Two scheduled appointments, both were canceled. Both times Customerservice said yes will send someone out between 5-8 PM and no-show/no call. False promises. The text/“Ai” system needs work. The s... See more
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Active pest control had to come out and spray for ants as they started coming inside my home. I use terror ant baits when they come inside and that takes about 2 days to get rid of them. This happen... See more
Company replied
We had lots of carpenter ants coming in my ADU last week. We believe it's because of extremely hot temperature. I went online to make a reservice appointment. It's so simple to get a time slot that fi... See more
Company replied
Our service has always been THE BEST! The Aptive service reps are courteous, timely, very thorough and provide lots of pictures documenting all the areas they maintain. we appreciate their work & su... See more
Company replied
Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
48531 Warm Springs Blvd, Ste 410, 94539, Fremont, CA, United States
- 14154130540
We overthink pests so you don't have to.
4.3
Excellent
148 reviews
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Great overall service tech Juan I…
Great overall service tech Juan I believe explained everything very clearly and was very professional would like to get Juan all the time if I could thank you
20 September 2025
Reply from Aptive Pest Control - San Jose
Hi Erik,
Thank you for sharing your feedback! We’re thrilled to hear that Juan provided clear, professional, and thorough service. At Aptive, we take pride in having knowledgeable and dedicated service professionals who ensure every home is properly protected.
We truly appreciate your trust in Aptive and will pass along your kind words to Juan. We look forward to continuing to provide high-quality pest control for your home.
-Jasmine
I have been using Aptive for years
I have been using Aptive for years - I like and trust their service.
14 June 2025
Reply from Aptive Pest Control - San Jose
HI Silvia,
Thank you for sharing your feedback! We’re thrilled to hear that you’ve trusted Aptive for years and are pleased with our service. At Aptive, we take pride in providing reliable, professional, and effective pest control while ensuring our clients feel confident in the protection of their homes.
We truly appreciate your loyalty and look forward to continuing to provide high-quality service for your home.
-Jasmine
The service person was nice and polite
The service person was nice and polite. Only thing is there were a few ants that still came around.
18 September 2025
Reply from Aptive Pest Control - San Jose
Hi Valerie,
Thank you for taking the time to share your feedback. We’re glad to hear that your service professional was polite and helpful. We also understand how frustrating it can be to still see ants after a treatment. At Aptive, we strive to provide thorough, effective pest control, and we want to make sure your home is fully protected.
Please reach out to us at socialmedia@goaptive.com so we can review your account and ensure any remaining ant activity is addressed. We appreciate you being part of the Aptive neighborhood and look forward to helping you get the results you expect.
-Jasmine
Reply from Aptive Pest Control - San Jose
Hi Betty,
Thank you for sharing your experience! We’re thrilled to hear that our Aptive team was fast, personable, and professional, those are exactly the qualities we strive to deliver at every visit. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home with the same care and attention.
-Jasmine
Service was great except for not…removing cob webs.
Service was great except for not removing cob webs on house and fence. Thank you.
16 September 2025
Reply from Aptive Pest Control - San Jose
Hi Linda,
Thank you for sharing your feedback! We’re glad to hear that your service was great, and we appreciate you letting us know about the cobwebs on your house and fence. At Aptive, we take pride in delivering thorough pest control and want every visit to meet your expectations. We’ll make sure your notes are added so future visits address these areas, and we look forward to continuing to keep your home and yard protected.
-Jasmine
No Consistency
Every time my service date is announced, Aptive gives me "Monday" or "Tuesday" with no time stated. I cannot spend a whole day waiting for someone to show up. I have called each time, for over a year, asking what time slot is scheduled. Each time I'm reassured that the next time will be different.
I never see the same person twice. Every month there's a different person and some are not very interested in their job. I'm never sure if they bait the rat traps or not. It would help if the same person was assigned to the same customers each time.
2 September 2025
Reply from Aptive Pest Control - San Jose
Hi Iris,
Thank you for sharing your experience with Aptive. We’re so sorry for the frustration caused by not receiving specific time frames and for the inconsistency with different service professionals. We completely understand how valuable your time is, and it’s clear we need to do better.
Your feedback about consistent service professionals and clearer communication on treatments is important to us, and we’ve shared it with our local operations team to review your account and improve your future visits.
Please reach out to us directly at socialmedia@goaptive.com with your account information so we can look into this further and do everything possible to address your concerns. Thank you for being part of the Aptive neighborhood and for giving us the opportunity to make things right.
-Jasmine
Great work!
The technicians that come out are always professional, friendly and never dismiss my concerns. They’re always willing to treat additional areas and offer suggestions when needed.
13 September 2025
Reply from Aptive Pest Control - San Jose
Hi there,
Thank you for sharing your feedback. We’re thrilled to hear that our service professionals consistently provide professional, friendly service and take the time to address all of your concerns. At Aptive, our team takes pride in going the extra mile to treat additional areas and offer helpful suggestions to keep your home protected from pests.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to care for your home.
-Jasmine
Reply from Aptive Pest Control - San Jose
Hi Susan,
Thank you for sharing your feedback. We’re thrilled to hear that you’ve found our pest control services to be consistent and thorough. At Aptive, we strive to provide effective, reliable service that keeps your home comfortable, and it’s wonderful to know that our efforts have made a difference for you.
-Jasmine
The service tech was amazing
The service tech was amazing! Friendly, knowledgeable, and quick.
Communicating with aptive is at best frustrating experience. All customer service is handled in call centers overseas, and they really can't help with anything. If you are looking to begin pest control service, stick with a company with U.S. based communication staff.
16 September 2025
Reply from Aptive Pest Control - San Jose
Hi Joel,
Thank you for sharing your feedback. We’re thrilled to hear you had a great experience with our service professional and appreciate your kind words about their knowledge and friendliness. We also hear your concerns about communicating with our customer care team. At Aptive, we’re committed to providing both effective pest control and clear, helpful communication, and your feedback highlights areas where we can improve. Please reach out to us at socialmedia@goaptive.com so we can personally address any questions or concerns and ensure your experience reflects the high standard we strive for at Aptive.
-Jasmine
Customer requirements need to be…
Customer requirements need to be understood and responded to appropriately
7 September 2025
Reply from Aptive Pest Control - San Jose
Hi Ramesh,
Thank you for your feedback. At Aptive, we take customer needs seriously and strive to fully understand and respond to each request appropriately. We’d love the opportunity to resolve any concerns you have, so please don’t hesitate to reach out to us directly at socialmedia@goaptive.com. Your input is invaluable, and we hope to provide you with a seamless experience in the future.
-Jasmine
Reply from Aptive Pest Control - San Jose
Hi Beth,
Thank you for sharing your feedback! We’re thrilled to hear that you had a great experience with our service professional. At Aptive, we take pride in providing professional, thorough, and reliable pest control, and it’s wonderful to know our efforts are appreciated. We’ll be sure to pass along your kind words to the service professional and look forward to continuing to keep your home comfortable.
-Jasmine
Great service
Alize did amazing job taking care of the webs not just around the house but also in the backyard. She was punctual, professional, and explained everything clearly.
30 August 2025
Reply from Aptive Pest Control - San Jose
Hi there,
Thank you for sharing your feedback! We’re thrilled to hear that Alize provided a thorough and professional service, addressing webs around your home and backyard, while explaining everything clearly. At Aptive, we take pride in delivering attentive, knowledgeable, and reliable pest control, and it’s wonderful to know our efforts are appreciated. We’ll be sure to pass along your kind words to Alize and look forward to continuing to keep your home comfortable.
-Jasmine
My experience has been hit or miss…
My experience has been hit or miss depending on who the technician is. The level of dedication is not with all the technicians or the office staff. Scheduling is an issue and communication around scheduling is less than adequate. I received on days notice for my last pest control visit which was not supposed to be till September 12th. I tried to postpone that visit till my scheduled visit on 9/12 and you tried to charge me $199.00!!! Just poor service from that aspect!!
29 August 2025
Reply from Aptive Pest Control - San Jose
Hi Michael,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconsistencies in service and communication you’ve experienced. At Aptive, we strive to provide dedicated, professional service from every service professional and clear, reliable scheduling from our office staff, and it’s clear we fell short in your case. We also apologize for the confusion regarding the visit and associated charges. Please reach out to us directly at socialmedia@goaptive.com so we can review your account, address these concerns, and work with you to ensure a smoother, more consistent experience moving forward.
-Jasmine
Pest Control
He took the time to clear away the spider webs around the building and on plants.
20 August 2025
Reply from Aptive Pest Control - San Jose
Hi Chuck,
We’re glad to hear that our service professional took the extra time to clear away the spider webs around your building and plants. At Aptive, we take pride in providing thorough and attentive service, and it’s wonderful to know that this level of care made a difference for you. Thank you for being a valued part of the Aptive neighborhood, and we look forward to continuing to protect your home and property with the same attention to detail.
-Jasmine
Targeted, thorough pest control
Thorough, friendly, effective service as always! Our ant problem has finally been resolved, thanks to special targeted treatments. Aptive is a huge improvement over our last pest service. Highly recommend.
26 August 2025
Reply from Aptive Pest Control - San Jose
Hi Pam,
Thank you for sharing your experience! We’re thrilled to hear that our targeted treatments have successfully resolved your ant problem and that you’ve noticed the difference Aptive provides. It’s wonderful to know our team’s thorough, friendly, and effective service has made such a positive impact. Your recommendation means a lot to us, and we truly appreciate your trust in Aptive.
-Jasmine
The service I receive seems moderately…
The service I receive seems moderately effective. We've always been "heavy" in spider and web infestation. Not sure we'll ever totally control this but I'd like to say its been reduced.
26 August 2025
Reply from Aptive Pest Control - San Jose
Hi Freddy,
Thank you for sharing your experience with us. We’re glad to hear you’ve seen a reduction in spider activity, though we understand how challenging it can be to fully control pests when they’ve been persistent for a long time. At Aptive, our goal is to provide consistent, effective treatments that continue to push pest activity down over time. We’d love to review your service plan to make sure we’re targeting the right areas and maintaining progress. Please feel free to reach out at socialmedia@goaptive.com if there’s anything specific you’ve noticed or if you’d like us to take another look. We’re here to help keep things moving in the right direction.
-Jasmine
Reply from Aptive Pest Control - San Jose
Hi Suneena,
Thank you for sharing your feedback! We’re glad to hear that our team took the time to explain our products and services clearly. At Aptive, we believe that informed customers are empowered customers, and it’s wonderful to know our efforts to provide clarity and understanding are appreciated.
-Jasmine
The technician was asked to let me know…
The technician was asked to let me know if the black boxes were empty or not and he did not get back to me.
13 August 2025
Reply from Aptive Pest Control - San Jose
Hi Clara,
Thank you for sharing your feedback. I’m sorry to hear that our service professional didn’t follow up regarding the black boxes as requested. At Aptive, we take clear communication and thorough service seriously, and it’s important to us that your questions and concerns are addressed. Please reach out to us at socialmedia@goaptive.com so we can ensure this is resolved and provide the information you were looking for. We truly appreciate having you in the Aptive neighborhood and want to make sure your service experience meets your expectations.
-Jasmine
Reply from Aptive Pest Control - San Jose
Hi there,
Thank you for sharing your feedback! We’re glad to hear that our service professional demonstrated responsibility and professionalism. At Aptive, we strive to provide knowledgeable, reliable, and effective service with every visit.
We truly appreciate you choosing Aptive and look forward to continuing to protect your home.
-Jasmine
BUGS ARE GONE
IT WAS SO NICE TO HAVE HIM COME WHEN YOU TOLD ME HE WOULD. AS I HAVE BEENY ILL HE SPOKE TO MY DAUGHTER AND WENT TO WORK AND LEFT AFTER TELLING MY DAUGHTER HE WAS GOING.
6 August 2025
Reply from Aptive Pest Control - San Jose
Hi Mary,
Thank you for sharing your experience. We’re so glad to hear that our service professional arrived on time and communicated clearly with your daughter. At Aptive, we strive to provide reliable, respectful, and attentive service, and it’s wonderful to know that made a difference for you during a time when you weren’t feeling well.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to take care of your home. Your feedback means a lot to our team.
-Jasmine
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