Artis Opus Reviews 792

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 322 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the brushes, noting their superior performance and durability for miniature painting. The delivery service is frequently highlighted as fast, efficient, and well-packaged, with many appreciating the secure arrival of their items. However, some people were dissatisfied with aspects of their order and pricing. Issues included unexpected customs fees, particularly for international shipments, and concerns about products being overpriced or not clearly advertised regarding their components. A few customers also experienced delayed or lost orders, and some felt the packaging was excessive for smaller items.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Customers consistently praise the excellent... See more

Quality

Customers consistently note positive experiences with quality, praising the excellent products that arrive in... See more

Delivery service

Clients share positive opinions on delivery service, with many praising fast shipping times, quick dispatch,... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers praise quick delivery, well-packaged... See more

Price

Reviewers highlight ambiguous aspects of price. While some customers found products to be well-priced for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a No 2 S series brush. Fast shipping and packaged well. Quality of the brush is phenomenal, thoroughly enjoying using it (already basically replaced all of them). Great for any kind of brush... See more

Company replied

Rated 5 out of 5 stars

I've been lucky enough to order both in the UK and Canada and had my items arrived well packaged and in great time. I was amazed how speedily they arrived in Canada (Canada post suck) . Being awar... See more

Company replied

Rated 5 out of 5 stars

I purchased the Series S Brush Set Odyssey Edition for my partners birthday. The website was. Lear and easy to use and I felt well informed about what I was buying as well as shipping etc My partne... See more

Company replied

Rated 5 out of 5 stars

These brushes made me a better minipainter. Or rather, they pick up my slack perfectly. The difference between these and synthetics is enormous, and these are even a touch above the other top tier kol... See more

Company replied


Company details

  1. Hobby Store

Written by the company

The finest brushes for passionate artists, hand-crafted by artisans using true Kolinsky Sable. Artis Opus is dedicated to providing you with the ultimate painting experience, offering tools that meet the highest standards of performance and longevity. Our products are built to withstand the rigors of intensive use, allowing you to paint with confidence and precision for years to come.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

792 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 91% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Love the products

Love the products, fair price and quality. The only downside, and I say this as someone who is used to 2 day amazon orders, the shipping takes a while.

15 September 2025
Artis Opus logo

Reply from Artis Opus

Hi there,

I apologise for the time it took for your order to be dispatched. I can see that your order was dispatched within a week of your order being placed as we were awaiting a restock at our US Hub.

Kind regards,
Joe.

Rated 5 out of 5 stars

Brushes arrived in mint condition

Brushes arrived in mint condition. Had them flown in to South Africa. Looking forward to trying them out.

15 September 2025
Artis Opus logo

Reply from Artis Opus

Hi there,

Thank you so much! If there’s anything else we can help you with just get in touch!

Kind regards,
Joe.

Rated 5 out of 5 stars

Great products

Bought the paint purger and brush cleaner.

Great products and have helped keep my brushes in top form.

22 September 2025
Artis Opus logo

Reply from Artis Opus

Hi there,

Thank you very much for the review, it's very much appreciated!

Kind regards,
Joe.

Rated 5 out of 5 stars

I ordered a brush set and it came in…

I ordered a brush set and it came in the wrong box. I mentioned this to the team and they instantly sent a the correct box out free of charge. Outstanding customer service and care. Will definately shop here again.

22 September 2025
Artis Opus logo

Reply from Artis Opus

Hi there,

Thank you so much! If there’s anything else we can help you with just get in touch!

Kind regards,
Joe.

Rated 5 out of 5 stars

honestly they are expensive but unlike…

honestly they are expensive but unlike others i believe the expense is worth it. i have tried many brushes in the past and still by today i prefer artus opus brushes.

18 September 2025
Artis Opus logo

Reply from Artis Opus

Hi there,

Thank you very much for the review, it's very much appreciated!

Kind regards,
Joe.

Rated 5 out of 5 stars

Excellent quality products

Their products greatly improved my painting

10 September 2025
Artis Opus logo

Reply from Artis Opus

Hi there,

Thank you so much! If there’s anything else we can help you with just get in touch!

Kind regards,
Joe.

Rated 5 out of 5 stars

Always quality products!

10 September 2025
Artis Opus logo

Reply from Artis Opus

Hi there,

Thank you so much! If there’s anything else we can help you with just get in touch!

Kind regards,
Joe.

Rated 5 out of 5 stars

Great

Great. There was an item missing and they were fast at responding and sending another one back with extra gift inside. i am very grateful.

11 September 2025
Artis Opus logo

Reply from Artis Opus

Hi there,

Thank you very much for the review, it's very much appreciated!

Kind regards,
Joe.

Rated 5 out of 5 stars

all perfect !

good exchanges, good wrapping, good shipment, tremendous products & video tutorials ! glad i could afford these

10 September 2025
Artis Opus logo

Reply from Artis Opus

Hi there,

Thank you so much! If there’s anything else we can help you with just get in touch!

Kind regards,
Joe.

Rated 5 out of 5 stars

Great Quality Brushes

The quality of the brushes I have ordered are beyond compare. I Have used many different types of brushes, but no brush holds a point better, feels as good, or retains it's shape (the belly) more than these. I use their Series D, their Series S and series M brushes. Love them to bits, 11/10 Recommend to all my model painting friends.

22 August 2025
Artis Opus logo

Reply from Artis Opus

Hi there,

Thank you very much for the review, it's very much appreciated!

Kind regards,
Joe.

Rated 5 out of 5 stars

Stop being cheap and buy these

In all honesty, upgrading brushes has made all the difference for me. Painting had been trending towards being un fun and very discouraging. Trying to paint with cheap brushes was a miserable experience for me, now with these I enjoy my time painting. If you are serious about the hobby I highly recommend these, in fact even if you are a novice and kinda into it there are no better brushes in my opinion. The fact they can keep a point is boarder line voodoo.

10 September 2025
Artis Opus logo

Reply from Artis Opus

Hi there,

Thank you so much! If there’s anything else we can help you with just get in touch!

Kind regards,
Joe.

Rated 5 out of 5 stars

Quality of the products and excellent support…

Quality of the products and excellent packaging. Great client support (very responsive - capable of adding a product I had forgotten after having paid)

10 September 2025
Artis Opus logo

Reply from Artis Opus

Hi there,

Thank you so much! If there’s anything else we can help you with just get in touch!

Kind regards,
Joe.

Rated 5 out of 5 stars

For the price...

For the price, this will be last paint brushes you'll ever need.

15 July 2025
Artis Opus logo

Reply from Artis Opus

Hey there,

Thank you so much for taking the time to leave us this review. It is truly appreciated.

Kind regards,
Joe.

Rated 5 out of 5 stars

Absolutely love them

Absolutely love them. Brushes are well made and worth every penny.

1 September 2025
Artis Opus logo

Reply from Artis Opus

Hey there,

We're so pleased to hear that you're enjoying your brushes! Make sure to share with us on social media what you're using them to create!

Kind regards,
Joe.

Rated 5 out of 5 stars

Support is MVP

Well Well Well… so i decided to buy some brushes of the Series M since the Series D was such a delight to work with. So I ordered them, but they got lost in transit which was a bummer. Much to my delight I chatted with the support and within 2 minutes I got a replacement order which arrived yesterday so 5 stars for that.

28 August 2025
Artis Opus logo

Reply from Artis Opus

Hey there,

Thank you for leaving us your review, we really appreciate it. Should you require any further assistance don't hesitate to contact us.

Kind regards,
Joe.

Rated 5 out of 5 stars

Great products

Great products ! The parcel was delivered to France, undamaged because it was well wrapped up ! I also had no issues with custom.

21 August 2025
Artis Opus logo

Reply from Artis Opus

Hey there,

Thank you for leaving us your review, we really appreciate it.

Kind regards,
Joe.

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