Article Reviews 

i bought a cabinet in walnut. The images on the website do not look like what I received. Website images show warm walnut with varying walnut shades What I received was a very dark brown cabinet/body, with virtually no warm colors at all, and the legs on the base were a completely different color. They do not look like they even go together. I wanted to exchange it for something else. They were only willing to send me the oak version, which would not have worked at all in my new living room. I am in interior designer and have been for many years, spending many of those years working for furniture manufacturers and I know my finishes. Bad website images, bad customer service. Not worth a penny plus the delivery was at least 6 + weeks. DO NOT BUY FROM ARTICLE.COM

I am writing to express my frustration and disappointment with your policy regarding the sale of chairs. Recently, I attempted to purchase a single chair from your collection, but was informed that it is only available in sets of 2. This policy is extremely inconvenient and does not accommodate customers who may only need a single replacement or have limited space.

As a customer, I value flexibility and the ability to purchase what I need without unnecessary waste or added expense. Forcing the purchase of multiple chairs when only one is required is not only impractical, but also environmentally and financially irresponsible.

I kindly urge you to reconsider this policy or offer an alternative solution for customers in situations like mine. I was genuinely interested in buying from Article again, but this experience has made me question whether your company truly supports the needs of all customers.

I look forward to your response and hope that a reasonable accommodation can be made.

Great carpet and artificial plans

We love our quality Article products and will furnish most of our home with their line.

The two tables i bought from Article were very nice quality and a fair price. Delivery was just a couple of days and the packaging was the most meticulous i have ever seen. Assembly was idiot proof and quick. Typically, I'll look at Crate and Barrel, West Elm, Room and Board. Next time I need something Ill probably look here first!

I have now ordered two large furniture items from this company. Shipping took longer since it was coming all the way to Canada from the US, but no problems with delivery. Quality for both items are amazing and I will be ordering from this company again.

From placing our order to receiving our Conan Table and our Zola chairs everything was seamless. Great service!! Awesome quality!! Our son told us about your company as we had not heard of it before. We went online and checked out your website and absolutely loved so many things. We will definitely be buying more from Article as we are so pleased with the great quality of the furniture. So glad we found you!!!

Customer service are such JERKS. Holy, they don't believe you on anything. Y'all hurting for money that bad you have to scam? The crazy part is my friend also had a bad experience with this company after I referred him to it. I hope this company goes under. I only have disgust. Edit: Hush Desireé, you know what y'all did and you know Article cuts corners on order issues. My friend had a trash experience with you too. UPDATE: *dies of cringe* I didn’t ask you to reply to my trustpilot review, I’m simply posting my opinion and experience online so can YOU stop replying to me thanks ✋👋

The company and customer photos provided an accurate depiction of the color and texture of the fabric on the sofa I purchased. It arrived within 3 weeks and the third party delivery service was outstanding. I couldn't be happier with the product or service.

I think something has fundamentally changed with Article.com. I think they used to have quality products and good value prices, but my experience was not that. I received items that were very very very poor quality.

I tried to go through their support team to get this fixed, but when I reached out to support and they didn't reply for days over 3 days. I only got a reply when I posted a review. Then I received a canned reply with no substantive help.

Beyond that, my 1 star review is not on their website. It's been over 2 days since I wrote my review, which is legitimate and doesn't violate any policy. There is absolutely zero reason my review shouldn't be published on their website by now.

I feel utterly tricked by this company.

High quality, attractive, well-made furniture at reasonable prices. Responsive customer service from Article staff. Easy delivery and setup.

The chairs were packed well and they are beautiful, exactly as shown. We had a small issue but customer service was excellent in resolving it.

Terrible company to deal with. The new item I purchased arrived in used condition. Just disgusting. They did not send me a new one until 2 months later. I was offered nothing more than a dry apology and the rep saying “we’re happy to see your replacement was delivered yesterday.” Nothing more. I don’t trust a company that sells used merchandise.
Somehow my review keeps getting deleted each time I leave it. I believe this is a company that pays to have bad reviews removed.

We loved everything about our new sofa, so beautiful and comfortable!

I heard about Article on YouTube. The items te decorator used looked really good so I decided to take a chance. So glad that I did. The counter stool arrived quickly. It was well packed and easy to assemble. In addition, the stool is sturdy and so beautiful!

I’m really happy with the quality of the mirrors I bought. They were very carefully packed and came in perfect condition. Shipping to San Francisco was very fast.

Love this furniture. Easy delivery and very well packed. It actually arrived early. I would definitely recommend.

First, I want to say that they have a gorgeous aesthetic and ordering and delivery was easy. I purchased a dining room table, chairs, and their delightful sheepskin cushions. Their contracted delivery and set up was also timely and did a good job. My only issue is with the veneer on the table. It has so many marks or divots and also weird flecks so it has bumpiness and holes. When I polish it is especially noticeable. I’m concerned for the long term wear and tear even though I live alone. I just hope it holds up, it’s not just one or two little spots. It’s all over the table and this isn’t something you can easily have somebody come and dismantle and return it and then come back and set up another one by the time it becomes available. In the future, I’ll pick my dining room furniture and all my furniture out in person locally. I have pictures, but I don’t know how to attach them on this form.

Delivery was fast and easy, (you can schedule your delivery time), and we love the quality of the bed frame we ordered! It's very sturdy and the wood is really attractive.

Cilo ottoman arrived sooner than expected. Beautiful, sturdy, functional. Using them as side tables and foot rests. Paid hundreds less than competitors too.