Love the advance notice when the team is arriving. They are quick an efficient. Noted the last two times after the applications that the spider webs were not wiped away like had been done before. Woul... See more
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See what reviewers are saying
Kevin text prior to confirm his arrival time, and followed through. He and a co-worker put time and care into completing a thorough job around the foundation of our home, under the eaves, as well as... See more
Company replied
Tyler Peerenboom was fantastic and the absolute best Aptive representative. I’ve had come to my house. I’ve probably had four others here at one time or another over the past six months. Tyler was hig... See more
Company replied
The technician showed up on time and we talked about the pest control measures he was going to be doing and answered all my questions. He was informative and friendly. I used to get spiders in the... See more
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Company details
Welcome to Aptive Pest Control
Written by the company
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contact info
10260 SW Nimbus Ave, Ste M-4, 97223, Portland, OR, United States
- 19712656224
We overthink pests so you don't have to.
4.5
Excellent
202 reviews
Asks customers to review
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Don't expect them to show up.
You say someone is coming to service and they do not show up, not even a message to say they're not coming. You don't seem to care about waisting your customer's time.
25 March 2025
Reply from Aptive Pest Control - Portland
Hi David,
Based on your account, your most recent service was on March 31st. The email you received was intended as an invitation to share feedback on your overall experience with Aptive. We apologize for any confusion it may have caused and understand how it might have seemed like a service was scheduled. If you'd like to share your thoughts on your service as a whole, we’d truly appreciate it—your feedback helps us continue providing the world-class care you deserve.
-Jasmine
Aptive employees always helpful
Aptives employees are always helpful and thorough answering questions and do a great job.
5 May 2025
Reply from Aptive Pest Control - Portland
Hi Margie,
Thank you so much for your kind words! We’re so glad to hear that our Aptive team has consistently been helpful and thorough in answering your questions and providing great service. It’s always our goal to make sure you feel confident and well taken care of, and we're thrilled that we’ve been able to meet that expectation. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to serve you with the same dedication!
-Jasmine
Reply from Aptive Pest Control - Portland
Hi Debra,
Thank you for taking the time to share your experience! We're so glad to hear that your service professional was able to provide you with friendly, knowledgeable, and accommodating service. At Aptive, we strive to ensure every interaction is a positive one, and it's great to know we met your expectations. If you ever need anything else, we're here to help!
-Jasmine
I always appreciate a heads up text on…
I always appreciate a heads up text on what time they will be here. He was puntual and courteous adding coverage for his shoes. He came in to address the ants we had seen in and around our kitchen. Very thorough and polite.
25 April 2025
Reply from Aptive Pest Control - Portland
Hi Joanne,
Thank you so much for your thoughtful feedback! We’re thrilled to hear that our service professional was punctual, courteous, and took extra care with shoe coverings while addressing your concerns. We know how important it is to feel comfortable with the service, and it’s great to hear that you appreciated the heads-up text and thorough attention to the ants in your kitchen. We’ll make sure to pass along your compliments to the team! If you need any further assistance, don’t hesitate to reach out.
-Jasmine
Kevin did a good job of explaining what…
Kevin did a good job of explaining what he was treating and where.
28 April 2025
Reply from Aptive Pest Control - Portland
Hi Debbie,
Thank you so much for your feedback! We’re glad to hear that Kevin took the time to explain everything he was treating and where—that kind of clear communication is important to us at Aptive. We appreciate you choosing us for your pest control needs and are always here to help whenever you need us!
-Jasmine
Reply from Aptive Pest Control - Portland
Hi Jackie,
Thank you for the kind words! We’re so glad to hear you’re happy with the service and responsiveness from the Aptive team. We appreciate you being part of the Aptive family!
-Jasmine
Great service - very thorough
Thorough treatment around the house and fence and they made sure to look for signs of bugs. Very professional.
16 April 2025
Reply from Aptive Pest Control - Portland
Hi Diana,
Thank you so much for sharing your experience! We’re glad to hear our team took the time to thoroughly treat your home and fence while being proactive in checking for signs of bugs. Professional, detailed service is what we aim for at Aptive, and it’s wonderful to know we delivered that for you. We truly appreciate your trust and are grateful to have you as part of the Aptive family!
-Jasmine
The Aptive technician (Finn) did not…
The Aptive technician (Finn) did not give me any of the gel ant killers that I requested while he was here. He said he would drop them off over a week ago, but has never shown up. I reached out to him twice since then and have received no response.
Sincerely, Pat Ogborn, 503-421-4768.
22 April 2025
Reply from Aptive Pest Control - Portland
Hi Pat,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand how frustrating this must be. Our goal at Aptive is to provide reliable service, and it seems we missed the mark this time. We sincerely apologize for not following through on your request and for the lack of communication.
If you haven't already, please reach out to us directly at socialmedia@goaptive.com so we can get you scheduled for a reservice and we will make sure everything is taken care of. Your satisfaction is important to us, and we appreciate your patience as we make things right.
Thank you for being part of the Aptive family.
-Jasmine
Great service
Listen very well to my concerns and went right to work to get them all taken care of. Very easy to talk to and professional.
28 April 2025
Reply from Aptive Pest Control - Portland
Hi Jennifer,
Thank you for your wonderful feedback! We're so glad to hear that our team listened to your concerns and took immediate action to address them. It's always our goal to make sure you feel heard, understood, and well taken care of. If you need anything in the future, don't hesitate to reach out. Thanks for choosing Aptive!
-Jasmine
Reply from Aptive Pest Control - Portland
Hi Cathy,
Thank you for sharing your experience! We're so glad to hear that our service professional arrived on time, explained the process, and was able to resolve the issue. At Aptive, we strive to provide clear communication and effective solutions every time. We truly appreciate your trust in us!
-Jasmine
Most of the time they are prompt and…
Most of the time they are prompt and complete in treating my little pests that appear from time to time. Sugar ants are a tough one but have far less issues since we began treating the home for them. Spiders are the next one and they are elusive but Aptive will come and treat when we need them.
23 April 2025
Reply from Aptive Pest Control - Portland
Hi Geoff,
Thanks so much for sharing your experience with us! We know how persistent sugar ants and sneaky spiders can be, so it's great to hear that our treatments have helped cut down the issues around your home. We're always happy to come back out whenever needed -- your peace of mind is our priority. Thanks for being a valued part of the Aptive family!
-Jasmine
Reply from Aptive Pest Control - Portland
Hi Ruth Ann,
Thank you so much for your feedback! We're glad to hear that our service professional provided you with professional service. At Aptive, we strive to ensure every visit is top-notch, and we truly appreciate you taking the time to share your experience. We're here if you need anything else!
-Jasmine
Reply from Aptive Pest Control - Portland
Hi there,
Thank you for the great feedback! We're so glad to hear the service was easy and that our service professional made a positive impression -- that's exactly the experience we strive for at Aptive. We truly appreciate you being a part of the Aptive family and look forward to continuing to keep your home protected!
-Jasmine
Technician was excellent
Technician was polite, respectful of our property, fulfilled my requests and communicated well. We hear a lot of people complaining about ants but we are not seeing them.
31 March 2025
Reply from Aptive Pest Control - Portland
Hi there,
Thank you so much for the kind words! We're thrilled to hear that your service professional provided respectful, attentive service and great communication. It's also awesome to know you're not seeing ants while others are -- that's exactly the kind of peace of mind we aim to bring! We truly appreciate you being a part of the Aptive neighborhood and are always here if you need anything.
-Jasmine
Gets the job done!
The girl that comes does a great job I wish she would come everytime.
17 February 2025
Reply from Aptive Pest Control - Portland
Hi Penny,
Thanks so much for your kind words! We're thrilled to hear that your service professional is doing a great job -- that means the work to us. We'll be sure to pass along your appreciation to her. Thanks for being a valued part of the Aptive neighborhood!
-Jasmine
Reply from Aptive Pest Control - Portland
Hi Vicki,
Thank you for your kind words! We're so glad to hear that you had a thorough experience and that communication was on point. At Aptive, we strive to keep you informed every step of the way, and it's great to know that's been your experience. We truly appreciate your support and are here whenever you need us!
-Jasmine
Shady business practices …
Shady business practices automated process sending people out inconsistently and charging clients per visit.
8 April 2025
Reply from Aptive Pest Control - Portland
Hi there,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience, and we understand your frustration. At Aptive, we take customer concerns seriously, and we’re committed to providing clear, reliable service. We’d love to get more details from you to understand exactly what happened and to make it right. Please feel free to reach out to us at socialmedia@goaptive.com, and we’ll do everything we can to resolve this to your satisfaction.
We appreciate your business and hope to earn back your trust.
-Jasmine
It is the season for ants
It is the season for ants! Ugh! I called to have someone come and review the situation. I hoped for a great resolution and I got it! Within a few days the ant population had decreased considerably. The service rep was friendly and informative!
Judy C.
3 April 2025
Reply from Aptive Pest Control - Portland
Hi Judy,
Thank you for sharing your experience with us! We completely understand how frustrating ants can be, especially during the season, and we're so happy to hear that our team was able to provide a great resolution for you. It's wonderful to know that the service professional was friendly and informative, and that the ant population has decreased significantly. We truly appreciate you choosing Aptive, and if you need any further assistance, don't hesitate to reach out!
-Jasmine
Requested all service to arrive at 1pm …
Requested all service to arrive at 1pm or after 1pm. Showed up 9am Service is to be outside and inside house. I’m not up at 9am, still sleeping. I’m retired.
5 April 2025
Reply from Aptive Pest Control - Portland
Hi Lindy,
Thank you for taking the time to share this with us. We are really sorry to hear that your preferred service time wasn't respected. We completely understand how important it is to follow your request -- especially when it impacts your day -- and we want to make sure your time window is clearly notes for future visits. Please reach out to us at socialmedia@goaptive.com so we can get your account information. We truly appreciate you being part of the Aptive neighborhood and will do our best to provide the experience you deserve moving forward.
-Jasmine
Cancellation fee is unacceptable
I did not see any significant improvement in the infestations to our home. Plus, I think you should be ashamed of yourselves for charging a fee for discontinuing services.
I would not only not recommend your service, but I would warn my friends of your discontinuation fee.
2 April 2025
Reply from Aptive Pest Control - Portland
Hi Don,
We are sorry to hear that your experience with Aptive didn't meet your expectations. Our goal is always to provide effective pest solutions and exceptional service, and we regret that we fell short in your case. We would love the opportunity to better understand your concerns and see how we can make things right.
Regarding the service agreement, we strive to be as transparent as possible, and we are always happy to discuss the details to ensure our customers feel informed. Please reach out to us directly at socialmedia@goaptive.com, and we would be glad to review your account with you.
We appreciate your feedback and the opportunity to improve. Thank you for sharing your experience.
-Jasmine
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