Art Gallery Reviews 

509
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Buyers frequently praise the attractive retro clothing designs, premium fabric quality, and exceptionally swift delivery services provided during every transaction. Purchasers describe the overall shopping process as smooth and professional, emphasizing wonderful communication and completely hassle-free online transactions. However, some customers also noted that they have been loyal buyers for many years, returning repeatedly to purchase garments from various seasonal collections. Consumers regularly note the excellent product fit and truly accurate sizing, making it very easy to find comfortable and fashionable outfits online. People appreciate the great financial value found in sales events and express enthusiasm for continuing their patronage in the future.

What people talk about most

Product

Reviewers mention positive feedback about product, consistently praising the stylish retro designs and top... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the top-notch materials and excellent... See more

Delivery service

Customers had positive experiences with delivery service, consistently highlighting prompt arrivals and swift... See more

Service

Clients share positive opinions on service, highlighting consistent excellence and reliability. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yet another great product by Art Gallery Clothing! Cannot fault standard of items, fantastic customer service and timely delivery. I have been buying items from Art Gallery for 12 years or so and neve... See more

Company replied

Rated 5 out of 5 stars

Fast service & great products. Recently pleased to receive two of their “Acid Jazz” inspired vertical center-striped knit sweaters. The mod lifestyle spans a wide variety of styles and decades; Art Ga... See more

Rated 5 out of 5 stars

Great knitwear at a sensible price point. Bought the Ski jumper and now find myself humming “Speak Like A Child” every time I see it. A classic design, quality fabric and swift delivery. I’m betwe... See more

Company replied

Rated 5 out of 5 stars

I have been buying Art Gallery clothing since 2012 and met the owner Alex by chance in Brighton Oct 25. This was my first purchase online from them as I usually buy in store. Love the retro styling so... See more


Company details

  1. Clothing Store

Written by the company

A collection of Mod influenced menswear including slim fit button down shirts and knitwear inspired by the sixties. In 1996 East London Mods Alex Banks and Christopher Lord formed the Art Gallery DJ Collective – featuring Lady Michelle, Flaz, Cess and Graeme Very – to spin a mix of 60’s Soul, Beat, Jazz and Psych. Art Gallery launched their first club night The Beat Bubble Ball on December 22nd 1996 at The Clinic in China Town followed in 1997 by a stint guesting at Paul Hallam’s Popcorn night at the 100 Club on Oxford Street. For the next five years Art Gallery ran the now-legendary Lordy Lord! – a club famous for its soulful tunes. The nights we’re hot, sweaty and packed to the rafters. Art Gallery launched their clothing range next. The rest is history.


Contact info

4.8

Excellent

TrustScore 5 out of 5

509 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(509)

66 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Purchased a few items from Art Gallery…

Purchased a few items from Art Gallery over the last few years and always been happy. Customer service is always very good as well if you need help with anything.

3 February 2025
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Reply from Art Gallery

Thanks for your 5 star review & custom, much appreciated Warren.

Rated 5 out of 5 stars

Attention to Detail

Great quality pieces with a nice attention to detail

2 February 2025
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Reply from Art Gallery

Thanks for your 5 star review & custom, much appreciated JJ.

Rated 5 out of 5 stars

Style and quality.

I've purchased several items, always great quality and stylish. Quick delivery too.

3 January 2025
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Reply from Art Gallery

Thanks for your 5 star review & custom, much appreciated Andy.

Rated 3 out of 5 stars

Not as smooth as expected..

Overall, a disappointing first venture into this company.
I tried several times to purchase an item but the website let me down, when coming to pay via PayPal.
I eventually was able complete a transaction after several attempts.

1 December 2024
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Reply from Art Gallery

Hi Lee, thanks for your order. very much appreciated. Sorry to read you've not found the ordering process user friendly on the site. Thanks for bringing it to my attention I'll contact Paypal now & find out if there's any issues today i should be aware of. Thanks again for your order. Regards Alex

Rated 3 out of 5 stars

One of the items I ordered had what…

One of the items I ordered had what looked like an oily stain on the front of it, quite big and hard to miss so I'm surprised it passed a quality check. Rather than faff about returning it I thought I'd see if I could wash it out, which I was able to do so it looks fine now. Other than that everything else was tip top.

8 November 2024
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Reply from Art Gallery

Thanks for the feedback Andrew, sorry to read a knitwear piece has slipped through QC & i have missed the stain when packing your order too, apologies, i pride myself on spotting these sort of things on the rare occasion they happen, so annoyed with myself i missed this. I'll send you an email for more info. Good to read everything else was 'tip top'

Rated 3 out of 5 stars

Have not received the order as of yet…

Have not received the order as of yet as only placed it a while ago .......on making the purchase I was shocked that at the payment point 15.00 was added on for V.A.T.so what I thought was a decent price for the item had to add nearly 20.00 on top for deliverey and VAT as it is a gift and wanted I purchased it but this is the first and last time ......

16 November 2024
Rated 5 out of 5 stars

Always excellent

I have bought from Art Gallery many times in the past, and every time the service has been excellent.
The quality of their products is always outstanding and the benefit of being on the mailing list cannot be overstated!

6 October 2024

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