Argoindustries Reviews 

Purchased comfort ffp2 masks. Cost and delivery excellent. Only a layman but masks very comfortable and appear to be a good product

Was disappointed with my face ask as the first time I went to use it the right hand loop fell off, can probably be restitched but I feel that there is a definite quality problem, you don’t expect the mask to fall apart before you have even used it.

I rang the company to find out a little more about their reusable/washable FFP2 face masks. I was delighted to have my phone call answered extremely quickly. The person who answered the phone was extremely helpful and knowledgeable about not only the products in question, but also about face coverings, protection and safe use generally. I have ordered the masks, confident in the knowledge that the customer service of this company is excellent.

After watching a recent BBC programme regarding the correct face mask to wear during COVID-19 I went on-line and ordered this one from Argo Industries as it seemed to fit the bill for me and I'm pleased to say I'm extremely pleased with it.
I like the comfort and feel of the mask on my face when I'm wearing it and it's design ensures it sits a good way up over my nose and well under my chin so it doesn't keep slipping about whenever I have to speak or bend. I also like the fact the mask has TOGGLES on the chords that fit round my ears and these enable me to adjust the mask so it holds firm to my face with no gaps.
I have given the mask some lengthy trials this week and even after hand-washing and drying it each time I've worn it (in the way Argo advises on-line) it has still come up as comfortable and well-fitting as it was originally.
(however, it does actually come with a spare mask in the pack which is very handy to carry in case of an emergency).
After 30 washes I shall definitely be buying another one of these masks as it's the best, and hopefully the most protective one (FFP2 equiv) I've ever bought. Thanks very much Marion

I ordered 2 FFP2 Masks on the 3rd February, 2021, after finding out that Austria had made a decision to make these particular masks Mandatory. I believe other countries including the UK may be looking to follow suit and I wanted to be ahead of the game.
The masks took a bit longer than expected, arrived today 15th February, 2021. I had actually called to ask when my masks would be arriving. Within minutes Jonathan Stockton the Managing Director had called me back, and addressed this situation immediately. He could not have been more attentive, efficient and professional. Made me feel very comfortable to deal with his company. I have now received and worn this mask and find it to be excellent quality, comfortable to wear and breathe through, is reusable, have now used with my glasses and cannot believe they are not steaming up. Would highly recommend these masks and would definately not hesitate in dealing with Argo.

excellent customer service from Jonathan Stockton, who personally oversaw delivery of masks, which had initially been slow

After an intial problem a phone call with Jonathan my order has been rectified and received.
Jonathan seems a lovely boss who cares about his customers and his team.
If you search FFP2 reusable Argo is the first to show up i expect this means they are busier than expected hence delays, also Royal Mail seems to be suffering in some areas of the country as well. Don't let this put you off the masks are the most comfortable i've tried.
As someone working in essential and busy retail i'm face to face with customers all day so my masks are important to me. These are Briilliant really comfy easily washed and with the added protection silver. Will recommend just with the proviso ppl be a little patient.

I ordered my masks on 23 January and received them in the post today 12 February. This is rather a long wait (20 days) and I only got one message explaining the delay. But at least I got them.

Really impressed with the customer service at Argo. I experienced issues with non-receipt of the masks, but these were dealt with quickly and efficiently via email and personal phone calls from the managing director. I received my masks (plus extra as an apology for the delay) this morning and I am extremely happy with the product and would definitely recommend the company.
If you do experience any issue/delay, please contact them first as they are always willing to assist in any way possible.

Hi this is a continuation of the last review,had numerous emails from the?managing director also phone calls full of apologies for 2 week wait promising refund and to send
more masks still no refund and no masks,going to have to do charge back with my card to get my money back by the looks of it,also google argo nano silver masks,they are banned in EU countries,and are not equivalent to ffp2s

To begin, I made a purchase on 2 February 2021. I received an email (what I believe is a form letter) on 6 February from Jonathan Stockton, Managing Director telling me that "my order is on its way to me." It is now the 11th February and still no delivery. Now, I understand slow delivery, but seriously? I see several people have had problems with delivery from this company. Can someone please explain to me why customers have to email a company to receive proper service? Are my masks coming from somewhere in the world that has no postal service or does this company need to 'beef-up' on their service? Finally, please do not blame the Postal service. The real pandemic is people placing blame on other people or organisations. Just take responsibility for God's sake! Very poor experience Argo and I doubt I'll be back!

• Please just send the product I have paid for and you have taken payment for. .

I ordered a set of two masks at the weekend and it was unfortunate but after 4 days they had not arrived. I emailed the company and received an immediate response - a telephone call followed up by an email. They asked me to wait 24 hours and if they did not up in the post to call the MD. I did this today and they have advised that an immediate replacement order would be put in the post. I consider this to be excellent customer service. It was not down to the company that the item failed to be delivered by Royal Mail. I was treated on the phone with respect and would not hesitate to recommend them. 10/10 from me.

Prompt service great masks. What more can you say. Masks very comfortable

Was happy with delivery speed and both the disposable and washable masks I received a couple of weeks ago. However was really disappointed when recommending them to a friend today to see they were both substantially reduced in price (Almost £11 on an order of £66) compared to the price I was charged.

Excellent Product. Very comfortable to wear. Not cheap, but my experience id you get what you pay for as regards face masks.
Exceptionally fast delivery too. All in all, highly recommended.

Just bought FFP2 masks.
The most comfortable, best fitting mask ever! And great customer service as well; cannot recommend too highly.

I placed an order 10 days ago for 2 sets of masks, paying over £45. Payment was taken immediately but I haven't heard anything. I've tried calling the number on the site but no one picks up, and no one has responded to an email I sent. I'd like a refund now but impossible to get through to anyone.

Really good website,was able to order the items I needed,
Excellent order updates,Items arrived promptly,
What more can you ask for?
Perfect!!

Apart from the personalised service which ensured that my mask order reached me in good time, I was delighted to receive such substantial and protective masks with an informative insert in the packaging. The nose clip and adjustable elastic ear loops help ensure a snug fit and give me confidence when I go out and enter e.g. a supermarket. I find that the masks are comfortable and breathable. I had searched the web for washable/reusable FFP2 masks and, after some disappointments, came across Argo. Argo did not disappoint.

JC, Edinburgh

I am so pleased I paid that bit extra for my masks which have just arrived. They are so very light and comfortable and extremely well made. The nose bridge and adjustable ear loops make them so comfortable and with being such a good fit for the first time my glasses aren't steaming up. I have tried cheaper ones who say they help with glasses but this without doubt is the best. Arrived 2 days after ordering!