A Shade Greener Maintenance (Solar) Reviews 

2,864
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 686 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers frequently praise the local engineering staff for being extremely prompt, polite, and professional when visiting homes to replace faulty inverters, thoroughly explaining maintenance procedures, and ensuring equipment operates smoothly. Consumers consistently highlight the exceptional support provided by both the legal and customer service teams, noting that staff members are always friendly, highly approachable, and remarkably quick to respond to urgent questions. However, some customers also noted frustrating communication hurdles, mentioning that emails were occasionally completely ignored and call handlers provided unhelpful, rigid responses regarding general administrative property matters.

What people talk about most

Staff

Reviewers mention positive feedback about staff members, highlighting their helpful and efficient approach.... See more

Service

Consumers find service to be positive, highlighting efficient and professional engineers who resolve issues... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising staff for being exceptionally... See more

Response time

Customers had positive experiences with response time, consistently reporting exceptionally fast and... See more

Customer communications

People report ambiguous experiences with customer communications. Some consumers experienced very helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Francesca always keeps me informed about reading submissions and lets me know when data has been sent to EON. She was also very helpful when we needed the inverter replacing and when we had problem... See more

Company replied

Rated 5 out of 5 stars

Just had a new inverter fitted by Mark Morgan of A Shade Greener Maintenance Team. Mark was polite, explained what he had to do and completed the work in about half an hour. Everything from start... See more

Company replied

Rated 5 out of 5 stars

I am blown away by incredible assistance from Shannon! My solicitor let me know one day before completion of my remortgage that we could not proceed without a Deed of Variation from A Shade Greener. I... See more

Company replied

Rated 5 out of 5 stars

An appointment for routine maintenance was made for between 8am and 12 today. Steve, phoned 20 minutes before arrival and well within the advised window. He fitted carpet protection over his bo... See more

Company replied


Company details

  1. Solar Energy Company

Written by the company

A Shade Greener Maintenance are the largest renewable energy maintenance company in the UK, we look after over 70,000 Solar PV systems.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 32% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(2,864)

664 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Natasha dealt with my enquiry swiftly &…

Natasha dealt with my enquiry swiftly & professionally.

20 May 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Quick and easy maintenance appointment…

Quick and easy maintenance appointment with Ricky
Had stated i was free between 12-2pm. Engineer arrived bang on 12pm .
Work carried out efficiently yet quickly , everything explained thoroughly
Problem resolved,

Thank you

20 May 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Craig was super helpful

Craig was super helpful and professional. He spotted and fixed the issue with our solar panels really quickly. Thank you so much again. I would highly recommend him.

19 May 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Great service visit

Steve was polite respectful friendly and informative fixed the issue efficiently would recommend

18 May 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Izabela Saldat has been so amazing to…

Izabela Saldat has been so amazing to deal with! Everything was dealt with super efficiently, always so courteous and friendly in emails and made the matter at hand an absolute breeze. I wish everyone I deal with from other firms could be like Izabela!

18 May 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Arrived on time,he was very efficient…

Arrived on time,he was very efficient and fixed the problem with no hassle. Steve was very polite

15 May 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Craig explained exactly what he was…

Craig explained exactly what he was doing and showed me images of the work he carried out. Very courteous and helpful, treating our home with respect. Thank you

15 May 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Craig was very friendly and helpful .

Craig was very friendly and helpful . . Pointed out that inverter was on the blink . . . New one promptly fitted . . . Thankyou Craig .

15 May 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Would like to say a big thank you to…

Would like to say a big thank you to Shade Greener and especially Shannon for all their help providing information for our house move. Incredibly helpful and responded quickly to our queries. Cant thank them enough.

14 May 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Ricky came today to do maintenance

Ricky came today to do maintenance, he was so efficient, explaining what he was doing, really pleasant and friendly

14 May 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

All my questions were answered fully…

All my questions were answered fully and in a polite, knowledgeable manner.
The promises made for information to be sent to me by email were kept.

14 May 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

The engineer Ricky talked through the…

The engineer Ricky talked through the whole process and asked if rher were any questions upon completing.
Worked very tidy

14 May 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

An appointment for routine maintenance…

An appointment for routine maintenance was made for between 8am and 12 today.
Steve, phoned 20 minutes before arrival and well within the advised window.
He fitted carpet protection over his boots and headed off to the loft.
20 minutes later, the problem was rectified
The required parts were in the van, so no return trip required.
Excellent service

14 May 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

All the staff I’ve dealt with, I’ve been very helpful

The engineer you’ve sent to repair my panels was a very nice man called Adam. He found the fault.straight away. I replaced the broken part.

14 May 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Craig was very helpful.thank you very…

Craig was very helpful.thank you very much .

14 May 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Craig was very helpful thank you very…

Craig was very helpful thank you very much for everything you did for me today 😀 😊

14 May 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Craig was very proffesional

Craig was very proffesional, had our issue sorted in no time, great service from him, 5 stars

13 May 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Solar panel inspection…

The main reason was the electrician who came to fix the
fault in my solar panels was excellent.
His name was Mark Morgan.

11 May 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Meter problem

We had a problem with the meter connected to our solar panels and an appointment was organised. Mark arrived within the allotted time and was very friendly and efficient. The work was completed within half an hour, with no disruption or mess. Can highly recommend, thanks very much!

11 May 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Quick repair & friendly service

We had Craig around to repair a fault on our Solar Panels, he was friendly, quickly identified the issue & carried out the work efficiently, with an explanation as to what had gone wrong

11 May 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

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