Ask Rose Reviews 

4,874
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 4,842 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the online forms and website to be very user-friendly and straightforward, making the process of filling in information quick and easy. Many appreciated the clear instructions and well-structured questions, which simplified what could otherwise be a daunting task, even for those less familiar with online processes. The overall service was described as efficient, with people noting the accessibility of the forms and the ease of navigation. However, some customers expressed concerns regarding the claim process itself, particularly about the company's fee structure and the lack of visible successful claim reviews. A few people also encountered technical issues, such as difficulties with signing on smaller devices or system glitches preventing claim completion, and some were wary about providing extensive personal information.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the forms and instructions... See more

Website

Clients share positive opinions on the website, with many reviewers finding the online forms easy to navigate... See more

Instructions

Customers had positive experiences with instructions, finding them very clear and easy to follow, which... See more

Claim

Consumers find the claim process to be ambiguous, with some reporting difficulty navigating mobile platforms... See more

Service

Reviewers highlight positive aspects of service, noting that the company is very good and provides great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fairly easy to fill in the blank on the insurance numbers for myself and my husband, and our son’s names and dates of birth. But I I’m partial sighted since I had a stroke in August 2019 & found it a... See more

Company replied

Rated 5 out of 5 stars

The Ask Rose was pretty straight forward to complete, I just hope I've been accurate in all the questions. The instructions were easy to follow, hence I completed it in record time.

Company replied

Rated 5 out of 5 stars

The form was easy to complete, just needed to find NI number, bit all other info needed was easily accessible. Very straightforward to understand.

Company replied

Rated 5 out of 5 stars

I found the whole process very easy and fast. The questions were clear and to the point, I was pleasantly surprised. I don't usually fill out forms these days as they can be longwinded and I have Art... See more

Company replied


Company details

  1. Tax Consultant

Written by the company

Ask Rose is a trusted, HMRC authorised agent, dedicated to helping individuals check and correct their State Pension records. We specialise in Home Responsibilities Protection (HRP) claims, ensuring that years spent caring for children or dependents are fully recognised in your National Insurance record. Our service is simple, clear, and designed to support you every step of the way. We operate on a no-win, no-fee basis, ensuring transparency and peace of mind. With Ask Rose, you get expert guidance, a secure claims process, and the confidence that your entitlement is being handled correctly. Our goal is to help you receive the pension you have earned, without the stress of navigating complex government forms alone.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,874)

4,873 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy and informative

Very easy and informative

19 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Marie,
Thank you for your positive feedback. Helping people feel confident and informed throughout the process is very important to us.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Great site very easy

Great site very easy. Thank you

18 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Susan,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Finding errors

Nice and easy to make my claim online, hopefully I will hear from Ask Rose soon.

18 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Bernard,
Thank you so much for your kind feedback.
We are really pleased you found the process straightforward and helpful. We appreciate you taking the time to share your experience.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

The form was very easy to use.

18 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Jacky,
Thank you for your feedback.
Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Made it very easy & clear

18 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Donna,
We are delighted you had a positive experience with us.
Making the process clear and stress-free is exactly what we aim for. Thank you for your review.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Was very easy to complete

Was very easy to complete, very straightforward.

18 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Joan,
Thank you for your review.
We’re pleased to hear everything went smoothly.
- The Ask Rose Team 🌹

Rated 5 out of 5 stars

Found it straight forward

17 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Marion,
Thanks for your review.
It’s always worth checking your National Insurance record, as some people may be entitled to a payment from HMRC.
If you have any queries in the meantime, please do reach out to us.
- The Ask Rose Team 🌹

Rated 5 out of 5 stars

Quick easy straightforward form.

Quick easy straightforward form.

17 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Debs,
Thank you for leaving a review.
We’re pleased the process was easy to complete. Your information will now be reviewed and we’ll keep you updated along the way.
- The Ask Rose Team 🌹

Rated 5 out of 5 stars

The form was very easy to complete

The form was very easy to complete. The only problem I had was I didn’t know my ex husband’s National Insurance number, but that didn’t seem to matter.

17 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Margaret,
Thank you for your feedback.
Our team is now working behind the scenes to carry out the necessary checks, and we’ll be in touch as soon as we receive any updates.
- The Ask Rose Team 🌹

Rated 5 out of 5 stars

A very simple question and answer.

A very simple question and answer.

17 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi there,
Thank you for your feedback.
We’re carrying out the necessary checks and will update you as soon as we hear anything.
- The Ask Rose Team 🌹

Rated 5 out of 5 stars

Very easy to fill in couldn’t answer…

Very easy to fill in couldn’t answer some of as my oldest children’s father has now passed away therfore I couldn’t answer and my other child’s father I haven’t a clue where he is but hope to hear something back hope this is not a scam as filled in a lot of questions to do with family

17 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Carol,

Thank you for your review.

We're pleased to hear you found the form easy to complete.

Please don't worry if there were some questions you couldn't answer due to circumstances such as a parent having passed away or losing contact over the years.

We understand that many of the events we're asking about happened decades ago, and not everyone will have every detail available.

We can also reassure you that we are a legitimate company, and the information requested is used to help verify identity and assess potential eligibility for a claim.

Many of the details we ask for are necessary because claims relate to historic National Insurance, Child Benefit, and Family Allowance records.

We look forward to keeping you updated as your claim progresses.

-The Ask Rose Team

Rated 2 out of 5 stars

I'm sceptical about AskRose re home…

I'm sceptical about AskRose re home responsibilities, I gave all my details, and wished I hadn't after finding out they take around 50%of monies recouped I think this is extortionate, I asked them to stop my claim and worried I've been scammed. Shortly after that I got a suspected scam call

17 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Margaret,

We're sorry to hear you're concerned.

To be absolutely clear, we do **not** take 50% of any successful claim.

Any potential fees are clearly disclosed before anything is submitted and are never hidden from customers.

Our fees are explained in the Frequently Asked Questions section of our website homepage, as well as in our Terms and Conditions, which customers are required to read and acknowledge before submitting a claim.

We're also unable to comment on unrelated phone calls you may have received.

However, if you have requested to cancel your claim, our team will review your request and respond accordingly.

We take transparency very seriously and want customers to make an informed decision before proceeding with our service.

Rated 5 out of 5 stars

GREAT

GREAT
VERY QUICK AND EFFICIENT

17 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Elizabeth,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Child Benefit Ask Rose

Thank you as that was very quick to fill in and quite easy to understand.

17 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Pauline,
Thank you so much for your kind feedback.
We are really pleased you found the process straightforward and helpful. We appreciate you taking the time to share your experience.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

It was very easy to fill out the…

It was very easy to fill out the application.

17 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Carol,
We are delighted you had a positive experience with us.
Making the process clear and stress-free is exactly what we aim for. Thank you for your review.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Very easy to fill in

Very easy to fill in

17 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Eileen,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Very easy to use

16 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Susan,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

Rated 4 out of 5 stars

This form was extremely easy to fill in.

16 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Frances,

Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

I’ve filled out the said forms

I’ve filled out the said forms. So fingers crossed for a decent result. Just read some reviews and hope we’re all in line for a bi5 of a payout. My pension isn’t very high. Also hope our details are kept secret Oh and Hope if I do get a refund there payment isn’t high

15 June 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Lynne,
hank you for your lovely comments. It means a lot to know you found everything easy to follow and supportive.
-The Ask Rose Team 🌹

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