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Aptive Pest Control - Provo Reviews 

24
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TrustScore 4.5 out of 5

4.3

4931 North 300 West, 84604 Provo, Utah, US

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See what reviewers are saying

Rated 5 out of 5 stars

Great and friendly technician. Answered our questions and very polite.

Company replied

Rated 5 out of 5 stars

I appreciate being able to adjust my quarterly service over text. They send me a reminder the week before the appointment and if I need to adjust the day or time it is very simple to do that.

Company replied

Rated 3 out of 5 stars

The service man actually did a good job, but operational side of the business is not up to par. Every time after treatment I have to call multiple times to get an invoice.

Company replied

Rated 5 out of 5 stars

They come when expected. I like that I get a text about 30 minutes before they arrive. They do a thorough job and I can call any time I have concerns and they will come back to address the problem.

Company replied


Company details

  1. Pest Control Service

About Aptive Pest Control - Provo

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

  • 4931 North 300 West, 84604, Provo, Utah, United States

  • 13853764695
Promotion box for Aptive Pest Control - Provo

We overthink pests so you don't have to.

Smarter pest control starts here.

4.3

Excellent

TrustScore 4.5 out of 5

24 reviews

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4.3

All reviews

(24)

19,214 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Service was great

The customer service department addressed my concerns and the local manager called me as well. They sent another tech out to verify everything was done correctly.

5 August 2025
Aptive Pest Control - Provo logo

Reply from Aptive Pest Control - Provo

Hi there,

Thank you for sharing your experience! We’re glad to hear that our customer service team and local manager were able to address your concerns and that a follow-up visit ensured everything was done correctly. At Aptive, we take pride in providing thorough, reliable service and making sure our customers feel heard and supported, and feedback like yours lets us know we’re achieving that goal.

-Jasmine

Rated 4 out of 5 stars

Fruitland Drive

I wasn't able to be home when David sprayed my property...hence the 4 star rating. He did send me pics of the areas sprayed... I have to trust he did all areas needed and requested. I was sad I wasn't home to have some needed areas spayed indoors... next time.

25 April 2025
Aptive Pest Control - Provo logo

Reply from Aptive Pest Control - Provo

Hi Lynne,

Thank you for taking the time to share your experience! We understand how important it is to have peace of mind knowing all areas are properly treated, and we're glad David was able to send you photos for transparency. We truly appreciate your trust in our services, and we look forward to getting those indoor areas taken care of for you on your next visit. Thank you for being a valued part of the Aptive family, and we're excited to continue providing you with excellent service!

-Jasmine

Rated 1 out of 5 stars

There was no indication the tech was here, other than in his van creating an invoice.

The technician did not let us know he was here, my dogs didn’t bark (very unusual). I did see him in the driveway sitting in his van. Just disappointed about the way it all shook down. There weren’t wet lines on the sidewalk or driveway which typically are there. I hope the next application has a better result. Snails and wasps are out, and after treatments the go away.

2 January 2025
Aptive Pest Control - Provo logo

Reply from Aptive Pest Control - Provo

Hi Gail,

Thank you for taking the time to share your experience. We're really sorry to hear the visit didn't meet your expectations -- communication and visible results are both things we take seriously at Aptive. It's important to us that you feel confident in the service you receive, and we'd love the chance to make it right. We'll be sure to pass this feedback along to our team and make sure your next visit is more in line with what you expect. We truly appreciate you being part of the Aptive neighborhood and giving us the opportunity to improve.

-Jasmine

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