This was a fairly complex problem as the mechanism in the grinding unit needed to have a couple pieces moved as it was locked up. Difficult to describe a three-dimensional complex item over the phone.... See more
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He knew the product very well. He quickly determined the cause of the problem over the phone and proposed the best solution. All that despite the manufacturers replacement parts diagram being wrong.... See more
Anthony M. is a technology expert who helped me immensely to see what my next steps are in the solution of filing my insurance. He even volunteered to go further, but I can take it from here since he... See more
I am 79 yrs old & was very frustrated to lose service on both my xomo boxes. I tried working with Spectrum for 2 hrs to fix. Finally text asking me for $5 to have a tech call me. Was so frustrated... See more
Company details
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24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at SupportTP@justanswer.com or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
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4.8
Excellent
7K reviews
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Anthony was great!
Anthony was great!! Helped answer question and gave me understandable answers. I really appreciate his help.
6 August 2026
Apple Gmail not syncing with the native Gmail
Awesome! Jason is a very sharp and experienced technical support. He nailed the problem right away!
6 August 2026
Great troubleshooting and advice
Kevin made a determination that I could not have come by on my own.
6 August 2026
The professional way I was treated and…
The professional way I was treated and the knowledge of the person I was on line with and the person I spoke with
6 August 2026
Helped resolve my problem and with a…
Helped resolve my problem and with a lot of patience!
6 August 2026
Amazing service
Amazing service. Was connected with a knowledgeable plumber very quickly and was able to resolve my problem.
Will definitely use this service again!
6 August 2026
Pros solving not-so easy problems with our app issues carefully made successful
Very important and researched advice and problem solving. This was an enjoyable and informative conversation. Great person.
6 August 2026
Man helping me was courteous and…
Man helping me was courteous and detailed about each step in needed to replace my awning including ordering, and installing
5 August 2026
Austin was great
Austin was great! Friendly and extremely knowledgeable. Could not have gone better!
5 August 2026
Very informative
Very informative. Walked through steps to try to resolve issue. Assistance appreciated.
5 August 2026
The wait for the technician was very…
The wait for the technician was very close to the time stated.
5 August 2026
Just very helpful
5 August 2026
Anthony M IS A TOP-NOTCH TECH EXPERT
Anthony M. is a technology expert who helped me immensely to see what my next steps are in the solution of filing my insurance. He even volunteered to go further, but I can take it from here since he helped me to plot my next steps. The Askanexpertonline service is top notch service from a real expert. 5 Stars for Anthony M.
5 August 2026
Peter was great
Peter was great. He was very professional, polite, and patient.
Thank you Peter
5 August 2026
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