I purchased an Aquatica Monolith Hydrorelax Pro tub for a high-end residential installation and it has been a complete failure. This is not a matter of preference — the product does not work. Th... See more
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We placed a significant order yesterday for a tub, 2 vessel sinks and related products. Without the assistance of Goran over the last 3 months we would have chosen an alternative to your products. He... See more
I ordered a rather unusual bath tub from Aquatica last December. Ordering from North Carolina, I found myself working with sales reps in Poland, Washington State and who knows where. Ultimately I r... See more
Dear Trustpilot community, I'm happy to share my experience with Aquatica's technician, Jared, He really went above and beyond to solve our issue with our spa in timely manner. I can tell he is f... See more
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Company details
Written by the company
AQUATICA Plumbing Group Inc. is a renowned International bath ware manufacturer and designer. We specialize in the production of faux stone bath ware, which is synonymous to indulgence and comfort. Our bathroom pieces are acclaimed for their smoothly organic feel and uniquely sculptured lines. Designed in Europe, crafted in America, our team of skilled and experienced designers, gives us the doorway to having a raw and original approach to bath ware. With impeccable performance in mind, AQUATICA’s bathtubs, hot tubs, outdoor spas, washbasins, showers and accessories have all been manufactured with only the best in components and materials. Using our one-of-a-kind, patented materials, AquateX, NeroX, and DurateX, in the production of all our pieces. Our varied selection of freestanding, built-in, jetted and air massage bathtubs are rigorously tested, so as to meet international standards. Founded and established in 2003, AQUATICA was initially launched in Canada, but now expands on an International level. Our reliable shipping program is now available in all 50 American states, Canada, as well as Europe and the UK, delivering directly to your door.
Contact info
655 Peachtree Industrial Blvd, BLDG 200, STE 210, 30518, Sugar Hill, United States
- +1 866 606-2782
- info@aquaticaplumbing.com
- aquaticausa.com
3.0
Average
131 reviews
Replied to 50% of negative reviews
Typically replies within 24 hours
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Excellent customer service
Excellent customer service, shipping was quick and the crate fully protected the tub. I have not installed it yet but very satisfied with the order, packaging and delivery.
11 September 2017
Unprompted review
LOVE our tub
LOVE our purescape 621 tub! It is the focal point of our bathroom. But not only is it lovely to look at, it fills quickly and stays hot!
The aquatica people were very acciommadating and helpful, they were ready to deliver immediately but we were not ready for it and then we had further renovation delays and they held it for us until we were ready.
11 September 2017
Unprompted review
nice look and quality
11 September 2017
Unprompted review
Beautiful bathtub and very securely …
Beautiful bathtub and very securely packed. We haven't quite installed it yet.
11 September 2017
Unprompted review
We purchased the Aquatica PureScape™ 040…
We purchased the Aquatica PureScape™ 040 Freestanding Acrylic Bathtub for a client's home because she wanted a true deep-water tub. This was the answer and she is thrilled with it. The service was great. Goran was responsive, patient and helpful. It seemed almost too good to be true that shipping would be free and then arrive in good condition & on time also. No worries were necessary there! The packaging was impressive - very secure & sturdy. Delivery was well done - driver did a good job. Overall, very pleased with this company & the bathtub. Yes, I would recommend and purchase from again.
16 August 2017
Unprompted review
Great customer service and quick …
Great customer service and quick responses. I was impressed with their website chat help and how quickly they responded to email. Love our tub!
14 April 2017
Unprompted review
Great product and outstanding customer service .
Goran did a great job for us .We got the Aquatica Carolina bathtub and love it!.Could not be happier.
22 March 2017
Unprompted review
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