Aquastream Water Softeners Ltd Reviews 

Stephen was professional. Arrived early on the appointment and has done the job with perfection. There was an issue with the unit he brought and he went back and brought a new unit. Very pleased with the work. Would definitely recommend.

Stephen offered expert advice on choosing a water softener suitable for my family without sales talks. On installation day, Stephen and his team laid the piping configuration so well behind the skirting board that avoids any damage to my new kitchen unit. They did not mind the hard work of drilling holes so close to the floor. Much appreciate the work ethic of the team. I will engage them in my second house. I am glad that I chose Aquastream. Highly recommended.

The installer was pleasant, efficient and made changes to the system that made it quieter than its predecessor. He also made the cupboard where it was installed neater by repairing damage done to it when the previous softener had failed and flooded. If I could give them more than 5 stars, I would!

Very good service. Contacted them via whatsapp to verify that they could supply a new transformer for our water softener. Replied quickly with the correct part and ordering details. Part dispatched quickly, arrived in 2 days and is far superior quality than original one. Good customer service.

Excellent service and post sales advice from Steve at Aquastream in helping us get our Kinetico K2 RO water filter system back up and running having moved house. Highly recommended, expert product knowledge, great pricing and service.

Stephen arrived promptly and was not phased by the extra pipe work he had to do. Efficient and professional at all times we were highly impressed with the work and our new water softener. Highly recommend

Like companies used to be……
I would like to highly recommend this company for the installation of a water softener. If you want an honest, prompt and professional service then please call Aqastream. We had problems with an old softener so Stephen took time to talk through the new model and answer all our questions. Stephen turned up on time and carefully installed the new unit leaving everything neat and tidy. The aftercare has also been brilliant - going over and above to help us with a washing machine problem. We will also use this company to order good quality salt. Thank you for everything.

An all-round excellent experience. Aquastream responded to my initial email enquiry almost immediately, and came out for a site visit shortly afterwards, where Stephen was really helpful in providing information and answering all my questions. When it came to fitting, he worked really quickly and left everything spotless, and talked me clearly through operating the water softener before he left. I would definitely recommend.

The softer water makes such a difference and saves a fortune on Viakal!
The service is great, helpful and friendly, what more can you ask?

I have been a customer of this business for many years. Stephen is always helpful and tidy when working. My recent experience was when he replaced my old water softener. It was a very awkward job, due to the position of pipework and concealing panelling in a very tight space. He replaced and improved most of the pipework and corrected faulty plumbing that had been in place for years. I would recommend this firm to any one.

I had to replace my Eco Water Filters and discovered Aquastream after some Googling. Since the filter model numbers have changed I had to be sure to order the correct ones. An email was sent to the Aquastream address and it being over the Festive season I was not expecting a response till the New Year. To my surprise I did not only get a response but also very good advise. I placed my order and had the correct filters delivered to my doorstep a few days later.
Special thanks to Stephen for assisting me, I will definitely get my cartridges from Aquastream in future.

Having lived in a hard water area all my life and experienced the luxury of others' soft water, I couldn't wait to have a softener of my own. Aquastream ticked all the boxes, in particular, Steve was the only prospective installer to make a thorough inspection of my existing water system before quoting. When it arrived, his quote was minutely detailed and arrived in my inbox on the day he said it would. Steve and Lee carried out the work quickly, efficiently and cleanly, and put everything back in its place before they left. They were courteous and friendly throughout the day. Steve then took the time to explain in detail the workings of the softener and the refill procedure. I am now wallowing in super soft water and can wholeheartedly recommend Aquastream.

This company, though located in the UK, is the only source for Kinetico water softner parts as the US retailers refuse to sell to consumers. Shipping was very fast to the US and they use a trusted payment provider, PayPal. Working on your Kinetico is easy as long as you take your time and you can avoid the expensive service calls.

It's so hard to find a good quality product, it's even hard find someone who would install it properly, in a way that gives you confidence that it will work as expected. I've got water softener installed by Aquastream and it is amazing. The pipework is so neat and clean. The devices works like a charm.

I've got all my questions answered and everything was explained. I know what to expect and how to use this device (it is very new to me, so it is really handy to get all the insights).

The result looks like they would do it in their own house, and you've got to just love it. Amazing. Can't recommend them more!

Having been a sceptic for many years i finally succumbed to a water softer. What a game changer!
Our clothes are softer, showering is better than ever before, even washing the car is easier.

The installation by Steve was first rate, very neat and tidy. A professional service from start to finish.

We would recommend Stephen to everyone, he has Excellent knowledge of water softeners and all plumbing issues. Very prompt service, very tidy pipework and very tidy worker. The water softener worked straight away , you could feel the difference in the water immediately . Many thanks

Steve fitted our water softener almost 3 weeks ago, after advising us on the best one for our home. He worked efficiently and cleanly, was easy going and knowledgeable. Our soft water experience after the misery of the very hard water, is a delight.

I had an old water softener that I pulled out of storage. Quite a number of things wrong with it which Stephen was able to identify and offer a solution quickly - even out of hours!
A pleasure to correspond with Stephen and their supply of spare parts was very quick.

Excellent experience from quote to install.

Really knowledgable team, prompt responses throughout and an extremely neat and tidy install. Big thanks for Stephen, Lee and Christine for the excellent service.

I probably won’t need to use Aquastream again for a while, as the install has been completed to a high standard and the Kinetico water softener seems good quality, but I would not hesitate to recommend Aquastream to friends and family.

I received a call from Aquastream Water Softeners soon after making an enquiry on the Kinetico website. Stephen was very helpful and explained the process thoroughly before arranging a site visit, after which I was able to get an installation appointment quickly.

Stephen did a fantastic job of the installation. I was really impressed with his attention to detail and the neatness of the work he carried out. Very thorough, clean and tidy. Obviously takes pride in his work! His estimate for the time taken to complete the job was bang on too.

Great communication. Very knowledgeable and responsive to questions. Couldn't have asked for a better experience tbh. Highly recommended!