Bromleys Art Supplies Reviews 

207
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extensive product range, noting that they can always easily find wonderful art materials and specialist items for all their creative projects. Shoppers also highlight the very reasonable prices, friendly support, and overall value, making it a reliable destination for creative supplies. Buyers consistently mention that online orders are dispatched very promptly and arrive safely thanks to the wonderfully secure and careful packaging provided. However, some customers also noted occasional delivery drawbacks, mentioning that outer boxes sometimes sustained minor damage during transit or delivery drivers left parcels on doorsteps.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with their purchases and noting... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping and secure handling of orders.... See more

Price

Customers had positive experiences with price, frequently highlighting very good and competitive rates on a... See more

Order

Reviewers highlight positive aspects of order processes, describing them as exceptionally seamless, reliable,... See more

Service

Clients share positive opinions on service, frequently highlighting the rapid delivery and consistently... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered 4 times from Bromley’s. They have an excellent range of art supplies and competitive prives. All my orders have been delivered by Royal Mail 24 hr delivery and are extremely well... See more

Rated 5 out of 5 stars

Placed my first order with Bromleys Art Supplies in the evening of the 7th September. Ordering was easy and the online store has a good range of art supplies at competitive prices. My order was delive... See more

Rated 5 out of 5 stars

An excellent shop to buy from. I have bought two lots of pastel pencils, art pads and specialist pastel paper in the past month (Black Friday Deals were too good to miss). Prices are competitive... See more

Rated 5 out of 5 stars

Excellent shop for buying art material. My favourite for getting art stuff at good price. Quick delivery and great packaging. Lovely website and specifically love how it shows what you already have in... See more


Company details

  1. Art Supply Store

Written by the company

We're a friendly, family-run art supplies business stocking a vast array of materials for your painting and drawing needs. Grab your art supplies at discounted prices, and we're proud to offer top-notch service and worldwide delivery. Let's make your creative journey even more exciting!


Contact info

4.8

Excellent

TrustScore 5 out of 5

207 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(207)

67 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A joy to use

Straightforward, Prompt ordering and delivery. Easily navigatable website with everything I needed.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

I bought some Derwent pencils

I bought some Derwent pencils. Arrived quickly, very well packaged. Secure in a box with several layers to keep them safe. The pencils are similar price to the museum in Keswick I usually buy from. I'll be using Bromley again. Highly recommend.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic Service.

This was my first time using Bromleys and I was so pleased that I will definitely be using them again.
I made an order at 3pm on Monday afternoon using the free ( over £25 ) letterbox delivery system, the day after it was despatched to me and at 10 am on Thursday it was delivered.
The parcel was well wrapped and there was no damage to the contents.
Thank you so much for such a prompt and reliable service.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

I placed an order for acrylic paints, boards and brushes as I had the opportunity to attend a workshop. The team at Bromleys helped me to add to the order and ensured that everything was delivered in time. Lesley was very helpful when I called.
Bromleys always have great quality products at great prices and their customer service is brilliant.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

A lovely experience shopping with…

A lovely experience shopping with Bromleys Art Supplies. Their website is easy to browse with plenty of information for each product. Easy checkout experience too. My order arrived promptly and was very well packaged by Steven. Thank you :)

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent personal and professional service from Bromley’s.

Ive enjoyed dealing with Bromley’s Art Supplies. At times they’ve had items available that were difficult to get hold of. Ive recently boosted my supply of Caran D’Ache Museum Aquarelle pencils and even when there’s a few they always arrive in good time, and very well-wrapped. When I originally phoned for advice, Bromley’s were very helpful too. So all around great service and superb customer service.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

That they are a good company

Sometimes I get into difficulty shopping online. When I phone Bromley’s I always get the help I need and this is so much better than trying to tell a machine my problems. Also their prices are usually better than other suppliers. Bromley’s are a well established family business why would I go anywhere else for my art supplies?

6 February 2026
Unprompted review
Rated 5 out of 5 stars

This is a great company to deal with

This is a great company to deal with. Helpful staff and goods arrive quickly and ver well packaged. I have never received anything damaged. You can buy in store, it is only small but the staff are great at helping you. My first choice for art supplies.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Quality items and excellent service

I've ordered from Bromleys several times, and this order was as good as previous ones. Quality items at a reasonable price and promptly delivered. Highly recommended for anyone looking for art supplies.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

A friendly, reliable art supplier offering great value, thoughtful service, and a wide product range

I’m so pleased to have discovered Bromleys Art. The service is excellent from start to finish - orders are processed quickly and delivery is always speedy. I really appreciate the new post box option, which helps keep delivery costs down.

Bromleys genuinely feels like a small business that cares, with lovely personal touches such as a note showing who packed the order. The thoughtful packaging stands out too, with items like pens and brushes packed in paper bags rather than excessive plastic.

They offer excellent value for money, often running discounts that make high-quality art supplies more affordable. The range of products is impressive, with options to suit different budgets and creative needs.

Overall, Bromleys Art is reliable, personal, and great value — a brilliant place to shop for art supplies.

18 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service with Affordable Postage Cost for Small Items

Ordered some items on Friday 23rd January and delivered today - which is exactly what was promised and on time, although the outer package having sustained minor damage but it's only a nitpick as the items themselves are fully intact. In addition, the letterbox service (only applies to the UK) is very helpful and affordable, because it saves me a load of hassle when ordering small items like pencils, brushes and paint tubes and only pay a small fee (£3) for postage compared to the default meant to be for medium and large items (£4.50-£12). Though in case I have free postage cost as my items in total cost £25+.

It definitely helps Bromley Art Supplies is located in Bolton, not really that far from my home in Manchester, and in some cases, their prices are more affordable and various than my go-to shop for art supplies Fred Aldous.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

I got an immediate response

I had a question regarding the actual size of a floor light. My question was answered almost immediately, giving me the exact details I needed, to which I then purchased my floor light.

20 November 2025
Unprompted review

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