AR15 Discounts Reviews 543

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent prices and wide selection of products available, often finding items at competitive rates. Many highlight the fast and reliable shipping, with orders often arriving earlier than expected and in secure, discreet packaging. The ordering process is generally described as a breeze, and the quality of the products is consistently noted as high, never feeling cheap or like a knock-off. However, some customers also noted issues with delivery services, such as packages being lost or arriving late, even after paying for expedited shipping. A few other people also felt that the site could be slow to process orders, and some experienced receiving incorrect items or products that were dead on arrival, leading to dissatisfaction with the resolution process.

What people talk about most

Price

Consumers find price to be positive, with many reviewers consistently praising the great prices, good deals,... See more

Product

Customers consistently note positive experiences with product, praising the good quality, great selection,... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast shipping and... See more

Order

Reviewers express satisfaction with their orders, frequently noting accurate and complete deliveries that... See more

Service

Customers had positive experiences with service, often highlighting its speed and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 4 out of 5 stars

9-5 update: I was contacted by Jennifer from AR15 Discounts/DirtyBird and she rectified the situation. So I am upgrading from 1 to 4 stars. I purchased the TWF Frame For Glock 17 Gen 3 & 4 but it'... See more

Company replied

Rated 4 out of 5 stars

Doing well on pressing an getting packages out. There was a few things I was going to get from u guys but u guys was out of stock so had to buy from somewhere else I like to buy all my stuff from 1 pl... See more

Company replied

Rated 5 out of 5 stars

I became aware of AR15Discounts thru the AmmoSeek website. Their listing disappeared after a few weeks. They came up on a google search, and I found primers listed at a price too good too be true. An... See more

Rated 5 out of 5 stars

The sale on an item ended mid checkout process, and i contacted customer support and they give me a gift card voucher for the difference. Thats the best customer support ive had from any website and i... See more


Company details

  1. Online Marketplace

Written by the company

Family owned and operated. Great prices, fast shipping, and outstanding service on AR15 Parts from top manufacturers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

543 reviews

5-star
4-star
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2-star
1-star

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

I'm having a bad experience with them

I'm having a bad experience with them
no way to contact with them
I buy a barrel to ar15 discounts but I want longer barrel so they told me that they will change it
so I send the 16'' but they never send me the one I need. now I don't have neither . but pay for it.

10 January 2025
Unprompted review
AR15 Discounts logo

Reply from AR15 Discounts

Hello Samuel! I am very sorry for the delay in getting back to you. We are behind on our returns, but we are getting caught up. One of our CS reps just reached out to you about the exchange for your 18" barrel. Please let us know if you have any questions or concerns.

Best,
Michael Earnest

Rated 1 out of 5 stars

Made an order yesterday

Made an order yesterday. Today, one of the items I wanted is back in stock, so i reached out to see if I could cancel part of the order and get the part I originally wanted. Nope. Gotta cancel the whole order. Well, problem is then a barrel I was ordering is now full price and they won’t honor the sale price I purchased it under. Basically zero customer service, just a bot you’re conversing with who “escalates” your issue, but don’t really expect a timely response from the escalation. They’re happy to take your money, but not even remotely interested in providing a good customer experience.

10 January 2025
Unprompted review
AR15 Discounts logo

Reply from AR15 Discounts

Hey Ryan! I am very sorry for the inconvenience. Unfortunately, we would have to cancel the whole order for you. However, we can most certainly honor the sale pricing on the barrel, and I apologize you were told otherwise. I'm not seeing an email from you, so please email us at info@ar15discounts.com and we would be happy to get you taken care of. We'll make sure your order gets squared away.

Thanks and have a great day!

Michael Earnest

Rated 1 out of 5 stars

Slow as hell

10 January 2025
Unprompted review
AR15 Discounts logo

Reply from AR15 Discounts

Hey Jason,

Thanks for the feedback. We are working on getting our order processing time shorter by working overtime and on weekends to get caught up on orders. We are getting out over 1,000 orders out a day and steadily catching up. If you would like to email us at info@ar15discounts.com, I would like to get you hooked up with some free swag on your next order. Please let me know if you have any questions or concerns.

Best,
Michael Earnest

Rated 5 out of 5 stars

Outstanding

I personally have had the great privilege of not only purchasing many great AR-10/15 and other name types/brands firearms but the learning experiences as well, and the prices are very hard to beat as a major bonus.

18 December 2024
Unprompted review
Rated 1 out of 5 stars

I purchased an item on December 28th

I purchased an item on December 28th, that was in stock. I reached out yesterday and today to this company, via the chat portal. Both times I received word that my item is labeled, and has been so since January 3rd. Apparently, it still will not ship for 6-7 more days. This is absurd considering that the item I purchased is available many other places.

I wish I had read the reviews prior to purchasing anything through this business. I believe that this company is over-extended in a few areas.

9 January 2025
Unprompted review
AR15 Discounts logo

Reply from AR15 Discounts

Hello! I am very sorry for the troubles you ran into with your order. We have seen an increase in the amount of orders that are not being scanned by the parcel services when they are picked up, and it can take a few days for the initial scan to happen. This is unfortunately, something we can't control, but we are working with our carriers on it. If you could reach out to us at info@ar15discounts.com and reference this conversation, I would be happy to look into this for you. Please let me know if you have any questions or concerns.

Best,
Michael Earnest

Rated 1 out of 5 stars

Customer service is crap. Shipping is crap.

Ordered something paid for said item. Items shipped. Items in never ending loop on shipping. Reach out to see what is going on. They give no help at all. Reach out to USPS no help at all. Just out my money and hoping that the item shows up sometime. Has literally been to my cities Regional Building twice and shipped back to the last place it was before my city.

9 January 2025
Unprompted review
AR15 Discounts logo

Reply from AR15 Discounts

Hey Kelly! I am very sorry for the delay you ran into on your order. Unfortunately, we are seeing weird routing issues and delays with all of our carriers right now, due to the holidays and crazy weather throughout the country. The good news is your order is back in your city and should be delivered in the next day or two. I already emailed you about this, but we will keep an eye on the tracking to make sure it is delivered. Regardless, we will make sure you get a replacement order, a refund, or your original order. Please let me know if you have any questions or concerns.

Best,
Michael Earnest

Rated 1 out of 5 stars

Be careful with this business, they will hold your money and not process an order.

Placed an order for an in stock item on the 29th of DEC. Ask customer service why the order is still showing as being processed. Next day they cancel my order saying item is out of stock. At least I got my money back. Be careful with this outfit they sit on orders then cancel no notice.

Update as of 7 Jan 2025, the company stated they would refund the purchase and still have not. Take your business to a company that will not try to rob you. You have been warned.

5 January 2025
Unprompted review
AR15 Discounts logo

Reply from AR15 Discounts

Hello! I am very sorry for the inconvenience. We have been delayed because of our Holiday Sales but we are working on getting caught up. As far as the oversold order, I am very sorry and we try to have as accurate of inventory, as possible, but sometimes we do run into issues. Please let us know if you have any questions or concerns.

Best,
Michael Earnest

Rated 5 out of 5 stars

Shopping is a breeze

Shopping is a breeze, fast searches, easy filtering and a checkout that is no problem. I use AR15DISCOUNTS.COM to find great deals, it also is a great tool to price items or for comparison shopping. I wish shipping wasn't so expensive for faster delivery or that free shipping was included for checkouts over a certain value.

Also, you sent me the New Years Giveaway in my package and I was extremely enthused to sign up, just to find out it was already won. I'll Probably need counseling to recover from the heartbreak because that looks like a sweet Watchman 22 and KHX custom 1911.

Thanks for the great deals.

19 December 2024
Unprompted review
Rated 1 out of 5 stars

Processing limbo……

My order has been in “processing” limbo for a week now. I thought no big deal, there is another company in North Carolina that will get my order to me. So when I attempted to cancel the order they refused. They said it was too far in the processing process to give me a refund. Really?? I just wanted to nicely cancel my order and move on. Think twice before you order from this place.

3 January 2025
Unprompted review
AR15 Discounts logo

Reply from AR15 Discounts

Hello! I am very sorry for the troubles you encountered when trying to cancel your order. Typically, we are able to cancel orders unless it gets to the point where the order has had it's label printed and is staged to be shipped with the carrier. If you could reach out to us at info@ar15discounts.com and reference this conversation, I would be happy to look into this for you and see if we can get you taken care of. Either way, we can work on a return for you.

Best,
Michael Earnest

Rated 1 out of 5 stars

Absolute worst company I have ever…

Absolute worst company I have ever dealt with. customer service is nonexistent, employees are ignorant, and useless. The one thing that they’re very very good at is excuses for not shipping the items you paid for and giving you the runaround. I purchase several thousand dollars worth of merchandise and all I got was excuse after excuse after excuse, sent me an email telling me it was shipped. All they did was print the label. five days later still didn’t ship anything. Worst then dealing with China, and that’s about as bad as it gets. This company is a joke

2 January 2025
Unprompted review
AR15 Discounts logo

Reply from AR15 Discounts

Hey Paul! I am very sorry for the inconvenience and I would like to track these issues down for you. Could you please reach out to us at info@ar15discounts.com and reference this conversation and I would be happy to get this taken care of for you. We care about your experience and want to make sure we can get this squared away for you.

Best,
Michael Earnest

Rated 5 out of 5 stars

Great selection @ even greater prices

Great selection @ even greater prices. Option for flat rate shipping is appreciated out here in Hawaii. Too everyone, rifle magazines or anything that isn't compatible with typical handguns aren't regulated. Only pistol mags are capped to 10rds. No capacity limit for ar's etc. Ar pistols are regulated by welding and aluminum 10 rd mag to lower and loading from top with upper lifted. Yikes.
Aloha all.

31 December 2024
Unprompted review

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