Askanexpertonline.com Reviews 

Problem resolved quickly.

I am 79 yrs old & was very frustrated to lose service on both my xomo boxes. I tried working with Spectrum for 2 hrs to fix. Finally text asking me for $5 to have a tech call me. Was so frustrated by that point, I paid it, not knowing why I was being charged for equipment failure assistance that was not my fault. I immediately received a text from Just Ask followed by the promised call. On my request, both Agents spoke slowly and clearly. The tech agent patiently walked me thru the reboot process so well on tv #1 that I was able to do tv #2 by myself! He stayed on the line with me until I was sure both TV’s were working. VERY professional and kind and it only took about 15-20 minutes! TY!

While he didn’t solve my problem directly, he did tell me exactly where to go to find the answers I needed.

My technician continued to work with me in spite of time and multiple presumptive fixes. Eventually persistence paid off

The tech answered my questions. But I canceled service because I did NOT realize what I had gotten into! I googled to engage my security service directly and somehow got into this! That’s why I really would rate them a 0! They jump right in line in front of where you want to go! Very deceptive!

After trying for two days to see a station on Live TV, a quick online chat with the technician resolved the issue. Fast and easy fix that I didn’t feel comfortable trying on my own.

Very helpful

Helpful in trying to get my issues taken care of

Electronics man told me to do something I wouldn't have done, on my own, and it worked. A very simple solution to a very frustrating problem that didn't have to be frustrating if I'd known what to do.
I am feeling much better, now.
Thank you, very much.

Everything I needed was taken care of, with patience and full support.

Understood my issue and gave me good advice that fixed my problem

Fast easy to understand . Technician very knowledgeable & kind . Highly recommend

Was able to answer all of my questions and help me to understand

The expert was very helpful, but this is a review of the company itself, askanexpertonline.com. This company is extremely dishonest and scammed me. I was online chatting with a representative from Broan-Nutone, a company that makes appliances. They offered me the opportunity to talk with an expert. I was sent a link and told on the Broan chat that there would be a one-time $5 fee. I entered my cc info and proceeded to have a text exchange with a very helpful person who was my “expert.” All good. Except that without my permission, I was signed up for a membership in askanexpertonline.com for $65/month, and my card was charged $70! I was not even notified that I’d been charged, and only found out by looking at my cc account online after reading reviews of the company. I quickly canceled my membership (within minutes of using the service) but the charge was not removed. I agreed to a $5 charge but feel that I was scammed out of the other $65. A reputable company like Broan should not be connecting customers to these thieves. I feel for the professional contractors and others who work for them answering questions. The man who helped me deserved the highest rating but I had to downgrade my rating because of the company’s dishonesty.

Brian was very helpful

My question was answered promptly

This lawyer was very helpful and explained everythign thoroughly.

Fast service

On Time Clean cars very well manners Great Thank-you 😊