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Armstrong Cheshire Reviews 

1,078
•
TrustScore 4 out of 5

3.9

Building Materials Store
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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent service, highlighting the helpful and polite staff. Many appreciate the clear communication and updates throughout the ordering and delivery process. Reviewers are also confident in product quality, often finding items as described, new, and in excellent condition. However, some customers noted issues with delivery, including delays, missed items, or receiving damaged goods. A few also found communication lacking, leading to confusion or the need to chase for order updates. There were also instances where customers received incorrect products or did not receive their orders at all.

What people talk about most

Delivery service

Clients share ambiguous opinions on delivery service, with some experiencing prompt and well-communicated... See more

Order

Consumers find order to be ambiguous, with many reporting significant issues such as orders never arriving,... See more

Product

Reviewers highlight ambiguous aspects of product quality and delivery, with some customers expressing... See more

Service

People report positive experiences with service, often highlighting its efficiency and helpfulness from start... See more

Quality

Customers consistently note positive experiences with quality, with many delighted by products arriving in... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Purchased marine ply boards via Amazon. They were advertised in pack of 2. I needed 6 in total so ordered 3 packs. Only 3 boards were delivered in one pack. Emailed Armstrong Cheshire re this and the... See more

Rated 4 out of 5 stars

Initially I was repeatedly unable to make contact by telephone to check the status of a delivery, and received a response to an email incorrectly advising that the product had been delivered. This... See more

Rated 3 out of 5 stars

It was so easy to order the items, a great range and cutting service, so I managed to find all the items I needed and I thought Wow that was easier then expected… it was a couple of sheets of 8x4 18mm... See more

Rated 5 out of 5 stars

When i rang to arrange a delivery, i was told there was a delay, to which i said i wasnt told that when i ordered! However, the chap Peter said he would have a look and see what he could do. He manage... See more

Company details

  1. Building Materials Store
  2. Dry Wall Supply Store
  3. Insulation Materials Store
  4. Landscaping Supply Store
  5. Plywood Supplier
  6. Wood Supplier

Written by the company

Armstrong Cheshire are an online builders merchant specialising in the following categories: Timber Sheet Materials Bricks Lintels Paving Insulation Our measure of success are the genuine reviews we get. We're especially proud of our Trustpilot 5 star status. We don't always get it right first time but we do promise to do everything we can to remedy the situation. We supply leading leading brands including: Rockwool, British Gypsum, Ibstock Brick, Catnic Lintels and Trex Decking. A recent addition is our extended credit facilities in partnership with a a leading trade provider. If you can't find the Timber or Building Materials you're looking for on our website then get in touch by phone or live chat and our product experts will do their very best to help you.

Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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Hasn’t replied to negative reviews

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3.9

All reviews

(1,078)

75 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy order on Amazon

Easy order on Amazon.
Delivery driver very polite and accommodating.
I had to contact the company to get a delivery date but this was sorted straight away.
Very pleased and would use again.

9 April 2025
Unprompted review

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