Sunshinediamonds Reviews 369

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 333 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, highlighting the stunning designs and incredible sparkle of the diamonds. Many people are also very happy with the delivery service, noting that items often arrive on time or even earlier than expected, beautifully packaged in illuminated boxes. The customer service is frequently described as excellent, with consumers appreciating the prompt communication and supportive approach. However, some customers also noted issues with product authenticity, with a few reporting concerns about items not meeting expected authenticity standards or encountering difficulties during authentication processes. There were also occasional concerns about faulty clasps, incorrect sizing, and delays in receiving valuation certificates or repairs.

What people talk about most

Product

People report positive experiences with product quality. Many customers praise the stunning appearance and... See more

Quality

Users describe positive interactions with quality, frequently praising the stunning appearance, sparkle, and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Service

Reviewers highlight positive aspects of service, consistently praising the amazing and exceptional service... See more

Customer service

Customers consistently report delightful experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a pair of hoop lab grown diamond earrings. They are truly stunning and sparkle so brightly and I can complement the quality and high standard of the manufacture enough. The order was pr... See more

Rated 5 out of 5 stars

This is our third purchase from Sunshine Diamonds. We recently bought two bracelets and have just added a pair of diamond earrings. The design is stunning, the sparkle is incredible, and the go... See more

Company replied

Rated 5 out of 5 stars

I ordered to rings with sunshine diamonds and cannot fault anything about them the rings look fabulous the packaging is amazing the little light in the lid of the boxes is a great touch. They also arr... See more

Rated 5 out of 5 stars

Absolutely fantastic company! You will not find better value or better quality anywhere else for the crazy prices they sell at. Make sure you understand that delivery may take 2 to 3 weeks, but it's w... See more

Company replied


Company details

  1. Jewellery Manufacturer

Written by the company

Sunshine Diamonds Luxury You Deserve, Trust Delivered At Sunshine Diamonds, we offer an exquisite selection of fine jewellery, specializing in natural and lab-grown diamonds. Our collections feature beautifully crafted rings, bracelets, necklaces, earrings, and more, designed to suit every style and occasion. As a trusted online jewellery retailer, we are committed to providing exceptional quality, ethical sourcing, and competitive pricing, ensuring that every piece reflects luxury and value. Whether you're looking for a timeless engagement ring, a meaningful gift, or an everyday statement piece, we bring brilliance and craftsmanship to every design. Why Shop with Us? ✔️ Specialists in diamond jewelry ✔️ Fine jewellery for every occasion ✔️ Ethically sourced materials & expert craftsmanship ✔️ Hassle-free returns & secure transactions ✔️ Fast & reliable delivery Discover the perfect piece at www.sunshinediamonds.com – where elegance meets excellence.


Contact info

4.8

Excellent

TrustScore 5 out of 5

369 reviews

5-star
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1-star

Replied to 16% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

This is the second purchase I have made…

This is the second purchase I have made from Sunshine Diamonds and a second time they have delivered what I wanted.

Got the diamond ring at a very decent price along with an official IGI certificate. The certificate number is also genuine as it matches the number on the IGI website. Also got the diamond tested and was tested to be genuinely lab grown. No faults.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

A Fabulous, Sparkly Purchase! ✨️

I bought some fabulous crystal ball stud earrings via ebay and I was not disappointed! Beautiful indeed, so beautiful I was tempted to keep them myself! My review on ebay:

'Wonderful, pretty and sparkly earrings, bought them for my sister who loves them. Very well presented, box with light really showcases them. Extremely fast despatch, arrived next day... all in all a very impressive purchase so thank you very much! 💜💕'

Thank you for an excellent service 🤩

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Dedication and commitment to provide an amazing piece of Jewellery.

I purchased a pair of hoop lab grown diamond earrings. They are truly stunning and sparkle so brightly and I can complement the quality and high standard of the manufacture enough.
The order was professionally handled and I was informed with the progress throughout until delivery, which arrived on the promised date.
The presentation box was beautifully designed with a small illuminated light upon opening in order to demonstrate the sparkling diamonds.
All in all I would not hesitate to recommend Sunshine Diamonds. Five Star ⭐️

10 May 2026
Unprompted review
Rated 5 out of 5 stars

Two rings ordered with sunshine diamonds

I ordered to rings with sunshine diamonds and cannot fault anything about them the rings look fabulous the packaging is amazing the little light in the lid of the boxes is a great touch. They also arrived on time I will definitely recommend them to anyone

8 May 2026
Unprompted review
Rated 5 out of 5 stars

EBay purchase with verification,

I recently purchased a bracelet for my wife’s 40th birthday from Sunshine Diamonds through eBay’s verified authentication scheme, and overall I’ve been extremely impressed with the customer service I received.

Before dispatch, I asked if an additional length could be added to the bracelet. This was done at no extra cost, which I really appreciated. There was a slight delay because of the alteration, meaning the present arrived a little later than planned, but that was completely understandable and ultimately my own choice for requesting the modification.

When the bracelet went through eBay’s authentication process, a damaged diamond was discovered, meaning it failed verification. Naturally this was disappointing, but I contacted Sunshine Diamonds to explain the situation and discuss my options. Their team were extremely apologetic, understanding, and professional throughout. I explained that I would reject the item for now but intended to repurchase it once the repair had been completed, and they were very accommodating despite the failed authentication potentially affecting their feedback profile.

Once the bracelet had been repaired, I purchased it again through eBay and it was dispatched very quickly. I’m happy to say my wife absolutely loves it.

Mistakes and issues can occasionally happen with any jewellery purchase, but what really matters is how a company handles them. Sunshine Diamonds provided excellent customer service from start to finish, communicated well throughout, and resolved everything professionally. I wouldn’t hesitate to recommend them.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Quality styling, quality Diamonds, stunningly mesmerising.

When my wife and I married 55 years ago I did not have the wherewithal to buy her an engagement ring, she always said it didn’t matter but I always thought that in truth she would have loved to have had one. 55 years on having not been the most romantic of men I wanted to get something special for her 73 birthday which is when I decided to get her a diamond ring (traditional solitaire engagement style) which is when I discovered Sunshine Diamonds, “Well” her reaction on receiving it was priceless, to say she was blown away is an understatement.
The 1.5ct brilliant cut diamond displayed in a quality case with a light set in the lid was an instantly stunning sight, the quality of styling and craftsmanship is superb, the appearance of the 1.5ct with all it's sparkle and colours of the rainbow is mesmerising.
Customer service was faultless, I then became concerned that the estimated date of arrival was going to be after the date I required it but a quick phone call reassured me it would be delivered in time and it was.
I would certainly recommend this small London business to anyone wanting to create meaningful gesture to a loved one to purchase a piece of jewellery from this company and be surprised how affordable a thing of beauty can be.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Designed and made the most perfect ring. Great communication and highly recommended. Thank you for making my experience such a happy one

6 May 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a 3 ct 5 stone ring from…


I ordered a 3 ct 5 stone ring from Sunshine Diamonds via Ebay....even with Ebay authentication and the ring getting sized it arrived in 4 days.
The ring is stunning!
I would not hesitate to buy from them again and wholeheartedly reccomend them.

John

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Glad I took a chance and placed my first order - over the moon with my ring

I ordered a yellow gold diamond ring - my first order - I had a few questions beforehand and they answered very fast and very helpful no pressure to buy. Ring arrived much quicker than advertised and I was over the moon - it was exactly as advertised in style but I must admit the gold content was much more than I had expected for the price as I had priced up similar rings at double the price - so I took a chance and I will say I’m very glad I did- I will shop again highly recommend - it is a wonderful ring that will be treasured and the beautiful box it came in has a built in light so as you open the diamond sparkles like crazy! I am very particular about my jewellery and they exceeded my expectations- A very satisfied customer - I would give 10 stars if I could -

27 April 2026
Unprompted review
Rated 5 out of 5 stars

Diamond Earrings

Recently bought a pair of diamond earrings I was a bit reluctant at first being old fashioned thinking they are not real diamonds but it is the modern way now and the service and communication were excellent. I would definitely recommend.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Superb

Reliable, superb quality items. I bought 3 bracelets from Sunshinediamonds and are top quality. As long as they keep their quality and price i’ll continue buying. Highly recommended.

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Stunning emerald cut solitaire - obsessed

I cannot express how delighted I am with both my purchase and the level of customer service received throughout the buying process.

I purchased a 9k white gold solitaire emerald cut ring (1 carat) and the item and service were both exceptional.

I am obsessed with the ring itself. The clarity is astounding and the quality phenomenal. I cannot wait to start wearing it 💎

Overall, including a ring resize, as I got the size wrong, delivery took 3 weeks.

Communication was on point and I was kept informed every step of the way.

I honestly cannot recommend Sunshine Diamonds enough and in my opinion if you are looking for affordable stunning pieces you need look no further.

Absolutely exceptional 💍💎🤍

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful diamond rings and earrings

Beautiful diamond rings and earrings. Excellent quality!

8 April 2026
Sunshinediamonds logo

Reply from Sunshinediamonds

Thank you so much, Gillian! We're absolutely thrilled you love your diamond rings and earrings — we pour a lot of care into every piece we craft, so hearing "excellent quality" genuinely makes our day (and our goldsmiths' day too!). At Sunshine Diamonds we believe everyone deserves to sparkle, and it sounds like mission accomplished. We'd love to have you back whenever you're ready to add to your collection — we hear our diamond rings are quite addictive! 💎

Rated 5 out of 5 stars

Absolutely gorgeous ring 💍 Beautiful…

Absolutely gorgeous ring 💍 Beautiful craftsmanship and design. I love the way it shines and sparkles. Fabulous communication and value. I feel so lucky tosee a diamond on my finger. So east to deal with. Would definitely recommend 👌 Thank you so much

10 April 2026
Unprompted review
Sunshinediamonds logo

Reply from Sunshinediamonds

Anita, this review just made every single person on the Sunshine Diamonds team smile — and we're not even wearing the ring! We're so glad the craftsmanship, design, and communication all hit the mark. A diamond on your finger is exactly where it belongs, and we promise to keep the sparkle coming. Thank you for choosing us and for taking the time to share your experience. You are officially part of the Sunshine Diamonds family now!

Rated 5 out of 5 stars

Good communications

Good communications and an authenticity guarantee plus IGI certification helps provides reassurance that you have purchased a genuine item.
Items are made to requested size and fit perfectly.

27 March 2026
Unprompted review
Sunshinediamonds logo

Reply from Sunshinediamonds

Thank you, C White! You've hit the nail on the head — our IGI certification and authenticity guarantee aren't just badges, they're our promise that every diamond ring you receive from Sunshine Diamonds is exactly what it says on the tin (or rather, in the box!). We believe buying fine diamond jewellery should feel safe, transparent, and exciting — all at once. Thrilled the fit was perfect too. We look forward to serving you again!

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