Absolutely avoid this company. I ordered two porta potties on a Tuesday for Thursday delivery. No porta potties. My credit card was charged twice as pending charges. They did resolve that. They promis... See more
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See what reviewers are saying
A five star review for ASAP! We were delighted with the 8 station restroom trailer ASAP provided for our wedding weekend in upstate New York. The restrooms were attractive, comfortable and garnered ma... See more
Company replied
We ordered porta potties for a weekend event. After getting an 11 hour delivery window we called back two days before the event to see if they could give a nearer estimate. Turns out they had cancelle... See more
Company replied
They charged my card multiple times and refused to refund my money!!! No response when I call, the phone just rings. One person I spojke with was honest(Marie), but they do not even really work fo... See more
Company details
- Waste Management Service
- Business to Business Service
- Home Help Service Agency
- Sewage Disposal Service
- Warehouse
Written by the company
ASAP Site Services has been serving our customers for over 30 years specializing in waste and junk removal services, portable sanitation rentals, temporary fencing and barricade rentals.
Contact info
Nationwide Provider, 21046, Columbia, United States
- (800) 477-0854
- customerservice@asapsiteservices.com
- asapsiteservices.com
Replied to 7% of negative reviews
Typically replies within 24 hours
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These guys suck
These guys suck. I called two days ago and payed to “ reserve” a porta potty.
They call one day before my party and delivery day and say they are all gone but if I pay an extra 100.00 they have one available. Made a phone call to another company and was helped right away.

Reply from ASAP Site Services
I ordered online
I ordered online, everything went smooth. Dumpster was delivered exactly where I asked for it. It was delivered early. I have not filled and returned yet, but I don’t for-see any issues.

Reply from ASAP Site Services
The tech who delivered the porto potty…
The tech who delivered the porto potty was able to put it where I asked. He was helpful and told me about if I needed to lock it up, and gave me a lock and key. Also I like that its serviced each week etc. Great fast service and great communication.

Reply from ASAP Site Services
Out of sync - Mass confusion
At first, I was happy to find this service to empty my RV black/gray water (30-60 gal) available. Also, the first person I spoke with was friendly, accessible, and placed my correct order with ease. However, there was mass confusion on service day: driver was confused despite notes, call operators were not in sync with driver, and service window was way too wide to predict when driver would arrive. Now, I am trying to get service again and no operators are getting orders through and mass confusion again: wrong order, no available days, out of sync communication. And I was charged before service rendered this time. Complete failure to provide simple, easy service—and I need monthly removals.

Reply from ASAP Site Services
Great Customer Service
Both staff I transacted with to rent portable toilets were very warm and kind. Their price is reasonable, I will come back for another rental in the future. Thank you.

Reply from ASAP Site Services

Reply from ASAP Site Services
Better than 5 Star... I give a 10 Star Rating
Between the customer service representatives and the service reps that cleaned the porta potty weekly for a couple of months, this truly is a 5 or as I'd like to say, a 10 Star Rate business

Reply from ASAP Site Services
Thank You
There was an issue with my delivery. The company dealt with it promptly. The problem was solved and I was satisfied with how it was handled. Thanks!

Reply from ASAP Site Services
ASAP always helps out!
Great experience with the team. No real issues with ASAP but the local company that performed drop off and pickup had some issues sticking to schedule! ASAP was a big help throughout!

Reply from ASAP Site Services
The customer service was informative
The customer service was informative, polite and a pleasure to speak with. The service was prompt even with short notice as is the case in my business sometimes. So I thank you very much for that. Keep up the great work. And professionalism and great service will always rule the day.

Reply from ASAP Site Services
Service was as promised - great driver
Service was as promised, and your driver was the best! Will definitely recommend your services and use again when needed.

Reply from ASAP Site Services
Very easy to work with
Very easy to work with. Scheduling with ease, delivery and pickup arrangements were efficient. Constant updates I found very helpful.

Reply from ASAP Site Services
Not charging two times before the…
Not charging two times before the delivery of the temporary toilet and giving hard time ti return the second charge.
And after the delivery bot cleaning it for two weeks.

Reply from ASAP Site Services
Nice people to speak with
Nice people to speak with. The Dumpster came and left on time. I would not hesitate to call ASAP again.

Reply from ASAP Site Services
Dumpster delivered a month late, no response
First, Dumpster delivered a month late. I Reached out on Monday to find out what day of the week it is scheduled to be emptied and we still have not heard any response on a simple question that should have been answered while I was on the phone with them.

Reply from ASAP Site Services
The container I ordered wasn’t…
The container I ordered wasn’t delivered as promised. I had to reschedule the job. Do not use this company! Poor customer service throughout the process as well.

Reply from ASAP Site Services
Competitive prices
Competitive prices. Quick, professional service. Clean (as much as can be expected) Porta potties.

Reply from ASAP Site Services
This company delivered when expected
This company delivered when expected, even though the event was off the grid.

Reply from ASAP Site Services
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