Archies Footwear Reviews 

2,221
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 430 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the footwear products provide exceptional comfort, making it remarkably easy to wear them all day long without experiencing any foot pain or discomfort. People also deeply appreciate the remarkably responsive and helpful customer service team that quickly resolves any delivery or order problems. Some reviewers were not happy with receiving the wrong items, incorrect colors, or unexpected sizing issues in their packages. A few customers also noted that the straps occasionally snapped after a short period of use or that certain models offered poor traction.

What people talk about most

Product

Clients share positive opinions on product, highlighting exceptional arch support and comfort from the moment... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the comfort, support,... See more

Customer service

Consumers find customer service to be exceptionally positive, describing it as prompt and efficient.... See more

Order

Users describe ambiguous interactions with order processes, reflecting a wide range of differing experiences.... See more

Staff

Reviewers mention positive feedback about staff, highlighting exceptional kindness and fast responses.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These flips flops have instantly moulded to my feet and are so comfortable. I was wearing regular flip flops for months and it wasn’t doing my feet any favours. Since having my Archie flips flops, I’v... See more

Company replied

Rated 5 out of 5 stars

I placed my order for a pair of flip-flops and a pair of slides. I was so excited to get them and they were delivered today right on time, however when I opened the package I had two pairs flip-flops... See more

Company replied

Rated 5 out of 5 stars

Had an issue with sizing but the customer service was amazing! Super fast and friendly and most importantly super professional! And the products are great! Super comfy! I struggle with regular flip fl... See more

Company replied

Rated 5 out of 5 stars

The flip flops were recommended/gifted by a friend. They are the most comfortable ones I have ever tried and would buy no other flips again. Sadly the strap snapped, however the customer service tea... See more

Company replied


Company details


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4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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4-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(2,221)

465 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic flip flops and customer service

The flip flops were recommended/gifted by a friend. They are the most comfortable ones I have ever tried and would buy no other flips again. Sadly the strap snapped, however the customer service team changed a negative into a positive. So far to say the best and most prompt customer service I think I have ever experienced. Would recommend 100%

13 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Shropshire,

Thank you so much for your wonderful review!

We're thrilled to hear your flip flops became the most comfortable pair you've ever worn. While we're sorry the strap snapped, we're so pleased our customer service team could turn the experience around for you. Your kind words and recommendation mean a lot to us, and we truly appreciate your support.

Kindest,
Indya 🩵

Rated 2 out of 5 stars

Another hype product on social media

These are OK but nothing special and not worthy of the price tag from the look and feel. Sizing is small too. I bought size 3 which, per their size table, is an EU 36-36.5 (so a 3 1/2) and they were so small they fit my sister who is a size 2. Disappointing and seemingly another hype product promoted on Facebook.

11 July 2026
Unprompted review
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Reply from Archies Footwear

Hi,

Thank you for taking the time to leave a review. I'm sorry to hear about your experience with the size. We do offer 100% FREE exchanges if you would like to return your pair for a bigger size! Please reach out if you need any assistance with this.

Cheers, Zoe

Rated 5 out of 5 stars

When I say I feel like I have new…

When I say I feel like I have new ankles .knees and hips I am not joking. I'm 51yrs of age always had tired achey ankles and knees until I bought archie sliders . Have 2 pairs of neutral colours today I will buy black . I hope they make archies forever 🙏

14 July 2026
Unprompted review
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Reply from Archies Footwear

Hi Vera,

Thank you so much for sharing this! We're so glad the sliders have made such a difference for your comfort, and hope you love the black pair just as much. Thanks again for your support!

Kindest,
Indya

Rated 5 out of 5 stars

The best

I’m living in these, took a while to purchase due to cost but so worth it. The Rolls Royce in flip flops. Total support, no rubbing or gripping and have helped my planctar fasciitis as less pain in my arch. Will definitely buy another pair

14 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Lisa,

Thank you for taking the time to write this! We're so pleased to hear how much of a difference these have made for your comfort and that the arch support has been a real help. Thanks for your support! 🩵

Kindest,
Indya

Rated 1 out of 5 stars

Product arrived in good time but that’s…

Product arrived in good time but that’s about it , they look and feel cheap , no answer to my email so a waste of £40

Don’t believe the hype , brought a better product for £8.99

1 July 2026
Unprompted review
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Reply from Archies Footwear

Hey John,

Thank you for taking the time to share your feedback.

I’m sorry to hear that your Archies Flip Flops weren’t quite what you were expecting.

We’ve sent you a follow-up email so we can offer some further assistance and help look into this with you - please keep an eye on your inbox.

Kind regards,
Annie

Rated 5 out of 5 stars

Just got them

Just got them! Customerservice is amazing, I needed a different color and they acted so quickly.
The flip flops feel very good. I am on running shoe 37,5 and have small feets so size 37 37,5 is perfect! I ordered first bigger but for me too big! They feel comfortable and more strong for the ankle as well! I still need to walk more in them, but until now very happy!

13 July 2026
Unprompted review
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Reply from Archies Footwear

Hi Lilly,

Thank you so much for your review! We're so glad our team could help quickly with the color and sizing swap, and that you're finding them comfortable and supportive already. We really appreciate your support!

Kindest,
Indya

Rated 5 out of 5 stars

Lovely supportive flip flops

I love these flip flops - great support for your footbed - great variety of colours (I have 8 pairs)- also support team is great they answer your questions quickly and honestly - I would love the option of the gemstone on all colours is my only criticism

13 July 2026
Unprompted review
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Reply from Archies Footwear

Hi Jane,

Thank you so much for sharing this — 8 pairs, we love it! We're so glad you're loving the support and colour variety, and we appreciate the feedback on the gemstone option too. Thanks again for your support! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

I was quite dismissive of the claims…

I was quite dismissive of the claims but honestly since I bought the sliders I’ve had comfort for the first time In years!
I’m 69 git fallen arches ( flat feet) a bunion that I’m trying to correct. The sliders are so supportive, I really forget about foot pain. Trust me they are worth every penny! I’m getting second pair! Give them a go, perfect size 5 they are neat and well fitted.

17 June 2026
Unprompted review
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Reply from Archies Footwear

Hi Fiona,

Thank you so much for sharing this! We're thrilled the sliders have brought you real comfort and support after dealing with foot pain for so long. So glad you're getting a second pair — we really appreciate your support! 🫶

Kindest,
Indya

Rated 5 out of 5 stars

Great Service

Great Service. Quick delivery. Very comfortable to wear. I already have 4 pair in use.

13 July 2026
Unprompted review
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Reply from Archies Footwear

Hi Eddy,

Thank you so much! We're glad delivery was quick and that you're loving the comfort across all 4 pairs. We really appreciate your support!

Kindest,
Indya

Rated 5 out of 5 stars

Reliable Brand

I had received an incorrect item in my order and the customer service was amazing! Got back to me right away and was very apologetic, they offered to send me the correct item and told me to keep the incorrect item to regift to a family or friend. Top quality footwear and service for sure

12 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Lisa,

Thank you for your great review! We're sorry for the mix-up, but glad our team could get it sorted quickly and make it easy for you. We really appreciate your support!

Kindest,
Indya

Rated 4 out of 5 stars

Good so far...but still not 100% convinced.

My feet were recently scanned & I saw what a high arch I had relative to normal. Since I live in my flip flops in the warmer months, I decided to try these specifically for the arch support. It takes a little while to get used too. The first couple of days I felt like my feet ached a little as they adjusted to the arch support. The fit is quite tight as well which isnt necessarily a problem, just be aware that if you dont have a super skinny foot, then it will take getting used too. The one thing that Im not entirely happy about is that my underfoot sweats in these which is unusual since I dont have sweaty feet. On the whole, I am happy with them but I am keen to see how they wear over this first summer season before I commit to purchasing another pair.

12 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi angek,

Thanks for leaving us a review!

Due to the design, this can be an issue for some. We have thoroughly tested our Flip Flops and found that this was not a frequent issue. As flip flops are generally worn in hot weather, there is a chance that your feet will naturally sweat due to the environment. However, if you find that the strap is causing a bit too much perspiration or your feet perhaps feel too hot - you can stretch the straps to allow more air to circulate over your feet. This usually sorts out any perspiration issues.

I hope this helps!

Cheers, Zoe

Rated 5 out of 5 stars

Order was processed quickly

Order was processed quickly and arrived quickly too they are the best flip flops I have ever bought they hug your foot gently give support and cushioning where needed you may pay more but well worth it they are my summer slippers I love them

12 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Christine,

Thank you so much for sharing this! We're thrilled you're loving the comfort and support, and glad your order arrived quickly. We really appreciate your support!

Kindest,
Indya

Rated 2 out of 5 stars

Split after minimal wear

I bought these for plantar fasciitis, but never really got on with the strap between my toes, so they spent most of the last year in the cupboard. With the recent hot weather, I started wearing them around the house this last month, because it was too hot for slippers, and occasionally while pottering in the garden.

Despite that, they've already split where the strap joins the sole. The soles show virtually no wear at all, so this clearly isn't a pair that's been worn out.

I contacted customer services expecting better from a premium product, especially as the website says they can be worn "summer after summer". Instead, I was told it was "general wear and tear" because they're over six months old. I even provided them with images of the sole to prove there is no wear, but they were not interested.

They did offer me a discount off a replacement pair, but I don't think I should have to replace flip flops that have barely been worn. If you're going to advertise that they'll last summer after summer, you should be prepared to stand behind that claim.

UPDATE: Archies say they have made an exception and to check my emails. This is not true. No email has been recieved.

11 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Lynsey,

Thank you for taking the time to share your feedback. We're sorry to hear about your experience.

Feel free to reach out if you need further assistance.

Cheers, Zoe

UPDATE: Please check Junk/Spam

Rated 5 out of 5 stars

Quality of Life

I now own 3 pairs of Archies flip flops (had to get the red) and just got my husband his first pair. Within a week he asked for a second pair for our boat. I have extremely flat feet and years of trying all sorts of arch supports with nothing feeling as good as your flip flops. I take them on vacation and can walk everywhere without any issues. It is not often that a product has made this much of an impact on the quality of my life. Thank you!!!

11 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Lyn,

Thank you so much for sharing this! We're so glad the arch support has made such a difference and that your husband is loving his pairs too. It truly means a lot to hear this has had such a positive impact.

Thanks again for your support! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

They truly are different - in a good way

Love these slippers! My havaianas didn’t give the support ( nor color) I needed so I tried these. They are so much better. They have a snug fit, give support and best of all: I can drive while wearing them ( safely). Other slippers just hang off your feet when you sit crossed legged, these ones stick to your feet. Love the red color! Who knew they could feel so comfortable and still be slippers. Delivery was slightly delayed ( not their fault) and when I contacted customer service they got back right away and kept me posted on the status. Excellent service, excellent product. Been wearing then almost non-stop.

10 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Mascha,

Thank you so much for sharing this! We're thrilled you love the fit, support, and comfort — and glad our team could keep you posted during that shipping delay. We really appreciate your support!

Kindest,
Indya

Rated 5 out of 5 stars

Best flip-flops on the market

Best flip-flops on the market! Ordering is easy and shipping is always fast.

10 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Cindy,

Thank you so much! We're glad ordering and shipping have been quick and easy for you. We really appreciate your support!

Kindest,
Indya

Rated 5 out of 5 stars

Great service

10 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Liesje,

Thank you for the kind words! We really appreciate your support.

Kindest,
Indya

Rated 1 out of 5 stars

To be honest after 3-4 weeks of wearing…

To be honest after 3-4 weeks of wearing Archie’s I have realised it is causing some muscular back pain . I have tried also eat of intervals of wear .. as I really wanted this not to be root of my pain. I need to now find out how I return these Archie slippers

10 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hey Toothfairy,

Thank you for your review, and I'm sorry to hear about your experience.

I reached out via Trustpilot requesting some additional information, but unfortunately, I haven't received a response yet.

If you could please contact us at (support.uk@archiesfootwear.com), we will be more than happy to help you with a return.

I look forward to hearing from you.

Kind regards,
Annie

Rated 5 out of 5 stars

I love Archie’s flip flops

I love Archie’s flip flops. I own 19 pair plus one pair of slides. They offer such a variety of colors. The toe piece is one so it doesn’t fall apart. The arch is what sold me. I am a 66 year old woman and I can walk in these all day in total comfort.

10 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Donna,

Thank you so much for sharing this — 19 pairs is incredible! We're so glad the arch support and comfort have made such a difference for you. We really appreciate your support! 🩵

Kindest,
Indya

Rated 5 out of 5 stars

Archers have changed my life the little…

Archie’s have changed my life the little lift it gives my arch has given me more strength support and confidence to wear flip flops

10 July 2026
Unprompted review
Archies Footwear logo

Reply from Archies Footwear

Hi Sandra,

Thank you so much for sharing this! We're so glad the arch support has made such a difference and given you more confidence to wear flip flops. We really appreciate your support!

Kindest,
Indya

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