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Aqua Cure Reviews 

368
•
TrustScore 5 out of 5

4.8

Water Filter Supplier
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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of the products, noting they perform as intended and are often available at reasonable costs. The service is frequently described as efficient, reliable, and second to none, from initial contact through to delivery. Many people also highlight the fast and dependable delivery service, with orders often arriving promptly or even the next day. Reviewers commend the staff and customer service team for their exceptional helpfulness, professionalism, and extensive product knowledge, providing supportive advice and quick responses to ensure overall satisfaction.

What people talk about most

Delivery service

People report positive experiences with delivery service, frequently highlighting quick and fast delivery... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and reliability.... See more

Product

Clients share positive opinions on product quality, often highlighting great value and reasonable costs for... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, politeness, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting the fantastic assistance and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just the best provider of quality water filters that fit our Samsung American fridge freezer after Samsung changed the fitting and the code. Great value products delivered on time every time. Great cu... See more

Company replied

Rated 5 out of 5 stars

We've been using AquaCure for a while now and honestly couldn't recommend them highly enough. Brilliant products, brilliant service and a team that genuinely goes above and beyond. If you're looking f... See more

Company replied

Rated 5 out of 5 stars

I was having a problem after changing my water filters. There was no water coming out if the tap! After a while fiddling with it accessed their website chat option and chatted with Mike who diagnosed... See more

Company replied

Rated 5 out of 5 stars

We've been working with Aqua Cure since 2009 and they've always been great. Deliveries are always on time and correct too. They're always there for any help we need and their team- managed by the love... See more

Company replied

Company details

  1. Water Filter Supplier
  2. Hot Water System Supplier
  3. Water Pump Supplier
  4. Water Purification Company
  5. Water Softening Equipment Supplier
  6. Water Treatment Supplier

Written by the company

Aqua Cure are one of the UK's leading suppliers of water treatment and purification products for use in domestic, commercial and industrial environments. We offer a wide range of solutions to solve all your water problems, from simple water taste improvement to complex scale control.

Contact info

4.8

Excellent

TrustScore 5 out of 5

368 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(368)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Placed order

Placed order, received a phone call couple of days later wanting £80 more for delivery. Still waiting on a refund…..

1 July 2024
Rated 5 out of 5 stars

Simply the best!

Deliveries are always on time and correct. If we have issues with low stock and need early deliveries we always receive help where possible. No complaints whatsoever.

30 May 2024
Rated 5 out of 5 stars

Erin at Aqua Cure was very helpful in…

Erin at Aqua Cure was very helpful in sourcing and organising delivery of 19 litre bottles to our company, always updating on information relating to the order and delivery time. We be reordering again in the near future.

21 March 2024
Unprompted review
Rated 5 out of 5 stars

Water Filter

I had been asked to obtain a filter for a client.
This is totally out of my field of knowledge, so I was totally reliant on the information given to me by Aqua Cure.
Erin proved most helpful: sourcing exactly what I needed, arranging delivery next day and all for a great price.
5*
Highly recommended.

10 April 2024
Unprompted review

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