Aspire Fencing Reviews 56

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Danny and Jacob completed fencing for my neighbour, extremely friendly, knowledgeable and did a lovely job, no need to disturb my wall which was at the edgeof the fencing. Didn't take them long either... See more

Rated 5 out of 5 stars

ASPIRE HAVE JUST COMPLETED A JOB AT OUR PREMISES.2 SEPERATE LENGTHS OF FENCING APPROX 17M LONG EACH, DONE IN 2 DAYS.THE RESULTS LOOKS REALLY GOOD.THEY WERE VERY EFFICIENT AND PROFESSIONAL.THEIR STAND... See more

Rated 5 out of 5 stars

We had a damaged concrete post and damage to the concrete panels next to it. Aspire fencing removed the old post and panels and put in new ones. There was a concern that removing the old post might da... See more

Rated 4 out of 5 stars

The company turned up when promised which is always a good start. The job was completed quickly and efficiently. However , we subsequently noticed that noticed that the gate did not exactly meet our s... See more

Company details

  1. Shed Builder
  2. Fence Contractor

Written by the company

Aspire Fencing manufacture wooden fence panels, garden gates, sheds, and summerhouses. We deliver and install within a 20 mile radius of Wigan.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

56 reviews

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Rated 5 out of 5 stars

New gate

Great speedy service with excellent work carried out. Communication was excellent and would definitely used them again

8 November 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Love the summerhouse, everything was done to a high standard and efficiently. We also received a courtesy message the next day to check everything was okay. Nothing has been too much trouble, great service!

14 October 2021
Unprompted review
Rated 5 out of 5 stars

New post and concrete panels installed well

We had a damaged concrete post and damage to the concrete panels next to it. Aspire fencing removed the old post and panels and put in new ones. There was a concern that removing the old post might damage the neighbor's patio, but the two fitters, Phil and Andy, got the old post out and the new one in perfectly. A very profeshional job, thanks Aspire Fencing, Phil and Andy.

4 October 2021
Unprompted review
Rated 5 out of 5 stars

Great job done …

Great job done Andy and Nathan completed the job brilliantly made a new gate in the garden,fitted gate and fencing throughout the awful weather
Very pleased job well done .

29 September 2021
Unprompted review
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Reply from Aspire Fencing

Thanks for leaving a review.

Rated 5 out of 5 stars

Excellent !

Great job by the whole team. From Paul pricing up (and giving best price), quoted start date and they arrived promptly as planned. Nathan, Phil &Tom worked solidly for 2 days and completed on time. The boys cleared up and left everything neat & tidy. Thanks guys, a great job well done x

16 September 2021
Unprompted review
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Reply from Aspire Fencing

Thanks for the review

Rated 5 out of 5 stars

Just had my fences replaced this…

Just had my fences replaced this morning. They look fantastic. The 2 guys worked non stop and did a great job, cleared all rubbish away. Perfect
Highly recommended company ⭐️⭐️⭐️⭐️⭐️

3 September 2021
Unprompted review
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Reply from Aspire Fencing

Thanks for leaving a review.

Rated 5 out of 5 stars

Excellent work!

Great fences! Andy and Nathan did an excellent job fitting our fences and gate. Extremely professional and friendly throughout. Highly recommend this business. Love our new fences!!!

8 June 2021
Unprompted review
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Reply from Aspire Fencing

Thanks for taking the time to leave us a review.

Rated 5 out of 5 stars

I never review because I don't have…

I never review because I don't have time but have made time to do this due to the exceptional work. When looking for companies i am savvy. I get quotes and read reviews. There were a couple of 1* reviews but reading the info the people we unfortunate and and shouldn't dis a company with 1* when they didn't have work completed.
SO the price was good compared to what i had been quoted for wayne lap by other companies. The workmanship is outstanding the gate was built on site for best fit. The team Nathan and Andy were friendly and discussed the job with me throughout the day. They were a fun double act. What made me write this review they went above and beyond to make sure the job was perfect. I would have had to get somebody else in to do some additional work to make it good for an additional cost. The guys did this without me asking. Thats excellent customer service!
I would highly recommend this company and i am a perfectionist! Thank you Aspire fencing will be in touch for future work in the future for friends and family.  #Nathan&Andy#bestteam

1 June 2021
Unprompted review
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Reply from Aspire Fencing

Thank you for taking your time to leave a lovely review.

Rated 1 out of 5 stars

Absolutely avoid this company!

Absolutely avoid this company!!
Got a quote for all new fencing for the whole of the property, booked it in, told could pay cash or transfer.
Job started a day late, was fine with that as was told two teams would be there to make up for the lost day. No second team turned up but to be fair, the one team were very quick so wasn't a big issue. Once all the fencing had been ripped out and about half way through we were told there weren't enough fence panels to finish the job and that their job sheet only stated 15 panels 6ft when 18 were needed. Rang the owner to be told we would need to pay an extra 500 pounds on top of what we were paying to finish the job and tried to blame us for not saying what needed fencing, despite him telling us at the time we needed 18 fence panels and giving us a quote for this. Not sure how we could possibly have been any clearer and having half a job done would have made no sense as the previous fencing was falling down! A bit like having half a room carpeted. We were only notified after the job had started and all the old fence had been removed so we wouldn't have backed out of the job being completed. Eventually he backed down and agreed to fence all of it AS AGREED. However when the job was finished he demanded cash only (which wasn't agreed before the job) and if we wanted to pay by transfer we had to pay an extra 20%. Obviously a bit of tax dodging going on. When we refused got a little bit threatening, saying he was sending people to my house for the money, despite the fact I had told him I would be at work and had no way of even getting together nearly 3000 in cash. After lots of uncomfortable messaging back and forwards and point blank refusal to pay cash (because the whole thing felt like one big scam) we were aloud to pay a personal bank account only. To be fair, the fence fitters were fine, didn't have a problem with them but the owner/manager is an absolute con artist and would never dream of using this company again or recommending them, the whole ordeal was one big stress!

Edit: absolutely everything I have said is true, as you know I have emails to back up the majority of it. We said we wanted it all done, not to the garage when YOU priced the fencing up (don't blame your team) and the fencing YOU wrote down didn't even reach the garage! My husband never said the money would be ready because as you were told on multiple occasions, there was literally no way to facilitate this and was against our wishes! I think 1 star is generous, I'd rather have given 0!

23 May 2021
Unprompted review
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Reply from Aspire Fencing

Hi Natalie, the 1 star review is very unfair to say the least.
The team priced the job like you know to the garage, however when the team were working you stated that you wanted it going further, which was an extra 4 sections of fencing. Your husband said that if we don't do the extra work then we wouldn't receive a penny and that we would have to rip it all out (over £2000 worth of labour and materials). We really had no choice but to do the extra work free of charge. Then when it came to payment your husband said you'd have the cash ready the following day, to which you then said there was no way of your husband getting the cash out? Absolutely no tax dodging going on from our company and to claim something like that can be extremely damaging to us as a business.
One of the directors offered to come to your property to speak to your husband rather than going round on circles on the telephone. At what point was there any threatening made? That is awful to say, I am honestly baffled to why we recieved the 1 star rating. Work was completed to a high standard, so to say avoid us a business is so sad to see and to call myself a con artist too is honestly so damaging. We are a reputable company with fantastic feedback from our great customers. I strongly disagree with these fabricated claims and ask for you to re read what you have typed as very unfair and misleading to another potential customer.

Rated 1 out of 5 stars

Don't bother if you want anything more than a simple shed!

I originally asked for a quote for a fence in January and after completing part of the job that month they said that the rest couldn't be completed due to poor weather as the garden is on a slope.
New date was agreed for 22nd April, however when they arrived they decided that the work couldn't be done at all.
This is after already reviewing the work for the quote and building part of a fence!
We have removed the old fence in readiness and we're now left with no fence leaving our property open at the rear.
I am absolutely appalled that we have been left for 3 months believing that the agreed work would be completed!
Certainly won't be using them again and will not recommend to anyone! The reply from Aspire fencing is inaccurate. The catio next door had already been erected when he came to price the job . The netting unclips and the fence panels can be removed which had been agreed as a way in. But the men wouldn't do it .

22 April 2021
Unprompted review
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Reply from Aspire Fencing

We take all complaints and expressions of dissatisfaction seriously , asking ourselves how we would feel as customers and also are there key learnings for us as a business.
At the time of visiting this lady and assessing the site for fencing, I took care to discuss the unusual slope of the garden, a cause for concern on that day due to frost snow and ice and also what appeared to be restricted access when viewing the surrounding properties to her garden. This customer clearly told me on site “We will be able to gain access via the neighbours garden” hence a quote was given and the delay in work discussed due to the aforementioned winter weather dangers for injuries for anyone carrying heavy loads and slipping on the steep slope

Upon arrival yesterday at the site with 4 skilled workers, we found a different situation to the one I personally viewed on the day I priced.

First of all there was no access to the garden, one neighbour like this customer had a garage conversion meaning no access through, and secondly the other neighbour had made a change to their garden which had a major impact to our access. They now had a cat cage added to their garden all the way around, restricting totally our access to the garden for our customer.

Unfortunately we were not able to carry the equipment through the customers property due to the size of the equipment and materials and there physically was no other resolution.

I appreciate this customer is frustrated that the work couldn't go ahead but the same applies to us. We allocated 4 workers, as we anticipated the task would not be easy and their time was therefore wasted in addition to the materials.

If there was a way if getting the materials and equipment into the garden the job would have been completed within one day.

I can only suggest to this lady that if and when she contacts an other fencing company she gains agreement first from her neighbours to remove their garden contents to allow full access which I doubt will be agreed.

In summary we are disheartend to receive such a negative and inaccurate review which fails to cover the real reason we had to walk away from the job quite simply due to matters outside of our control.

Edit: in response to the customers edited review, we were told if there were any damages to the cat net we would be liable to pay. Really this should have been removed by the customer or neighbour before the job took place. An unfair reflection and potentially damaging review on the business that we put our blood, sweat and tears into! Feel free to check our fantastic reviews elsewhere.

Rated 5 out of 5 stars

Great service, great product

Excellent service, the fitters were all really nice people; friendly and professional. The new fences look brilliant

19 March 2021
Unprompted review
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Reply from Aspire Fencing

Thanks for taking the time to leave us a review.

Rated 5 out of 5 stars

A great company from the offset

A great company from the offset. Good communication, Prompt quotation. Job was to remove old fence panels, base panels and posts and replace with new. The quality of the panels was superb. A team of 3 came to do the job, they proved informative, efficient and tidy.
Would recommend this company without hesitation.

10 March 2021
Unprompted review
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Reply from Aspire Fencing

Thanks for the review David, we appreciate your time to leave this for us.

Rated 5 out of 5 stars

Excellent fencing company

I have just had a summer house designed and fitted as well as replacing all of the fencing as well as concrete posts in my back garden and a gate fitted. Excellent company, would highly recommend, fantastic job done, polite and courteous staff, good prices, can't thank them enough.

27 January 2021
Unprompted review
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Reply from Aspire Fencing

Thanks Diane for the review. If you ever need anything else in future please let us know.

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