Arbor Garden Solutions Reviews 1,952

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 338 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of the products, describing them as well-made, solid, and sturdy, often exceeding expectations. The delivery service is consistently highlighted as efficient, on time, and often quicker than anticipated, with many appreciating the helpful drivers and good communication regarding delivery updates. People also find the ordering process straightforward and the products easy to assemble, with all necessary parts included. However, some customers also noted issues with quality control, such as parts needing recutting, misaligned pre-drilled holes, or minor flaws in the wood. There were occasional complaints about delivery communication, late deliveries, or unhelpful drivers, and a few people experienced difficulties with customer service regarding order accuracy and tone. Additionally, some found that certain products, like bin stores, require a completely flat surface for optimal functionality, which was not always clearly stated.

What people talk about most

Product

People report positive experiences with product quality, often describing items as sturdy, well-made, and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the products as sturdy, robust, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising prompt and... See more

Service

Clients share positive opinions on service, with many describing the company as great to deal with and... See more

Order

Customers had positive experiences with order, praising the ease of the purchasing process, prompt delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

delivery on time. Log Store product as described. Instructions were OK but should be read together with YouTube links. A pro might be able to assemble on their own but ordinary practical buyers sho... See more

Rated 5 out of 5 stars

Good solid construction - better than expected. Everything included other than a screwdriver - I’d recommend an electric one as there’s plenty of screwing required! Good instructions. Looks very smart... See more

Rated 5 out of 5 stars

I'm a 75yrs old Autistic Female and needed a new workbench for my DIY (Hobby!) From ordering On-Line to having a few queries, accepting delivery, and seeing it, I can say Sincerely that this is the MO... See more

Rated 5 out of 5 stars

One of the best companies we’ve dealt with recently. We ordered a pergola and having compared like for like, found the price with Arbor to be very competitive. Then after placing the order we realise... See more


Company details

  1. Garden Furniture Shop
  2. Furniture Manufacturer
  3. Furniture Store
  4. Manufacturer
  5. Outdoor Furniture Store
  6. Pine Furniture Shop

Written by the company

Arbor Garden Solutions is one of the UK's leading suppliers of industrial handmade wooden workbenches. We have a cost-effective standard range of Medium Duty, Heavy Duty, Super Heavy Duty, Mobile workbenches. We are also manufacturing garden furniture and pergolas. We specialise in bespoke custom sizes.

Arbor Garden Solutions

Written by the company

Happy customer is always our main goal!
We have a longstanding commitment to treal all customers the way we want to be treated - with respect, support and kindness.

Best quality and free shipping to most of UK Mainland Areas!

Handmade in United Kingdom.

There are no shipping costs to most of UK Mainland Areas and all of our products are handmade in UK for a premium quality.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Really well made products!

We've used these guys on serval occasions for workbenches and shelving units. Really well made products, they always exceed expectation. Prices are good for the quality.

27 January 2026
Rated 5 out of 5 stars

Bought for a sewing/cutting work table

Bought for a sewing/cutting work table. Storage underneath solved a lot of space problems for me. Castors were a bit stiff to release.
Perfect height made to my request at no extra charge.

27 January 2026
Rated 5 out of 5 stars

Easy to assemble

Very happy with the log shed really easy to assemble really happy with the shed really happy with the price would recommend to anyone

14 January 2026
Rated 4 out of 5 stars

The bin sheds are quite sturdy

The bin sheds are quite sturdy, I paid to gave them built as I bought three — but they need to sit on a completely flat surface. That isn’t mentioned anywhere, and without a level base the larger bin becomes very difficult to pull out. The wheels have to pass over the front lip, and they tend to get caught, especially when you’re trying to pull the bin out by its lid.

It’s even harder in winter when the wood swells slightly and the fit becomes tighter. The smaller bin isn’t an issue, but the main bin is very snug, so manoeuvring it can be awkward. The design also feels back‑to‑front: it would be far easier to pull the bin out using its handles rather than lifting from the bin lid side. The lid would make much more sense if it opened the opposite way.

Overall, it’s a decent little shed, but the practicality of design could definitely be improved.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

good company

I have already order on 2 different occasions and each time it was a very good experience. I'm very happy with the quality and functionality of the ordered products. Good company

13 January 2026
Rated 5 out of 5 stars

arrived promptly I received a call…

arrived promptly I received a call from the
driver telling me he was 30 mins. away , the driver was very helpful in unloading.
I found it very simple to assemble and once
assembled the bench was substantial and
well designed all in all a great bench.

20 January 2026
Rated 5 out of 5 stars

The log shed arrived within the…

The log shed arrived within the timescale allocated. The driver was very polite even though his English was not very good. He assembled the shed quickly and asked me to check I was happy. All in all a pleasant experience and would thoroughly recommend the company

18 January 2026
Rated 4 out of 5 stars

The product is good

The product is good. Better assembly info would help.
Labelling of the panels-front/back etc would have helped
Took a while to assemble the first one and then very easy

11 January 2026
Rated 5 out of 5 stars

Super log store

Super log store, incredible quality and pre drilled holes made it a game changer!
Constantly updated regarding delivery and tracking.
Delighted!

11 January 2026

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