The fellow came inside and did a terrific job spraying for fleas. I have two cats and the summer heat has encouraged them to reproduce. He also worked very hard to avoid spraying my house walls that w... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The fellow came inside and did a terrific job spraying for fleas. I have two cats and the summer heat has encouraged them to reproduce. He also worked very hard to avoid spraying my house walls that w... See more
Company replied
Kwandell took the time to really listen to my concerns and carefully focused on the areas I specifically pointed out. He was professional and thorough, and he went above and beyond to make sure everyt... See more
Company replied
Malcolm was very attentive and made sure he knew everything I determined was important to me. Aptive has been very reliable and my pest issues are no longer an issue.
Company replied
After a couple of months with Aptive, I'm not sure we can tell a difference - certainly not in our shed, where critters of all sorts still find their way into, alive and feisty. There doesn't see... See more
Company replied
Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
4700 Northgate Blvd, Ste 135, 95834, Sacramento, CA, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Each time an Aptive employee arrives to take care of my home, they are the most polite and personal/friendly staff that I have encountered. They aim to please and go beyond what is expected of them.
Anytime I request something, they are always willing and able to assist.

Reply from Aptive Pest Control - Sacramento
The Aptive employee was professional & wanted to hear my pest control concerns & issues. He did a thorough interior & exterior home pest control treatment. Then checked back in to let me know all that he had done e & if there was anything else that I needed. A++ job..!! Thank you

Reply from Aptive Pest Control - Sacramento
Very detailed communication and arrive promptly. Thanks!

Reply from Aptive Pest Control - Sacramento

Reply from Aptive Pest Control - Sacramento
Very good service. The technician is always knowledgeable and caring.

Reply from Aptive Pest Control - Sacramento
Josh sprayed in the garage as requested and around the house. He was friendly and quick.

Reply from Aptive Pest Control - Sacramento
The young lady who treated my house and yard yesterday did a great job, just as I requested, She sent me a text prior to her arrival letting me know when she would arrive, When she arrived I told her what I wanted treated and that's what she did and gave me a full report, along with photos of what she had done, I only gave you 4 stars for one reason. Today, I received a text asking me to pay my bill. I've, many times, requested that you send me a bill through the mail and you finally have for a few times but it appears that you may have changed that again. If you will kindly send me a monthly bill, I will immediately follow up with a check.

Reply from Aptive Pest Control - Sacramento

Reply from Aptive Pest Control - Sacramento
Technician didn't notify me that he was on his way. I had requested a 9-12 window, he showed me the system had us down for any time, not his fault. I wasn't home when they arrived and no one rang to door to announce their presence. I arrived home as they were leaving and asked them to do the garage and first level. He did a poor job in the garage and stated he did the patio earlier from outside with a long range sprayer. He had a trainee who completed the interior first floor, he was ok. The instructor had an attitude and couldn't wait to leave. I do not want that person to service our home again.

Reply from Aptive Pest Control - Sacramento
Henry was amazing. I had them come back out due to ants being in my house. I explained they had come out two weeks prior for service and yet the ants arrived. He listened and told me how he would retreat the areas I was concerned about. The ants did exactly what he said they would do and now they are gone. He was so professional and took the time to explain to me how and why they were showing up and put my mind at ease.

Reply from Aptive Pest Control - Sacramento
Aptive has been easy to reschedule appointments that best fit your schedule. The technicians give a 30 min notice of when they are arriving.

Reply from Aptive Pest Control - Sacramento
Aptive Rep alerts you before their arrival. Very pleasant respectful personnel. They listen to your request and complete the job well done. When moving into my home there were many different rodents and spiders and since Aptive care to my home I have none. Keep up the good work Aptive👍

Reply from Aptive Pest Control - Sacramento
Technicians texted before coming with ETA and asking if I had any particular issues! I did respond about servicing in garage. Upon arrival they (two, not just one) showed at front door, discussed their plan, including interior and garage! Upon completion another face to face meeting! And they left me some extra sticky boxes for near garage doors! Best service ever!!

Reply from Aptive Pest Control - Sacramento
Our technician, Mike, is very consciencious and thorough in treating our condo. He cannot treat the back unless we are home as we only have a deck and he is always willing to change times so we will be here. He takes pictures to let us know that the bugs are not there. We are very pleased with his service.

Reply from Aptive Pest Control - Sacramento
I called for a problem and it was resolved the next day. Customer service is top notch.
Customer is heard and issue is delt with absolute satisfaction.

Reply from Aptive Pest Control - Sacramento
They showed up before 8am in the morning, this not good for us. We have a different technician every service which is why we
Cancelled the first time we had you guys. I was told when I agreed to sign back up with you again that would not happen.

Reply from Aptive Pest Control - Sacramento
All areas taken care of and mosquito trap set.
Requested moth trap for next visit.

Reply from Aptive Pest Control - Sacramento
They were able to eradicate three wasps nests for us today! They are always helpful and courteous.

Reply from Aptive Pest Control - Sacramento
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.