubbish waffle. The only thing they do is scam people out of money, usually on QR codes that at first look genuine, but then try and get you to sign up to their "free service" at £0.00 (3 day trial) and then automatically charge you £49 per month even if you "cancel" your membership.

Sadly lots of people are falling for this.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Twice I have put a qr code reader on

Twice I have put a qr code reader on. One for a children's car at Livingston centre for my great granddaughter. Then got an email saying thank you for your membership. We will take £40.56 off you. So cancelled that. Then was making an account to a restaurant and qr code came up. The same happened. Lucky the bank blocked card. Had to get new one. Do not qr reader code as these people seem to intercept it and scam you!!!

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Assist Bill.com One big scam

Assist Bill.com One big scam, found on my Halifax statement this morning a pending payment of £40.56. Called fraud squad who immediately cancelled my bank card and told me I was one of several people to be a victim of fraud. It’s not a nice feeling I was extremely upset to say the least.

31 July 2025
Unprompted review
Rated 1 out of 5 stars

Assist bill is fraudulent

Assist bill is fraudulent. I was trying to rate Cosmo "eat everything " at Bournemouth, through a QR code given to me by one of their staff members when I was redirected to a site that requested to debit £0.00 for card verification. Unfortunately, being unaware of the potential danger, I consented. But within me, I felt something was not right and I blocked any more transaction from there on my bank app, only to see double declined £40.56 debit transaction due to the blocking I made. What is the debit for??? Still a question that needs answers. This is fraud!!! Beware out there everyone.

29 July 2025
Unprompted review

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