Ascentiauk Reviews 

80
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have had several dealings with Chris over the years and his approach has never changed; he is informative, patient and supportive throughout the mortgage process. Moreover, he is exceptionally help... See more

Rated 5 out of 5 stars

Chris is a fantastic mortgage advisor - trustworthy, helpful, knowledgeable, and 100% on your side. He will also go above and beyond for you - I often asked him for advice on other related aspects of... See more

Company replied

Rated 5 out of 5 stars

Chris have been fantastic in helping us source the best mortgage deals available. He has taken the pressure off us, and made it a seamless process. Everything explained and discussed thoroughly by Chr... See more

Company replied

Rated 5 out of 5 stars

Chris made the process simple and transparent all the way through. He understood our needs and undertook a thorough market review. He explained our options in a clear way and this really helped us mak... See more

Company replied

Company details

  1. Mortgage Broker

Written by the company

Offering professional advice with solutions specifically tailored to your individual situation, we pride ourselves on our ability to deliver a friendly and professional service, one that exceeds our customer’s expectations. As everything can be completed by telephone and email you don’t have to live nearby for us to be able to help you – in fact, we have many clients up and down the UK who use our service time and time again. Whether you are a first-time buyer buying a new property, remortgaging, a next time buyer, a buy-to-let investor, or are simply curious about the different types of mortgages and protection insurance products available to you, we understand that your circumstances are unique. We aim to make the process as effortless as possible, helping you overcome any obstacles you might face on your mortgage journey. Not being tied to any lender means we have access to an unrestricted range of mortgages from across the market and ensures we are able to get the best solution for your situation. In addition, we can provide professional advice when it comes to the most suitable protection policies. When it comes to mortgage and protection advice, we have your back and we are confident that you will find our service truly exceptional. For expert impartial advice, why not give AscentiaUK a call today 0800 612 3533 www.ascentiauk.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

80 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(80)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have had several dealings with Chris…

I have had several dealings with Chris over the years and his approach has never changed; he is informative, patient and supportive throughout the mortgage process. Moreover, he is exceptionally helpful and extremely professional - I would not consider using any other mortgage broker/company. Chris goes over and beyond and I cannot commend him enough. Top top bloke.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

A Fresh Start Made Possible – Exceptional Support Every Step of the Way

I honestly can’t recommend Ascentia UK highly enough.

During one of the most stressful periods of my life (divorce) Chris was absolutely outstanding. He supported me every step of the way, making sure I had all the necessary documentation in place and fully understood the detail. Nothing was ever too much trouble, and he handled everything with professionalism, patience, and genuine care.

What truly sets Chris apart is that he’s not just knowledgeable – he’s incredibly personable, compassionate, and trustworthy. At a time when everything felt overwhelming, he brought calm, clarity, and reassurance. He treated me as a person, not just a case number, and that human approach made all the difference.

Post-divorce, Chris went above and beyond to secure me an amazing mortgage deal, enabling me to move forward, secure my new home, and start the next chapter of my life with confidence. I’ll always be grateful for his dedication and support.

If you’re looking for someone who is not only highly skilled but also genuinely caring and human in their approach, Chris at Ascentia UK is the person you want by your side.

25 July 2025
Unprompted review
Ascentiauk logo

Reply from Ascentiauk

Thank you so much for all your kind words Kat - I am so pleased that I was able to help you.

Rated 5 out of 5 stars

Chris has been superb

Chris has been superb. Knowledgeable, articulate, highly responsive and nothing is too much trouble. Highly recommend

15 October 2025
Unprompted review
Ascentiauk logo

Reply from Ascentiauk

Katie, thank you so much for the fantastic review - I really do appreciate your kind words. It’s been a pleasure working with you, and I’m glad to hear you found the support helpful and responsive throughout. If you ever need anything down the line, I’m always here to help. Thank you, again, for the recommendation.

Rated 5 out of 5 stars

Chris is a fantastic mortgage advisor

Chris is a fantastic mortgage advisor - trustworthy, helpful, knowledgeable, and 100% on your side. He will also go above and beyond for you - I often asked him for advice on other related aspects of the house purchase which were technically out of his scope, and he was always willing to help. In a process which I found to be full of either people who were incompetent, or snake oil salesmen, Chris was the main person I trusted. Would highly recommend him to anyone

11 November 2025
Unprompted review
Ascentiauk logo

Reply from Ascentiauk

Thank you so much for taking the time to share such a thoughtful review. I’m genuinely grateful for your kind words. It means a great deal to hear that you felt supported and well-advised throughout the process -especially during something as significant and often stressful as purchasing a home.

I’m always happy to help with anything I can, even when it goes beyond the core mortgage work, so I’m glad those extra conversations were useful to you. Knowing that I was someone you could trust in a complicated process is truly the highest compliment.

Thank you again for the recommendation -it’s hugely appreciated. Wishing you all the very best Matt.

Rated 5 out of 5 stars

Seamless expert mortgage service

Chris made the process simple and transparent all the way through. He understood our needs and undertook a thorough market review. He explained our options in a clear way and this really helped us make a decision. We had a degree of time pressure we were working to and Chris was responsive to this and delivered on time and he made the process painless!

3 November 2025
Unprompted review
Ascentiauk logo

Reply from Ascentiauk

Thank you so much, David. I really appreciate you taking the time to share this. I’m glad to hear the process felt clear and straightforward for you - that’s exactly what I aim for. It was a pleasure helping you navigate your options and working within the timeframe you needed. If you ever need support again in the future, I’m always here to help. Thanks again for the great feedback!

Rated 5 out of 5 stars

I used Chris for my mortgage renewal

I used Chris for my mortgage renewal , great help and advice given . He saved me lots more than u could have done on my own . Well worth using him !!

23 October 2025
Unprompted review
Ascentiauk logo

Reply from Ascentiauk

Thank you so much for your kind words, Matt! I’m really glad I could help you save and make the mortgage renewal process easier. It’s always great to know my advice makes a real difference. I really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Continuing to exceed expectations!

Chris has been assisting our family for a number of years and he continues to exceed expectations. Not only is he professional and courteous but he also goes the extra mile in order to get the best possible deal available in the market. On this occasion, Chris provided excellent advice for a home renovation project and managed to have our new mortgage approved with a few days, something which we didn't think was possible and allowed us to link in our sale and last minute onward purchase when we thought that we may needed to break the chain and rent for a short period, saving us a lot of money in the process! Thanks again Chris, we cannot recommend you high enough and look forward to working with you again in a few years! Ethan & Abby

25 March 2025
Unprompted review
Ascentiauk logo

Reply from Ascentiauk

Thank you so much, Ethan and Abby! It’s always a pleasure working with your family, and I’m thrilled to hear that everything came together so smoothly with your renovation ideas and new mortgage. I know how stressful timing can be with linked sales and purchases, so I’m really glad I could help make it work without any need to break the chain. Your trust and kind words mean a great deal to me, and I very much look forward to assisting you both again in the future! Very best wishes Chris

Rated 5 out of 5 stars

Chris was Great

Chris was very quick to respond to queries and helped whenever we were struggling understanding what to do.

He helped me secure a mortgage for my first home.
I would highly recommend to anyone.

1 November 2024
Unprompted review
Ascentiauk logo

Reply from Ascentiauk

Thank you so much for you very kind words Tom - it was an absolute pleasure to help you and I really look forward to picking back up with you again when it is time to review your mortgage options when your current deal ends.

Rated 5 out of 5 stars

Choose Chris!

Chris is fantastic. Recommended to us by a friend and we could not be happier with the decision. He was not only patient with our lack of knowledge and experience as FTB but also extremely helpful and equipped us to confidently make some of the biggest decisions of our lives.

We really, really appreciate you Chris and will certainly be recommending you to all our friends, family and colleagues. Thanks so much for everything.

2 February 2024
Unprompted review
Ascentiauk logo

Reply from Ascentiauk

Hi Dan, thank you so much for your kind words! Your feedback means a great deal to me, and I'm thrilled to have been able to help you. I'm looking forward to the opportunity to work with you again in the future. If you ever need assistance or have any questions, please don't hesitate to reach out. Thank you again for your trust and support!

Rated 5 out of 5 stars

WOULD HIGHLY RECOMMEND

Chris have been fantastic in helping us source the best mortgage deals available. He has taken the pressure off us, and made it a seamless process. Everything explained and discussed thoroughly by Chris throughout .Chris was always on hand via email and quick to call you back if he wasn’t able to speak to you there and then. Very helpful, friendly, approachable, prompt and always kept us informed. Chris was excellent in achieving the most appropriate mortgage to our specific needs. Would highly recommend to anyone whether looking for your first mortgage or just remortgaging

26 January 2024
Unprompted review
Ascentiauk logo

Reply from Ascentiauk

Thank you so much for your kind words Navjote! Your feedback means a great deal to me, and I'm so pleased that I was able to help you again. It was truly a pleasure working with you, and I'm looking forward to the opportunity to do so again in the future. If you ever need assistance or have any questions, please don't hesitate to reach out. Thank you again for your ongoing support Navjote!

Rated 5 out of 5 stars

Fabulous

Fabulous! We are so thankful to our friends for recommending Chris to us. Throughout the process he has been so helpful; always explaining everything and making sure everything has been clear. As first time buyers this has been essential to us.

Highly recommended! ✨✨✨✨✨

22 November 2023
Unprompted review
Ascentiauk logo

Reply from Ascentiauk

Thank you for your kind words Marcella - I am thrilled that you have been really pleased with the service I provided. Really looking forward to working with you again.

Rated 5 out of 5 stars

Friendly and honest advice

Friendly and honest advice – highly recommend!

We were recommended Chris by a friend and he has been absolutely fantastic in helping us purchase our first home. Chris is professional, but also very friendly and honest and made us feel very at ease with the mortgage application process. He was extremely helpful in finding us a mortgage that met a relatively complex set of circumstances and was also always on hand to discuss any queries we had. We would highly recommend Chris and will definitely be going back to him in the future!

16 October 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Chris is honest, efficient, knowledgeable and worked hard to find me the best deal. I have found his transparency refreshing and totally trust that he has done the best for me. So much so that I recommend him to my family and friends without a shadow of doubt. I’m very happy with the great service.

17 July 2023
Unprompted review
Rated 5 out of 5 stars

Would highly recommend!

For the very beginning, Chris was entirely approachable. From our first meeting to the ongoing correspondence, Chris has been polite and professional and thorough in everything that he has done. He takes great detail to explain all available options. We are very lucky to have had Chris recommended to us, and would highly recommend him to anyone in the future.

27 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service and mortgage advice you can trust

I have worked with Chris at AscentiaUK for the best part of 20 years and he has provided me sound advice on a variety of different mortgages.
He never fails to find the best product to suit my needs on the market and his service is always impeccably efficient.
When it comes to mortgages, Chris is someone you can trust and I would highly recommend.

1 September 2022
Unprompted review
Rated 5 out of 5 stars

I highly recommend

A friend had recommended Ascentia to me and I am so glad to took the advice.

I had used a big mortgage broker company in the past and whose service does not come anywhere close compared to Chris's excellent standard of service.

Chris makes the process of finding a new mortgage far less stressful than previous brokers.
Once he obtained all information required from me, he got to work finding the best suitable mortgages, providing a very detailed report. He helped me to understand the market and ongoing process. He clearly researches the best options for you.

Chris is friendly, puts you at ease and he is very patient, especially dealing with my phone calls.

I will always use Ascentiauk in the future and I will highly recommend Chris to everyone.

30 August 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Chris has been absolutely great! Extremely nice and knowledgeable, he answered all the questions (and there were a lot since we are first time buyers) and he reassured us every step of the way. We will definitely be in touch with him again for remortgaging later on and we have already started recommending him to people that are looking for a broker. It has been a stressful period but Chris made it easier by communicating so well and keeping us in touch all the time.

30 June 2022
Unprompted review
Rated 5 out of 5 stars

Excellent! 5 Stars

As always,

Chris is on the ball and always delivers for you even when there are obstacles in the way. You wont find a better company to deal with your mortgage application.

22 April 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look