Arbor Garden Solutions Reviews 1,952

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, describing them as well-made, solid, and sturdy, often exceeding expectations. The delivery service is consistently highlighted as efficient, on time, and often quicker than anticipated, with many appreciating the helpful drivers and good communication regarding delivery updates. People also find the ordering process straightforward and the products easy to assemble, with all necessary parts included. However, some customers also noted issues with quality control, such as parts needing recutting, misaligned pre-drilled holes, or minor flaws in the wood. There were occasional complaints about delivery communication, late deliveries, or unhelpful drivers, and a few people experienced difficulties with customer service regarding order accuracy and tone. Additionally, some found that certain products, like bin stores, require a completely flat surface for optimal functionality, which was not always clearly stated.

What people talk about most

Product

People report positive experiences with product quality, often describing items as sturdy, well-made, and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the products as sturdy, robust, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising prompt and... See more

Service

Clients share positive opinions on service, with many describing the company as great to deal with and... See more

Order

Customers had positive experiences with order, praising the ease of the purchasing process, prompt delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

delivery on time. Log Store product as described. Instructions were OK but should be read together with YouTube links. A pro might be able to assemble on their own but ordinary practical buyers sho... See more

Rated 5 out of 5 stars

Good solid construction - better than expected. Everything included other than a screwdriver - I’d recommend an electric one as there’s plenty of screwing required! Good instructions. Looks very smart... See more

Rated 5 out of 5 stars

I'm a 75yrs old Autistic Female and needed a new workbench for my DIY (Hobby!) From ordering On-Line to having a few queries, accepting delivery, and seeing it, I can say Sincerely that this is the MO... See more

Rated 5 out of 5 stars

One of the best companies we’ve dealt with recently. We ordered a pergola and having compared like for like, found the price with Arbor to be very competitive. Then after placing the order we realise... See more


Company details

  1. Garden Furniture Shop
  2. Furniture Manufacturer
  3. Furniture Store
  4. Manufacturer
  5. Outdoor Furniture Store
  6. Pine Furniture Shop

Written by the company

Arbor Garden Solutions is one of the UK's leading suppliers of industrial handmade wooden workbenches. We have a cost-effective standard range of Medium Duty, Heavy Duty, Super Heavy Duty, Mobile workbenches. We are also manufacturing garden furniture and pergolas. We specialise in bespoke custom sizes.

Arbor Garden Solutions

Written by the company

Happy customer is always our main goal!
We have a longstanding commitment to treal all customers the way we want to be treated - with respect, support and kindness.

Best quality and free shipping to most of UK Mainland Areas!

Handmade in United Kingdom.

There are no shipping costs to most of UK Mainland Areas and all of our products are handmade in UK for a premium quality.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Well thought out product

Well thought out product. Robust and easy to assemble. With these two latest benches that makes five from Arbor Garden Solutions over the years. All still perfect.

14 October 2025
Rated 5 out of 5 stars

Wonderful experience

Very responsive, helpful and fast turnaround. Beautifully made / construction and vast size choices which was great.
Used the company now on 4 occasions - Can’t recommend them enough.

12 October 2025
Rated 3 out of 5 stars

Log Store

The instructions for the log store were incorrect as the parts have changed - there was no instruction for the fitting of the kindling shelf. On the plus side it is robust.

Delivery was later than expected by a number of days.

2 October 2025
Rated 5 out of 5 stars

Second purchase

My second purchase from this company and will defiently be ordering more in the future. Reasonable price and love how robust everything is built. Delivery was good and helpful driver.

6 October 2025
Rated 4 out of 5 stars

Got there in the end!

Initially the wrong doors were delivered for my woodstore but new ones were sent and fitted without any fuss.

Woodstore seems robust and reasonable value for money.

24 August 2025
Rated 5 out of 5 stars

The Journey

During the journey the company was very professional,communicated well and the installer was well mannered and workmanship was excellent

22 September 2025

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