Love the advance notice when the team is arriving. They are quick an efficient. Noted the last two times after the applications that the spider webs were not wiped away like had been done before. Woul... See more
Company replied

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Love the advance notice when the team is arriving. They are quick an efficient. Noted the last two times after the applications that the spider webs were not wiped away like had been done before. Woul... See more
Company replied
Kevin text prior to confirm his arrival time, and followed through. He and a co-worker put time and care into completing a thorough job around the foundation of our home, under the eaves, as well as... See more
Company replied
Tyler Peerenboom was fantastic and the absolute best Aptive representative. I’ve had come to my house. I’ve probably had four others here at one time or another over the past six months. Tyler was hig... See more
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The technician showed up on time and we talked about the pest control measures he was going to be doing and answered all my questions. He was informative and friendly. I used to get spiders in the... See more
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Written by the company
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
10260 SW Nimbus Ave, Ste M-4, 97223, Portland, OR, United States

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Always very communicative about what they want to accomplish and why. Always open to our needs at the time.

Reply from Aptive Pest Control - Portland
Technician was very knowledgeable and did a thorough job.

Reply from Aptive Pest Control - Portland

Reply from Aptive Pest Control - Portland
I had an ant invasion in my kitchen and dining area and small spiders inside. I called early Monday morning and spent a long time on the phone with a customer service rep. I told him MULTIPLE times of my problem and I wanted a technician to come and treat the issue on the INSIDE of my house. He said you have an appointment on the 11th of November and they could treat it then! After many times explaining that was UNACCEPTABLE he scheduled it for yesterday. The person showed up, said he would treat the outside and it would take 20 minutes then I was understanding he would come inside. He did NOT. He just left! I expect my account to be credited for one month since I had to call another to come and fix this problem!

Reply from Aptive Pest Control - Portland
The technician was polite, knowledgeable and I could tell he was being very thorough, including noticing two wasps nests in the eaves that he then removed.

Reply from Aptive Pest Control - Portland
The technician texted me the night before and let me know when he would be in the area. I appreciated this instead of having to wait and wonder all morning. He did the retreat for ants around my kitchen sink inside and out .

Reply from Aptive Pest Control - Portland
Service people are always on time,do all the work as needed. Will adjust or change my appointment if necessary. I’ve been very happy with their service!

Reply from Aptive Pest Control - Portland
When I signed up for the service, I was told that the vole problems that we are having would be treated and it would greatly reduce the vole problem.
The vole treatment has not been applied until yesterday when I was able to be home and specifically ask that the treatment be done.
The vole treatment was the fundamental reason that I signed up for the service and I have not received what I was told I would receive.

Reply from Aptive Pest Control - Portland
The person doing the work was very friendly and explained everything.

Reply from Aptive Pest Control - Portland

Reply from Aptive Pest Control - Portland
The service was fine and I am grateful but I tried twice to reach the office ahead of time and had no luck. I really needed to cancel but received no response to my emails.

Reply from Aptive Pest Control - Portland
Thoughtful technicians discussing the issue and developing continued solutions

Reply from Aptive Pest Control - Portland
I'm glad the tech was honest and told me that it wasn't a good idea to put attractant on to the counters in the kitchen, cuz it would draw ants in.

Reply from Aptive Pest Control - Portland
The expert service that is provided to our buildings

Reply from Aptive Pest Control - Portland
Thank you for the great service. You explain what you are going to do and do it. I appreciate your detail.

Reply from Aptive Pest Control - Portland
They always ask what my concerns are and l appreciate that. Many people in my area are having trouble with ants & rats but I’m not thanks to Aptive Pest Control. The technicians are always very polite and professional.

Reply from Aptive Pest Control - Portland
Although I was out of town, the technician did the usual treatments outdoors.

Reply from Aptive Pest Control - Portland
You show up as scheduled and you techs are knowledgeable and do a good job. Thanks Darrell

Reply from Aptive Pest Control - Portland
Happy with treatments.
Overall happy with all personnel.
Not happy with communication when I can't ever get a live person. Robot tells me I am going to speak to a rep and the phone rings a few times and cuts me off!
Very hard to reschedule an appt. with robots help. Thank you!

Reply from Aptive Pest Control - Portland
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